Thespadr Avis 

795
•
TrustScore 3.5 sur 5

3,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have used Thespadr. lift and tight/ firm serum a while back and for some reason, I stopped and probably tried some other expensive cream! But I now realize how effective the lift and firm serum real... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This company has the worst customer service I have ever experienced. Currently they have not shipped two skincare systems to me but have charged my credit card for them and I can't get any response b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering was easy, shipping was quick. The hair serum, shampoo and conditioner seem to be working well. Overall less shedding. Finally a product that works that isn't full of chemicals. Started notici... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So far love it. My skin feels soft and hydrated and it’s great to use under foundation - you cant even tell I am wearing any. I use numbers 1, 2 and 3 along with the eye serum. I started with just nu... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

795 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 99 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,6

Tous les avis

(795)

515 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Item shipped quickly

Item shipped quickly. I use the firm and lift which works very well for me.

1 avril 2026
Avis spontané
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Réponse de Thespadr

Hi! It is fantastic to hear that your order arrived so fast. We are thrilled that the product is delivering such great results for you!

Noté 5 sur 5 étoiles

Liquid Gold!!!

Ordering was easy, which is good! No problems! I am SO SO SO HAPPY 😊 with the results of The Hair Serum by The Spa Dr.! I am a cancer/transplant patient. I am 61yo. I now have new hair growing back in places where I could see my scalp! I could just cry, I'm so relieved! I thought I was getting ready for scarves or wigs but not now!! I am completely sold on this hair serum and I've tried some of the best competitors! Thank you! Thank you! Thank you!
L. Preston

6 avril 2026
Avis spontané
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Réponse de Thespadr

Hi Lisa! This is such a powerful and touching story. We are incredibly honored that our product could play a part in your journey and help restore your confidence. Hearing about your results truly makes our day! Thank you so much for sharing your experience with us.

Noté 1 sur 5 étoiles

The automatic 3 month subscription for…

The automatic 3 month subscription for the Spa DR’s hair serum was shipped on Mar 18 with a return window of March 25. Unreasonable time frame. I am trying to obtain a return label for the unwanted hair serum to no avail. I Also would like the $128 returned to me. After numerous emails, I cancelled this ridiculous automatic 3 month subscription. I am very unhappy and beyond dissatisfied.
Nancy

25 mars 2026
Avis spontané
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Réponse de Thespadr

Hi Nancy, we’re truly sorry for the frustration this situation has caused, and we completely understand your concerns regarding the return timeframe and overall experience. We’ve confirmed that your subscription has been successfully canceled, so there will be no further charges or shipments moving forward. We appreciate you taking the time to share your feedback, as it helps us continue improving our products and customer experience.

Noté 5 sur 5 étoiles

Bring hormonal hair back to life!

I love how this shampoo makes my hair feel and the way it smells so fresh. It’s nice to massage my scalp with a clean shampoo. I love The Spa Dr. skincare products and now trying their hair products has shown me they really are a clean and quality brand.

3 avril 2026
Avis spontané
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Réponse de Thespadr

Hi! It is wonderful to hear that our hair products are living up to the standards you've come to expect from our skincare line. We are so happy you're enjoying that fresh scent and the peace of mind that comes with using clean, quality ingredients!

Noté 3 sur 5 étoiles

Quick delivery, but not the product for me.

Company delivered quickly, which was appreciated. Easy to cancel the "subscription", very thankful! My skin is quite sensitive and unfortunately the product did cause a breakout so I will not be able to use it. Will pass the product on to my mother to use. Very sad I wasn't able to use it.

29 mars 2026
Avis spontané
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Réponse de Thespadr

Thank you for sharing your feedback, Christine. We’re sorry to hear the product wasn’t the right fit for your skin, and we can confirm your subscription has been successfully canceled. We’ve also sent you an email with additional support, and we’re here anytime you need further assistance.

Noté 4 sur 5 étoiles

Nice feel

I liked the way the product makes my face feel but I am not sure if its giving me the results I had hoped for yet.

2 avril 2026
Avis spontané
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Réponse de Thespadr

Hi Nicole! It’s awesome that you’re enjoying the immediate feel on your skin. Those bigger "wow" results usually take a little more time to show up, so hang in there. We can't wait to see how things progress for you!

Noté 4 sur 5 étoiles

The price was good

The price was good , it came quickly and so far so good . I have been using it every morning and night . It goes in smooth , and dries quickly. Too soon for results but I can update

2 avril 2026
Avis spontané
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Réponse de Thespadr

Hi Laura! We are glad to hear you're happy with the price and the fast delivery. It is great that the application fits so easily into your morning and night routine. We would love to hear an update once you have had more time to see the results!

Noté 5 sur 5 étoiles

I have tried a lot of face products…

I have tried a lot of face products throughout my life and I really think this is in the top 10 - you see instant results and it seems to layer which is sometimes hard to find.. Great price !!

30 mars 2026
Avis spontané
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Réponse de Thespadr

Hi Carrie! We are so honored to make it into your top 10 list! It is wonderful that you are seeing such quick results and finding the layering so seamless. We love providing that kind of quality at a great price!

Noté 5 sur 5 étoiles

i’ve been very happy with their…

i’ve been very happy with their products so far. like anything consistency is key! recommend!

