I ordered myself slippers which arrived on time. Unfortunately they were too big so I returned them using the pre paid label. The money was paid back into my account within a few days. Very good site... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Over the past few years, this is the company I always go to when ordering a certain make of slipper for my Mum. I normally buy a few at a time, so on occasions I have needed to contact the company t... Voir plus
L'entreprise a répondu
The Shoe Shack is an easy firm to deal with; the website is straightforward and packed with shoes and boots, sandals and slippers such that anyone can find a style they like. All the shoes I have purc... Voir plus
L'entreprise a répondu
Easy to order and kept up to date regarding delivery. Love the ladies Mokkers slippers, have ordered several pairs for myself and my mother as now she is getting older needs closed in slippers so she... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Quality footwear at low prices. Shop from a variety of adults and kids shoes. We offer free 30 day free returns and exchanges on all orders.
Coordonnées de contact
The Shoe Shack, 7 Denington Court, Denington Road, NN8 2QR, Wellingborough, Royaume-Uni
- theshoeshack.co.uk
4,8
Excellent
329 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
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This company were great helping me out…
This company were great helping me out with a problem that wasn’t even their fault. Nice to see a company that still has customer care at heart!
1 avril 2025
Avis spontané
Réponse de The Shoe Shack
Thank you for the great review Ann. It is much appreciated. All the best. The Shoe Shack
Worn round house for an hour to test…
Worn round house for an hour to test comfortVery narrow fitting and two u comfortable pieces inside rubbed on my instep returned
26 mars 2025
Réponse de The Shoe Shack
Good morning Ian,
I'm sorry you're not happy with the shoes you purchased from us.
We offer free returns, please use the prepaid return label enclosed inside your parcel to return the shoes for your refund.
Kind regards,
The Shoe Shack
Good straight forward purchase and good…
Good straight forward purchase and good quality shoes.
11 mars 2025
Réponse de The Shoe Shack
Good morning Graham. I hope you are well. Thank you for the positive review. Kind regards. The Shoe Shack
Réponse de The Shoe Shack
Good morning Stephen. Thank you for the positive review and the 5-stars. Kind regards. The Shoe Shack
Réponse de The Shoe Shack
Hi Stephen. Thank your for the 5-star review. We appreciate it very much. All the best. The Shoe Shack
Réponse de The Shoe Shack
Hi there. Thank you for the positive review. We wish you all the best. Kind regards. The Shoe Shack
Excellent service very quick delivery
Excellent service very quick delivery, great price for trainers that I like.thank you.
6 mars 2025
Réponse de The Shoe Shack
Good afternoon Nigel. We're glad you're happy with the service you received. Thank you for the positive review. Kind regards. The Shoe Shack
Right shoes right size delivered on…
Right shoes right size delivered on time great service
22 février 2025
Réponse de The Shoe Shack
Good morning Chris. Thank you for your positive review of our service. We appreciate the 5-stars. All the best. The Shoe Shack
Réponse de The Shoe Shack
Good morning Dave. Thank you for the 5-star review. All the best. The Shoe Shack
Lovely shoes
Lovely shoes I bought a pair a couple of years ago in Lanzarote but not seen any since until I came across the Shoe Shack. I ordered them one day and they came the following day. Brilliant
4 février 2025
Réponse de The Shoe Shack
Good afternoon. Thank you for the amazing review. We're glad you're happy with your purchase. All the best. The Shoe Shack
Great trainers,great service.
22 janvier 2025
Réponse de The Shoe Shack
Hi Anthony. Thank you for the 5-star review. We appreciate it. All the best. The Shoe Shack
Great slippers
Great slippers, can’t believe the price for real suede and so well made, husband loves them. Delivery was so quick too, great service highly recommend.
AnnW
16 janvier 2025
Réponse de The Shoe Shack
Hi Ann. Thank you for the amazing review. We're glad you're happy with your purchase and the service you received. Kind regards. The Shoe Shack
Product description was misleading
Product description was misleading. Advertised as comfy but were the opposite.
Unhelpful and Obnoxious customer service.
The shoeshack tried hard to get this review removed by lying. They were unsuccessful and Amazon refunded so their untrue response is sour grapes 😁
24 janvier 2025
Avis spontané
Réponse de The Shoe Shack
Unfortunately in their review, this customer has left out the part where they sent our staff abusive messages.
We provided them with a prepaid QR code as per our returns policy.
Trustpilot were sent screenshots of clear abusive messages from this customer, but they decided to leave this review online as the review itself doesn't go against their policy.
This review does not reflect the service we provide. It's a shame that we are stuck with it.
Great to be able to get bigger sizes
It was good to be able to find slippers in big sizes, and to have them delivered quickly and in good order. I will definitely look at Shoe Shack again when buying footwear.
1 janvier 2025
Réponse de The Shoe Shack
Good morning James. We appreciate the positive review. Thank you for the 5-stars. All the best. The Shoe Shack
Bought as a Christmas gift and was…
Bought as a Christmas gift and was disappointed that the box was taped and ripped and when opened was disappointed as this was a Christmas gift.
15 décembre 2024
Réponse de The Shoe Shack
Good afternoon,
I'm sorry about this. Some items come in softer, thinner cardboard boxes, which can get damaged in storage or transit.
Unfortunately we cannot guarantee you will receive the packaging free of any imperfections. However the shoes/slippers you have purchased will be undamaged. If they are not, then please contact us for a replacement.
Very sorry for the inconvenience this matter has caused.
Kind regards,
The Shoe Shack
Excellent service & would highly recommend
Am extremely pleased with the service The Shoe Shack provided. The goods were delivered to very promptly and were packaged very well. Will definitely use them again.
20 décembre 2024
Réponse de The Shoe Shack
Good morning Felicity. Thank you for the wonderful review of our service. We wish you all the best. Kind regards. Kashif
New bowling shoes easy steps to follow when making a…
easy steps to follow when making a purchase good choice of products and payment options quick delivery even at this busy period..
21 décembre 2024
Réponse de The Shoe Shack
Good morning Jim. Hope you are well. Thank you for the great review. It is much appreciated. Kind regards. The Shoe Shack
Lovely comfy slippers
Easy to order. Very quick and efficient delivery. Lovely slippers and well worth the money.
9 décembre 2024
Réponse de The Shoe Shack
Good morning. Thank you for the great review. Very much appreciated. All the best. The Shoe Shack
Réponse de The Shoe Shack
Good morning. We're glad you are happy with your purchase from us, and thank you for the positive review. Kind regards. The Shoe Shack
Réponse de The Shoe Shack
Hi Jules. Thank you for the great feedback and the 5-start review. All the best. The Shoe Shack
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