Thespadr Avis 

795
•
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have used Thespadr. lift and tight/ firm serum a while back and for some reason, I stopped and probably tried some other expensive cream! But I now realize how effective the lift and firm serum real... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This company has the worst customer service I have ever experienced. Currently they have not shipped two skincare systems to me but have charged my credit card for them and I can't get any response b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering was easy, shipping was quick. The hair serum, shampoo and conditioner seem to be working well. Overall less shedding. Finally a product that works that isn't full of chemicals. Started notici... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So far love it. My skin feels soft and hydrated and it’s great to use under foundation - you cant even tell I am wearing any. I use numbers 1, 2 and 3 along with the eye serum. I started with just nu... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

795 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 99 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,6

Tous les avis

(795)

515 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

I love your products but they are a bit…

I love your products but they are a bit pricey. I get the hormone balancer and have some of the 3 step face products. Love them. I have to stretch them out to make them last longer due to price. I understand your time and work you put into making and researching and selling but you would sell more if more people could afford it. Hormone balancer helps. I’m 53. My hair seems to be falling out less and I don’t have as many hot times. 3 step face products are wonderful. Fewer breakouts and firmer skin. Easy to order. Fast shipping. I am leary of subscribing even for the discount. I worry about customer service and being able to cancel if I choose to.

11 mai 2026
Avis spontané
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Réponse de Thespadr

Hi Tanya! We truly hear you on the price. We know it’s a significant investment, and we appreciate you making us a part of your budget to get those great results. It’s wonderful to hear you're feeling better and seeing clearer, firmer skin. Thank you for sharing your honest experience with us!

Noté 5 sur 5 étoiles

Love all of the products I've tried

Love all of the products I've tried, which includes the 4-stop skincare system, of which the age defying system, and the Glow Enhance Facial Boost being my favorites. Specifically, the Glow Enhance I carry around and like to dap on my face for a little extra boost during the day. Also, the hair serum has been great for my hair, which I've been growing out.

15 avril 2026
Avis spontané
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Réponse de Thespadr

Hi Leesa! We love that you’ve found so many favorites! It’s great to hear the Glow Enhance Facial Boost is your go-to for a midday pick-me-up, and we’re so glad the hair serum is supporting you as you grow out your hair. Thank you for making us such a big part of your routine!

Noté 5 sur 5 étoiles

Love the products!

10 mai 2026
Avis spontané
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Réponse de Thespadr

Hi Kelly! We are so thrilled to hear that! Knowing you love the products means the world to us. Thank you for your support!

Noté 5 sur 5 étoiles

I want to try the product first and get…

I want to try the product first and get a feel for it before I commit to every few weeks. Sometimes it takes that long to decide.

10 mai 2026
Avis spontané
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Réponse de Thespadr

Hi Jill! We completely understand wanting to take your time to get a feel for the products before committing. Skincare is a journey, and we’re glad you’re giving your skin the time it needs to show you the results. We’re excited for you to dive in and see how it feels!

Noté 5 sur 5 étoiles

I’ve been using the 3-step skincare…

I’ve been using the 3-step skincare system for almost 6 months now, and I absolutely love the results. My skin feels younger, smoother, and so much healthier overall. I’m really happy with how effective it’s been. I’ve already recommended it to my friends, and they’re excited to try it too.

7 mai 2026
Avis spontané
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Réponse de Thespadr

Hi Olivia! We are so thrilled to hear that you’re seeing such wonderful results after six months! It’s fantastic that your skin feels younger and healthier, and we truly appreciate you spreading the word to your friends. We can't wait for them to start their own journey with the system!

Noté 5 sur 5 étoiles

I’ve been really impressed with the Step 2

I’ve been really impressed with the products from thespadr.com! The quality exceeded my expectations, and everything feels so comfortable and well-made. I also love how easy the ordering process was, and the customer service team was incredibly helpful and responsive whenever I had questions.

You can tell they genuinely care about their customers and stand behind their products. Definitely a great experience overall, and I’ll absolutely be ordering again in the future!

