Vasstech Avis 

I have been an Audi owner for over 10 years and Vasstech Darlington have provided me with 1st Class Customer Service throughout!
No matter if it is a telephone enquiry or call in personally, they ensure that you understand the work required to ensure safe motoring!
The ladies at reception are extremely knowledgable and the engineers/mechanics are ‘second to none’ !!
Polite,personable,professional at all times.
Costs commensurate for the excellent work carried out!
I do not hesitate in recommending them!

Always great to deal with, car picked up for service & mot delivered back no problem staff great to deal with.couldn’t be bettered.

Used a number of times, always brilliant service, helpful and well priced..

Absolutely brilliant service. I'm new to the area so had no clue who to call when my car broke. Every single staff member went above and beyond to help me. They were fully booked up but managed to accommodate getting my car in, courtesy car organised and kept in good contact throughout. I highly recommend this place for your car and will be back next time my car needs work. Thank you

Carried out work on daughters car new alternator battery and timing belt. I can highly recommend vastech have used them before and will continue in the future. They repair when other garages can't even dealership.
I'd like to thank libby on reception for bieng so helpful and informative and to the guys in the background well done all

Great Comms from Alex & Naomi.
Front & rear discs & pads fitted, small service and a full visual check completed.
Drop off 9.00 pick up 3:30.
Sorted.

Booked my car in for a service and the customer service was excellent from start to finish. I was contacted promptly with a clear explanation of inspection findings and itemised costs for me to approve. Work was carried out very thoroughly (including resolving a niggling fault with the rear washer jet) and the car was ready to collect later that day. I had a courtesy car too which was really useful as I had work commitments. After having used the Audi main dealer before this experience I can't recommend Vasstech Darlington highly enough, their efficiency is far superior. Although I didn't catch their names I would also like to mention the 2 girls in the office who are super friendly and very good at their jobs. Would highly recommend.

The customer service at Vasstech is absolutely outstanding. A special shout out to the customer service team that helped us out on Monday. If you are looking for a company that genuinely care about their customers and go the extra mile ,look no further.
Thanks guys for all your help

First class service every time.
Everyone works very hard to give a great service.
What more can you say?
A big thank you from me.

On 29thOctober 2025 VASSTech of Darlington started work on our VW TOURAN which had the cambelt/ timing belt broke. Alex, Nicholl and Naomi kept in touch almost every other day letting us know details of how repair work was going.
We live in Northern Ireland so information was very important for my wife and I. The work was complete in 4 weeks so we flew over to England to collect our car. Everything was great and all staff involved were very professional and very nice.
All I can say is VASSTech of Darlington went over the top to fix and help us the whole way through the ordeal.
Regards
R. Wells

Prompt polite efficient service at a reasonable price

A troublesome rear wheel bearing needed to be changed on my Audi TT.
James sorted a quote and booked me in and Scott made life so much easier by sorting a courtesy car on the day.
Can't thank Vasstech enough, the TT was a pleasure to drive on a 10 hour round trip, great service as usual !

Had my key coded today at Vasstech Northallerton and I’m really pleased with the service. I only booked it earlier this week and they replied to my email really quickly. The staff were super friendly when I arrived (good customer service is rare to find these days) and the whole process was smooth and hassle-free. Thanks so much! :)

Vasstech Durham (Belmont) - Ian and Ben, all all of the car specialists at work there - THANK YOU!

First rate, excellent service from the team at Vasstech Durham; from my very first conversation with Ian, to the long in-person process of investigating my car’s issue today, I was treated throughout, with the utmost respect and courtesy - none of this awful condescending treatment that many garages still favour, when interacting with female customers. Here in Durham, the highest standards of customer service are adhered to and carried out - everything explained in an equitable and respectful way; the customer kept in the loop throughout .

I can’t thank Ian and his team enough, and Vasstech National must be proud to have them as their representatives in this part of the country - thank you

Caroline

I am very grateful to Vasstech for sorting out the issue with my registration plate. They saw me the same day and were efficient and professional. Excellent service from start to end

Friendly and very helpful, took my Tesla in for MOT and sorted it with flying colours in an hour, spot on service

I take my Audi Q3 regularly for servicing and tyres- always good price for a great service, they're knowledgeable and Libby always very accommodating for my short notice requests! Thank you Vasstech Teesside!

Booked in for MOT at 9,30 on the Friday morning - called round on the Thursday to see if they could arrange for an earlier slot?
Offered if we brought it in at 7.30 (bear in mind they don’t officially open until 8.30) it should be ready for 9.00 …!
Dropped it off as requested and was advised they would contact when ready - went off had a coffee whilst we waited.
Received a text message from JAMES at ….8.25….
To advise MOT all done ready to collect.
What a brilliant service - from initially booking in over the phone to collection.
Yes we will definitely be back - HIGHLY RECOMMEND
Thank you
VASSTECH TEAM NORTHALLERTON

Such a great team. Always so obliging. Friendly and patient. On more than one occasion
they have come to my rescue when repairs needed in a hurry.
Very thorough and efficient.
Price wise, nothing is cheap nowadays, but Vasstech Northallerton came in ahead of other estimates and time frames. Add to that- convenience.
Many thanks to Scott, James and the nice lady at reception (sorry can't recall your name!)
I'll be back!

Had my Audi to Vasstech twice now, they are brilliant at what they do and the service they provide. Done my automatic gearbox oil change, and my MOT and service.
Highly recommend them, I wouldn’t take my car anywhere else. 5⭐️⭐️⭐️⭐️⭐️