I literally just came out of the smoking jacket in Earl’s Court where I have an extremely long and positive relationship with the owner and his daughter who are both absolutely charming and who have s... Voir plus
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Best experience you could ever had, fast shipping and quick delivery. I buy from The Smoking Jacket many years , for wedding anniversary present for my hubby . Highly recommend
The Smoking Jacket has probably the best customer service I’ve ever dealt with. Sonal is a wonderfully helpful and welcoming manager and is so easy to chat with about orders. From visiting the shop in... Voir plus
This smoking jacket is a beautifully made, high quality item of clothing. Absolutely thrilled with this. Truly a special, and very lovely jacket, made even more stunning by the embroidered monogram... Voir plus
À propos de l'entreprise
- Boutique de cigares
- aussi dans
- Bureau de tabac
Écrit par l'entreprise
Tobacconist selling fine Cigars, Snus, Dokha and Pipe Tobacco based in SW London.
Coordonnées de contact
205 Earls Court Road, SW5 9AN, London, Royaume-Uni
- 0207 373 8966
- sonal@thesmokingjacketshop.co.uk
- thesmokingjacketshop.co.uk
4,2
Bien
77 avis
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N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Package is reliable and the note inside…
Package is reliable and the note inside felt personal. Good experience overall. Good quality cigars too
8 mars 2022
Ordered arrived promptly
Ordered arrived promptly, great smokes that came with a boveda pack 😀
8 décembre 2021
Dispatched when said would be
Dispatched when said would be. Decent cigar selection this month and last.
7 décembre 2021
I haven't received my order and unable…
I'm very happy with the product and the quick response smokingjacket with the query regarding delivery.
9 novembre 2021
Réponse de The Smoking Jacket
Hi Debbie,
Further to our telephone conversation, after I had tracked the package, we can confirm the order was delivered and signed for 1 hour after this review.
The contact details are under "contact us" at the bottom of the website.
If you have any issues, please don't hesitate to contact me directly.
Have a great day!
Sonal
Excellent service very fast and product…
Excellent service very fast and product as described *****
24 octobre 2021
Six stars if I could
Beyond excellent, they went more than the extra mile to help a beginner like myself out. I will become a regular, the little things go along way. It is great to know "old school" service hasn't died.
20 septembre 2021
The Smoking Jacket is a fabulous shop…
The Smoking Jacket is a fabulous shop and Sonal is a wonderful proprietor. Great range and price; wedded with fabulous expertise and a willingness to share knowledge with those not as clued up. Genuinely worth calling in and/or ordering their monthly subscription boxes, fabulous value delivered to your door.
31 juillet 2021
Really good customer service
Really good customer service, and a great selection of cigars.
24 juillet 2021
Excellent customer service
Excellent, sent email requesting further details on my order. Within minutes i had photos and info. Will certainly be buying from them again.
26 avril 2021
Great fast delivery and cigars in super…
Great fast delivery and cigars in super condition & packaging
6 février 2021
Excellent service
Speedy delivery with great care taken in packaging. Quick response when needed assistance. Excellent service all round!
29 janvier 2021
Stunning.
This smoking jacket is a beautifully made, high quality item of clothing.
Absolutely thrilled with this.
Truly a special, and very lovely jacket, made even more stunning by the embroidered monogram that I requested on the breast pocket.
I can't praise this purchase highly enough.
2 janvier 2021
The Smoking Jacket has probably the…
The Smoking Jacket has probably the best customer service I’ve ever dealt with. Sonal is a wonderfully helpful and welcoming manager and is so easy to chat with about orders. From visiting the shop in Earls Court a few times, I have seen the vast selection of liquor, wine and tobacco that is available for very reasonable prices. I wouldn’t shop anywhere for my tobacco.
19 octobre 2020
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