7 mai 2026
Avis spontané
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Réponse de Thespadr

Hi Jill! We are so thrilled that the quality of our products exceeded your expectations! It’s wonderful to hear that our customer service team could help make your experience even better. We truly appreciate the kind words about our commitment to our customers, and we can’t wait to fulfill your next order!

Noté 5 sur 5 étoiles

Good products for all types of people

I started using The Spa Dr serum that my wife was already using, mostly out of curiosity, and I was surprised by the results.
Another thing I really liked was the subscription system. It’s very convenient and also helped us save some money, since we can keep using it without paying a higher price each time.
Overall, it’s been a great experience and something we definitely plan to keep using.

14 janvier 2026
Avis spontané
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Réponse de Thespadr

Hi Lucas! It’s great to hear that your curiosity paid off! We love that the serum has become a shared favorite for both you and your wife. It’s also wonderful to know the subscription system is making things more convenient and budget-friendly for your household. Thanks for sharing your experience!

Noté 5 sur 5 étoiles

I used the Hair Serum and I’ve noticed…

I used the Hair Serum and I’ve noticed a change in 3 months. My hair looks stronger

4 mai 2026
Avis spontané
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Réponse de Thespadr

Hi Fernanda! We are so glad to hear that you’re seeing a difference after three months. It’s wonderful that your hair is looking and feeling stronger. Consistency really pays off!

Noté 5 sur 5 étoiles

I love this brand!

Literally everything I’ve tried from this brand has been amazing. I’m 33, and my skin has never felt better. I love knowing I’m using natural ingredients that aren't harsh, but still seeing real results. For anyone else who prioritizes safe and natural choices, you seriously need to try this!

6 mai 2026
Avis spontané
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Réponse de Thespadr

Hi Beatrice! We are so thrilled to hear that at 33, your skin is feeling its absolute best. It’s wonderful to know you’re seeing real results without compromising on safe, natural ingredients. Thank you so much for the high praise and the recommendation!

Noté 3 sur 5 étoiles

I love your product but you’ve made the…

I love your product but you’ve made the ordering sight so that there is no page to check your order before going ahead with the order. On my last order somehow it had me ordering 3 of two items and I only wanted one of each. This made the total substantial. Somehow my debit card was stored without my authorization. I want it removed. These practices make a person think that you are tricking people into getting extra product and who wants the pain of sending it back? You started out as an easy company to order from and now you’ve made it more complicated. I’ve been using your product for 3 years.

23 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

So far I like all of facial products…

So far I like all of facial products and I haven’t had any allergic reactions to them like I have had with other products that were supposed to be natural…

20 avril 2026
Avis spontané
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Réponse de Thespadr

Hi Robin! We are so glad to hear that our products are working well for you. It’s a huge win to find a routine that gives you results without the allergic reactions you've experienced in the past. We’re happy to be your new "go-to" for gentle, effective care!

Noté 1 sur 5 étoiles

Billing NIGHTMARE

I ordered through The Spa Dr. I get emails that I've ordered through Shapermint - which I'd never ordered from. After MULTIPLE EMAILS that were answered by stupid AI and then TEXTS that were answered the same way - I FINALLY get an answer that you two are sister companies. But I was ASSURED that the billing was done separately. Even after I provided screen shots of the emails stating I had ordered through Shapermint. I wasted HOURS of my time dealing with this issue. And therefore, you lost a client.

And you are offering an Incentive and you're not supposed to.

26 avril 2026
Avis spontané
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Réponse de Thespadr

Thank you for sharing your experience, Julie. We understand the confusion caused by the emails and would like to assure you that your order was placed for The Spa Dr. only. An email was sent with additional details and clarification regarding the account and billing process, and we can confirm that your subscription has been successfully canceled. We truly appreciate your patience and the opportunity to assist you.

