The Underfloor Heating Company Avis 

131
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from The Underfloor Heating Company in Macclesfield! I recently bought a kit from them and was really impressed with the whole experience. Dan and Shelly were both incredibly kno... Voir plus

Noté 5 sur 5 étoiles

Excellent service and we are very happy with the materials we ordered, which arrived promptly. Thank you to Shelley in Accounts for helping me very speedily! Would definitely recommend this company.

Noté 1 sur 5 étoiles

Absolutely awful company. One order on 24 hours delivery. Completely messed up delivery by only delivering half the items. A week later I still dont have what I have ordered and paid for. Awful.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant service and real expertise, also the pricing was much better than the 2 other companies I spoke with. I would recommend them and will Be back in the future. Thank u

À propos de l'entreprise

  1. Fournisseur de chauffage

Écrit par l'entreprise

Low cost wet underfloor heating kits, products and bespoke systems from The Underfloor Heating Company in Cheshire. Next day delivery across the UK.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

131 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(131)

8 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great underfloor heating advice and quick delivery!

Excellent service from The Underfloor Heating Company in Macclesfield! I recently bought a kit from them and was really impressed with the whole experience. Dan and Shelly were both incredibly knowledgeable and took the time to make sure I got exactly the right underfloor heating kit for my project — no upselling, just genuinely helpful advice.

Delivery was super quick too, which made the whole process even smoother. If you’re looking for underfloor heating in Macclesfield and want a team that actually.

Will definitely be using them again for future projects. Thanks Dan and Shelly.

23 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolutely awful company

Absolutely awful company. One order on 24 hours delivery. Completely messed up delivery by only delivering half the items. A week later I still dont have what I have ordered and paid for. Awful.

18 juin 2026
Avis spontané
Logo de The Underfloor Heating Company

Réponse de The Underfloor Heating Company

We take negative reviews very seriously and will bend over backwards to help a customer if things go wrong. We pride ourselves on our customer-centric service and would never treat a customer this way. However, we have searched our records and cannot find any order, account, or communication matching your name or details. Please contact us directly at info@theunderfloorheatingcompany.couk with your order number so we can identify you and resolve this, as we suspect this was for different underfloor heating company with a very similar name.

Noté 5 sur 5 étoiles

Absolute first-class service

Absolute first-class service. As an amateur, I was genuinely impressed, they guided me through the entire process with real patience and clarity. The correct parts were identified immediately, and everything was ordered and shipped the very next day.

Highly recommended

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

We called and spoke to Daniel. We had an urgent enquiry and we were very impressed with Daniel's customer service. He was knowledgable and informative. He guided through the ordering process.
We came to underfloor heating company after speaking to other suppliers and this was by far the best experience. The company was also more competitively priced than others providing the same product so we would highly recommend. Thank you for all your assistance Daniel.

9 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor customer service

Rang a few times to get some advice on the right type of kit I needed. Told I'd get called back, never did. Last time I rang they just put the phone down on me..... Poor customer service

11 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

i dont usually do reviews BUT!

i dont usually do reviews BUT!, when using this company they were very helpful. easy to speak to and knowledgeable. when using them a year or so later, they are still on the ball!! very polite and very fast service! couldnt be happier

3 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Best customer service I have ever had!!!

What can I say, these guys are fantastic and super helpful from start to finish, especially Daniel who really did go the extra mile every time I called. I cannot praise the product and support received highly enough.
Well done guys, in this day and age it is so refreshing to have had such a great experience!

3 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service all round

Fantastic service all round. From the initial enquiry all the way through to installation the whole business have been great. I have very little knowledge of underfloor heating but Daniel took the time to explain the pros and cons of all the options. Delivery was great and I felt able to phone for additional advice when necessary. Would thoroughly recommend getting in contact if you’re considering a system.

1 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Easy to use

Website was easy to use and ordered arrived on time next day, can’t ask for more really. Happy customer will use again

1 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Online purchase

I bought online and was directed to the payment section. It had the final price and once I'd entered bank details, then I was charged shipping.....for a switch £5.00
I should have used Screwfix or B&Q!
Don't use this tricky lot with their hidden extras!!

24 octobre 2023
Avis spontané

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