Absolutely awful service, if I could give less stars I would. They failed to complete the install on the agreed day as did not bring all the equipment with them. Then on returning to complete the work... Voir plus
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We have today had solar panels installed and all went to plan with an experienced team of fitters. They were happy to answer any questions, even the simple ones, and even installed the app on my pho... Voir plus
Needed the loft insulating, survey done day after making contact, accepted the quote and loft insulated the next day. Most impressed. Jayd who did the installation very good, no mess and even hoovere... Voir plus
L'entreprise a répondu
After a slow start ( not their fault) as demand is high. Panels now installed and although the weather is poor already seeing some imput into the batteries. The two installers were very polite and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are the South West of England's leading providers of home Insulation, Solar PV, Protective Coatings and Ventilation Solutions.
Coordonnées de contact
18 Callywith Gate, Launceston Road, Bodmin, Cornwall, PL31 2RQ, Bodmin, Royaume-Uni
- 01208 832602
- info@thermohome.co.uk
- thermohome.co.uk
3,7
Moyen
27 avis
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N'a pas répondu aux avis négatifs
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Excellent Solar Panel and Battery Installation
These guys installed my solar panels and batteries earlier this year and I cannot recommend them enough. They did exactly what they said they would, to the timescale they stated and the cost they quoted, top guys from project manager to installer.
20 février 2023
Avis spontané
Réponse de thermohome.co.uk
Hello Alan, Thank you very much for your lovely review and we are very happy to hear that you're pleased with the job. We hope you enjoy the benefits of the system for many years to come. Kind Regards, Richard.
Really good company that are very…
Really good company that are very professional staff and keen to help. They always answered the phone and and answered any questions.
our solar panels and batteries for over 8 months now and couldn't be happier.
I would highly recommend
Luke
Teignmouth
8 janvier 2023
Avis spontané
Réponse de thermohome.co.uk
Hi Luke, thanks for your lovely review. Absolutely delighted that we were able to serve you so well and that you are happy with your Solar PV system. Kind Regards, Richard.
Very professional company
Very professional service from start to finish. Delighted with solar PV installation. Would not hesitate in recommending
24 août 2023
Avis spontané
Réponse de thermohome.co.uk
Hi Simon, Thanks so much for the kind review and we are delighted to hear that the system is working well for you. It has been a plesure working with you on this project. Kind Regards, Richard
8KW PV installation with 12KW battery storage…
The quote from ThermoProtect for my 8KW PV and 12KW battery was unbelievably competitive I took quotes from ten other companies and ThermoProtect was by a long way the best price. I paid the deposit and the panels were delivered a few days later. The installation team was smart and professional and the work was completed in one day. There was a problem with one battery and an electrician came back to sort this out promptly and replaced the internet cable. Unfortunately, the company did not register the system with the DNO correctly and after many months of waiting, I contacted the DNO myself and was told that they had no record of my systems commissioning. I informed Morton at Thermo Protect of what the DNO said and the next day he sorted all of the paperwork out correctly and the DNO sent out the letter by lunchtime. I recommend you use this company as they are easy to deal with and any problems are quickly resolved. I would certainly use them again myself.
23 février 2023
Avis spontané
Réponse de thermohome.co.uk
Hi Peter, Thank you so much for your kind review. It is really appreciated. I am also pleased that we could resolve the DNO issues promptly. Enjoy the system and we hope it continues to work well for you in the future. Kind Regards, Richard
Excellent service
Excellent service. We had loft insulation installed in what was a fast, simple and cost effective process. ThermoHome contacted us after we had made an enquiry and they came out the next day to complete the job. Friendly, slick and professional
13 décembre 2022
Avis spontané
Réponse de thermohome.co.uk
Hi Arthur, Thanks so much for your kind review. We are delighted that you chose us and we hope that you are pleased with the results. Kind Regards, Richard
Solar panels
After a slow start ( not their fault) as demand is high.
Panels now installed and although the weather is poor already seeing some imput into the batteries.
The two installers were very polite and hard working, and helpful with questions that I asked.
All things considered a good company to go with, very pleased.
14 novembre 2022
Avis spontané
Réponse de thermohome.co.uk
Hi Pat, Thank you very much for your kind review. We hope you are enjoying the benefits of the Solar Panels. Kind Regards, Richard
I signed a agreement contract for my…
I signed a agreement contract for my cavity wall insulation and to pay 30% deposit This company needs to start this job next week but unfortunately they didn't contact me atholl
After 3 weeks I start to be afraid because still nobody contacted my and I start to calls them but all the time was telling me.
We will call you in an hour, the manager is not available either I had no results and I started talking only written by email or text messages to gather evidence I asked her for the deposit and finally after a week of stress I managed to receive my 30% deposit
I know it's ridiculous to be happy when you get your money back 😃 but this company It's like in the Wild wild West
If you don't want to have an unpleasant experience like mine and have so many headaches, avoid this company.
15 juin 2020
Avis spontané
Réponse de thermohome.co.uk
Hi Cristian, thank you for your review, however, it is related to another company sharing a similar name. Please can you remove this review and repost it to Thermohome Ltd who are based in Devon.Please go onto Trustpilot and search Thermohome Ltd and you will see that your review needs to be sent to them instead. I understand that you have disagreed with my request but it is not fair to leave a bad review against the wrong company. Please remove this incorrect review as a matter of urgency. Kind regards, Richard
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