Noté 5 sur 5 étoiles

I love this serum

I love this serum, it feels like a little stretch on the skin. It has a texture that melts instantly and leaves a firm effect that awakens the face. The skin looks more even, softer, more alive. The lines are softened, the texture breathes and that natural shine appears with a more jovial touch that I love

18 février 2026
Avis spontané
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Réponse de Thespadr

Hi Armando! We love your description of the serum "awakening" the face! It’s wonderful to hear that you’re seeing softer lines and a more jovial, natural glow. We’re so glad the instant firming effect and texture are working so well for you!

Noté 1 sur 5 étoiles

These people have no live people they…

These people have no live people they changed my credit card 101.00 when all I wanted was 23.00 face serum. Then 5 mins later I cancelled my order and they still sent it out there very rude.

27 avril 2026
Avis spontané
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Réponse de Thespadr

We appreciate you taking the time to share your experience, Nicole. An email was sent with more information regarding the charge and order process, and we’re pleased to let you know that your full refund has already been successfully processed. Making this right for you is our top priority, and we truly appreciate your patience and understanding.

Noté 4 sur 5 étoiles

Product works great

Honest trust truthful price delivery package Order handling payment feeling product

24 avril 2026
Avis spontané
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Réponse de Thespadr

Hi Diane! We love the way you summed that up! It is wonderful to hear that every step of your experience, from the ease of payment and order handling to the actual feeling of the product, met your expectations. Thank you for trusting us with your skincare journey!

Noté 5 sur 5 étoiles

I loved The Spa Dr Crepe Body Firming…

I loved The Spa Dr Crepe Body Firming Cream. It made my skin feel soft and hydrated. I also love that it was perfect for my sensitive skin!

27 avril 2026
Avis spontané
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Réponse de Thespadr

Hi Celina! We are so glad the firming cream is working well for you. It’s great to hear that it provides plenty of hydration while remaining gentle enough for your sensitive skin!

Noté 5 sur 5 étoiles

Hair Serum

I've been using The Spa Dr Hair Serum for a few months and have noticed new growth in places that were getting thinner as I've gotten older. I love how the product is not greasy or thick. I can put the Hair Serum in my dry hair and it is undetectable after it dries. It's a wonderful product and I would definitely recommend if you're looking to add some volume to your hair.

26 avril 2026
Avis spontané
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Réponse de Thespadr

Hi Vicki! We are so thrilled to hear you're seeing new growth! It’s great that the serum is lightweight enough to be undetectable on your dry hair while still delivering those volumizing results. Thank you for the recommendation!

Noté 1 sur 5 étoiles

I tried to order one of the $24 offers

I tried to order one of the $24 offers. Immediately I saw my order had added an extra product which brought the total to over $100. I IMMEDIATELY called to cancel the order and was told they could not do that even though I am SURE the order had NOT been filled so soon. I was told I would need to send it back EVEN though I had NOT ordered one of the products. I do like your product but if this is how you handle orders you have lost a customer.

25 avril 2026
Avis spontané
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Réponse de Thespadr

Hi Joyce, thank you for sharing your feedback, and I’m sorry for the frustration this caused when placing your order. We did respond to your email explaining what happened, and we also provided support by processing a refund and guiding you through the return process. We appreciate your patience and are here to help every step of the way.

Noté 5 sur 5 étoiles

Amaizing 🤩

So far, I’m really enjoying these products. My skin feels hydrated and calm, and I appreciate that the ingredients are clean and not overpowering. Excited to keep using them and see even more results over time.

26 avril 2026
Avis spontané
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Réponse de Thespadr

Hi Walezka! We are so happy to hear that your experience has been wonderful so far! It is great that the products are keeping your skin feeling hydrated and calm, and we can't wait for you to see even more results as you stick with your new routine!

Noté 3 sur 5 étoiles

Just started using the product last…

Just started using the product last week. I do not see a big change in my skin. I will continue to use it for another three weeks and evaluated at that time.

20 avril 2026
Avis spontané
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Réponse de Thespadr

Hi Suzanne, thank you for sharing your feedback. We really appreciate your honesty and understand your perspective. Skincare results can take time and vary from person to person, so we’re glad you’ll continue using the product for a few more weeks. We’ve also sent you an email with additional support in case you need any guidance along the way.

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