The Scooter Shop Avis 

48
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 3 sur 5 étoiles

10 stuks gele popnagels besteld, ging verder allemaal goed. Alleen het opsturen van een zakje met 10 popnagels via de vervoerder GLS is wel een beetje over de top... Dat kan ook via een noppenfol... Voir plus

Noté 5 sur 5 étoiles

Exemplary service. Needed a complete G2pro rear fender unit with additional light, fixing plates and bolts so Googled away and no one one else did the complete package and to buy separately woul... Voir plus

Noté 5 sur 5 étoiles

Really happy with the service I received from the scooter shop! I asked a range of questions to the chap I spoke to (Stewart) and he is incredibly knowledgeable and takes great care with his custo... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Gave an extra star as the guy seems to have good technical skills. But I am really disappointed with the treatment received from him. Got to his workshop door to be treated with loads of indifference... Voir plus

À propos de l'entreprise

  1. Magasin d'électronique
  2. aussi dans
  3. Atelier de réparation de trottinettes

Écrit par l'entreprise

Electric scooter specialists of Brighton and Hove. We offer Repairs, servicing as well as a Great selection of new and approved electric scooters. Can't find a part? give us a call.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

48 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,1

Tous les avis

(48)

3 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

10 stuks gele popnagels besteld

10 stuks gele popnagels besteld, ging verder allemaal goed.
Alleen het opsturen van een zakje met 10 popnagels via de vervoerder GLS is wel een beetje over de top...
Dat kan ook via een noppenfolie enveloppe op de post.
Gaat een stuk sneller en goedkoper.

3 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Alpha uitlaay…

Heb een uitlaat gekocht de alpha styling ben door de politie geluid keuring heen gekomen met de db killer top geluid en een top uitlaat

2 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Sport uitlaat

Ik heb onderlaatst een sport uitlaat gekocht hier hij was goed optijd binnen👌, hij ging een klein beetje moeilijk erop maar als die er eenmaal op zit klinkt die geweldig grote aanrader. de uitlaat is een sport uitlaat voor de soort motor gy6.

16 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Exemplary service.

Exemplary service.
Needed a complete G2pro rear fender unit with additional light, fixing plates and bolts so Googled away and no one one else did the complete package and to buy separately would have cost me double what I payed at The Scooter Shop with the added hassle of dealing with multiple deliveries.
Honestly, I was a bit sceptical about paying out my hard earned after reading the previous couple of reviews, but gave it a go and placed my order.
Order received bang on time with all components needed to do the job.
5 star review well deserved
Kit

17 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Beware import tax…

Beware import tax

20 juin 2024
Avis spontané
Logo de The Scooter Shop

Réponse de The Scooter Shop

Can you email us please we don't have any orders for overseas orders on our books for the past month so this doesn't sound like us

Noté 1 sur 5 étoiles

If I could give no stars then I would

If I could give no stars then I would. Absolute joke of a company. No communication skills at all. I'm actually convinced this is a company that finds opportunities to try and scam people. So, on 31st of May 2024, I ordered a new side stand for my scooter. A week later I start to wonder where it is. So on The 5th June, I rang multiple times to no avail. No answer, no call back, nothing. I then ring today and get told "this branch doesn't deal with it" and gave me another number to ring. I then ring that number, and guess what, no answer. They then blocked my number, I know this because I then rang on private and rang straight away. I then tried giving the original number again multiple times throughout the rest of the day and guess what! No answer. I then sent a message and asked for a tracking number or some kind of proof at 2:26pm and they saw my message and never responded. Do NOT give this company your time of day. Very unprofessional and I honestly don't care about my stand as I've now ordered one for the same price off of eBay. I'm putting this up to make people aware who are wanting to spend £100s on e-bikes or e-scooters. Do NOT do it to yourself. Yes they have some good reviews. But look at the bad ones! I'll put my life on it that they've had very similar experiences to me. I repeat, stay clear of these inexperienced con artists.

How is it a ludicrous review.
1. Like I said. I was never informed of dispatch or sent a tracking number to allow me to see where my parcel was. If I did have it then I could have filed for a missing part.
2. I had 2 phone numbers to get in touch with you guys. I got answered once out of a minimum of 20 phone calls.

You guys are ludicrous and shouldn't be operating a company. Next thing I'm going to say. Is own your fck up😂😂absolute lemons.

As an update further for anyone reading this. I sent my bank evidence of this company not answering calls,texts and emails. And I won the dispute. Got my measley £10 back. Thank you Monzo! Also got a free kickstand. Thank you scooter shop.

However. I'm sure this shows everyone what kind of company you run. My bank wouldn't just send me the money back after 3 months would they? Lol.
Good luck with future business. I hope my 'malicious' review does you some damage after all. Because what I do for a living requires you guys to do your jobs properly and effectively. Without doing so you cause people like me more money. Not just over a £10 part at all. Avoid like the plague guys and girls, please🙏

6 juin 2024
Avis spontané
Logo de The Scooter Shop

Réponse de The Scooter Shop

Ordered a £10 part from our website. Called us up as it didn't arrive and we sent another one. We are not here to scam anyone as we have a high street shop but unfortunately sometimes things can go missing in the post. Granted we could have been a bit faster but the above is a ludicrous review and comes across as malicious all over a £10 kick stand...

Your edit says enough.

Noté 2 sur 5 étoiles

Arrogant customer service

Gave an extra star as the guy seems to have good technical skills. But I am really disappointed with the treatment received from him. Got to his workshop door to be treated with loads of indifference and arrogance. The reason was a simple question: "When he estimated the service would be completed?". The scooter was left there for an inner tube replacement for two days already. I need to clarify that I was not in a hurry, I was only expecting a better and more polite answer than "it is ready when it's ready!"
Avoid!!! The competition treated me much better and solved the tube replacement plus a complete service in one day of work.

24 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

The Scooter Shop is Great!

I highly recommend The Scooter Shop for anyone who needs repairs or maintenance for their mobility devices. The gentleman who helped us fix my father’s walker was professional, courteous, and kind. He repaired the walker in record time and made sure it was working perfectly. We are very grateful for his service and expertise.

15 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing team

Amazing team. Popped in with a puncture and they had it fixed within 2 hours. Even adjusted my brakes as they noticed they were a bit off.

17 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Wouldn’t go anywhere else

Wouldn’t go anywhere else. This is the best place for service and parts and price is always surprisingly lower than expected. Have a great range of parts and accessories as well and always happy to give good advise. If you own an E-Scooter then this is the place to go.

28 juillet 2022
Avis spontané

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