18 mars 2026
Avis spontané
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Réponse de Thespadr

Hi Tara! We couldn't agree more. Consistency really is the secret ingredient to any great skincare routine. We are so happy to hear that the products are working out for you, and we appreciate the recommendation!

Noté 5 sur 5 étoiles

I love my new shampoo!

I love my new shampoo!! My hair feels so soft and smooth - not dry like it has been feeling. It’s so luxurious feeling - and lathers so wonderfully! I love that my hair is not tangled too!

1 avril 2026
Avis spontané
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Réponse de Thespadr

Hi! We are so thrilled you've found a new favorite for your hair routine. There is nothing quite like that luxurious lather and a tangle-free finish to make wash day feel like a treat!

Noté 1 sur 5 étoiles

Not good

Not good . I should have believe the reviews in Amazon . But I still wanna try it . It doesn’t make any difference and worst is . It makes my face oily . So NO … I don’t think this product works !!!

28 mars 2026
Avis spontané
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Réponse de Thespadr

We appreciate your feedback, Mitch! We’re really sorry to hear that the product didn’t meet your expectations, our team would love to help you get the best experience with your product. Please feel free to reach out to us at team@thespadr.com.

Noté 3 sur 5 étoiles

I never received what I ordered.

I never received what I ordered.

21 janvier 2026
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Réponse de Thespadr

Hi Deanna, thank you for sharing your feedback. We’re truly sorry you didn’t receive your order. We’ve sent you an email with more details to clarify what happened and make sure your concerns are fully addressed. We appreciate your patience and are here to help every step of the way.

Noté 4 sur 5 étoiles

Have been using the crepe body firming…

Have been using the crepe body firming cream for about two weeks and have seen a little bit of a difference, but i’ll continue to use it. I like the consistency and the smell isn’t bad!

27 mars 2026
Avis spontané
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Réponse de Thespadr

Hi Lauren! We're glad to hear you're already noticing a bit of a difference after just two weeks. It's great that the consistency and scent are working for you, too. Consistency is key, so we're excited for you to keep going!

Noté 5 sur 5 étoiles

The Hydrate & Tone moisturizer has been…

The Hydrate & Tone moisturizer has been great for my daily routine. The texture is light but very hydrating and it sinks into the skin quickly without leaving residue. I like that it's unscented because it doesn't irritate my skin. After using it consistently my skin feels softer, looks more even and stays moisturized all day. Great option if you want something gentle but effective.

2 février 2026
Avis spontané
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Réponse de Thespadr

Hi Liz! We are so glad to hear that the Hydrate & Tone moisturizer has become a staple in your daily routine. It is great that the unscented, lightweight formula is giving you those smooth, hydrated results without any irritation!

Noté 5 sur 5 étoiles

I really enjoy the Spa Doctor products

I really enjoy the Spa Doctor products. I love that they have clean ingredients and no strong scents. I frequently use the 3 step system for my face and my skin loves it. I’m hydrated and refreshed!

27 mars 2026
Avis spontané
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Réponse de Thespadr

Hi Lea! We are so glad to hear your skin is loving the 3-step system. It's great to know that the clean ingredients and subtle scents are exactly what you were looking for!

Noté 2 sur 5 étoiles

I only received one of the lift &…

I only received one of the lift & tightening serum, it was buy-one-get-one free. Please send my other one!

21 mars 2026
Avis spontané
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Réponse de Thespadr

Hi J. Stephens, thank you so much for sharing your experience. We’re very sorry to hear that you only received one serum instead of both from your buy-one-get-one order. We’d love the chance to make it right. Please reach out to us anytime at team@thespadr.com , and we’ll be happy to assist you promptly.

Noté 5 sur 5 étoiles

Seem like a good product …

I started using spadr and it seems like a good product, but truthfully I feel like I haven't really had it long enough to give it a good rating.

26 mars 2026
Avis spontané
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Réponse de Thespadr

Hi Marsha! We totally understand. It usually takes a little time to see the full benefits of a new routine. We appreciate you giving us a try and look forward to hearing what you think after you've used it a bit longer!

Noté 4 sur 5 étoiles

Its about time

Its about time! I am done trying to look for skincare for me, glad that i switched to the spa dr! My fav is the step 2 and pairing it up with my step 4!

2 mars 2026
Avis spontané
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Réponse de Thespadr

Hi Gavie! We are so happy you finally found the perfect match for your skin. It sounds like you've nailed the routine with that Step 2 and Step 4 combo! Thanks for making the switch to The Spa Dr. ❤️

Noté 5 sur 5 étoiles

Great skin tightening products!

I placed an order to try your products and not only were they shipped quickly but they actually work! I will be ordering again!

20 mars 2026
Avis spontané
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Réponse de Thespadr

Hi Cecile! We are so happy to hear that your order arrived quickly and that you're already seeing great results. We can't wait to help you with your next order!

Noté 1 sur 5 étoiles

I cannot get this company to cancel my…

I cannot get this company to cancel my subscription! I keep getting the same response to try and change the product to another product. I'm so upset about this.. it seems fraudulent to me!

24 mars 2026
Avis spontané
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Réponse de Thespadr

Hi Sofia, thank you for sharing your experience, and we’re really sorry for the trouble you’ve had canceling your subscription. We’d love the opportunity to make things right and ensure your subscription is properly resolved. Please reach out to us directly at team@thespadr.com, our team will be happy to assist you.

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