The Window Doctor Avis 

73
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From the moment I contacted this company, everything was explained to me clearly and in a friendly manner about how they would proceed if I chose to use them. Eddie arrived on time on both occasions... Voir plus

Noté 1 sur 5 étoiles

Very unreliable. I booked a quote, they kept changing dates and times, and never showed up. Appalling service

Noté 5 sur 5 étoiles

Two workman arrived exactly on time. Profuse apologies for being late by 5 minutes. Two misted windows removed - new ones replaced all within one hour. Cheerful and friendly workmen - no mess - n... Voir plus

Noté 5 sur 5 étoiles

Brilliant service. Came and repaired a chip in my VW ID.5 windscreen that a number of other companies had said wasn't repairable. Cracks fully filled and just barely noticeable when trying to find the... Voir plus

À propos de l'entreprise

  1. Installateur de double vitrage
  2. aussi dans
  3. Fournisseur de cadres en aluminium
  4. Fournisseur de fenêtres PVC

Écrit par l'entreprise

The Window Doctor – Castleford, West Yorkshire We are an independent window repair and replacement company based in Castleford, West Yorkshire. We are not affiliated with any other companies using the name “Window Doctor”. We provide a full range of window, door, and double glazing repairs, including glass replacement, misted units, locks, hinges, handles, and emergency repairs. We also offer commercial and domestic double glazing services, property maintenance support, and site surveys and reports for poorly installed windows and doors. For full installations, we supply and fit composite doors, and design and build conservatories, orangeries, and garden rooms.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

73 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(73)

16 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Reliable and professional service

Two conservatory double glazing windows were misted, one of them in a door, with large panel of glass. Carl replaced both of them in no time. Left them bright and shiny. Prices very affordable. Reliable and professional services.

1 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Came and repaired a chip in my VW ID.5 windscreen that a number of other companies had said wasn't repairable. Cracks fully filled and just barely noticeable when trying to find the impact area. Also were very helpful in following up with a repair job on my other car which had been very poorly done by the big windscreen replacment company. Very competitive price too. Would definitely recommend.

7 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent workmanship

Two workman arrived exactly on time. Profuse apologies for being late by 5 minutes. Two misted windows removed - new ones replaced all within one hour. Cheerful and friendly workmen - no mess - no fault found. Recommend this firm absolutely.

25 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Replacement of glass

Had a panel of glass replaced in our, double glazed, bay window. Great job, quick & efficient.
Admin process a bit laborious, but fitter Carl was really pleasant & helpful.

10 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Fixing my window

Simon was quick and efficient. He was extremely polite and did a fab job fixing our window explaining everything he did.
Thank you

10 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Simon did a great job

Had Simon come to our Bloor home to do some warranty work. Very friendly guy, had a nice chat while he worked and did a great job, leaving no mess, even but pods on his feet to protect our kitchen floor. Thank you!

12 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Their representative Paul

Their representative, Paul, was courteous, polite and VERY helpful. The window was too old to repair but Paul suggested a way to get another couple of years out of it before replacement. They've got my business in the future! This is the 3rd time I've used them and I'm very pleased with this company.

14 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Carl and Ciaran were absolutely first class, company should be so proud!!

Carl and Ciaran were absolutely first class! from the minute they arrived. Completely respectable, understanding and supportive. They worked incredibly hard and quickly and went out of their way for me. I was so worried as a single, disabled mum but they put things brilliantly right in such a quick and tidy manner. I have already told them I will be definitely using them at my new house, and recommending them to everyone that I know. Thank you Carl and Ciaran you were utterly tremendous!!

6 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Thank you

Very quick and efficient service. Courteous and considerate at all times.
Had all the necessary equipment with him.

2 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely fabulous!

Outstanding service from the measuring up to the installation. Nothing was too much trouble. Martin was brilliant. I would recommend them to anybody.

26 octobre 2023
Avis spontané
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Réponse de The Window Doctor

Thank you for your review

Noté 5 sur 5 étoiles

Carl was great

Carl was great, had 2 windows with broken hinges, he fixed them really quickly and was very polite and professional
Would definitely use again

22 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

What a lovely service

What a lovely service . My doors were sticking and now it's a pleasure to open them again. Engineer Carl was very nice man ,and pleasant. Definitely would use these again .
Thank you .

22 août 2023
Avis spontané
Noté 2 sur 5 étoiles

Completely unimpressed

Completely unimpressed. Very expensive quotes and callout fee. The 2nd star was given to the engineer who visited, who couldn't have been more friendly. My advice to him is I think you should move to a better company.

9 novembre 2022
Avis spontané
Logo de The Window Doctor

Réponse de The Window Doctor

Thank you for taking the time to leave your feedback. We’re sorry to hear you were unimpressed with the quote and call-out fee.

We aim to provide fair and transparent pricing based on the work required, and we understand that not every quote will meet every customer’s expectations. We’re glad to hear our engineer made a positive impression—he’s a valued member of our team.

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