Thanks to this credit card who accepted me. I have been in the UK for only 1 year with not a good credit score. Still they offered me the card with a limit of £200. Now, I can start building my credit... Voir plus
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Lisez les avis des autres
The application process was fast and simple, no stress at all during the whole process. When reading terms and conditions, I did see that I’ll see the credit limit on the app. It would be nice to see... Voir plus
L'entreprise a répondu
Thimbl credit card design to build the credit score fast and easy plus design to take carefully control of spending and using credit Also thimbl keep informing customers about any future news and wha... Voir plus
L'entreprise a répondu
Hi very easy to apply and to get a swift response and app is very clear and easy to understand great service
À propos de l'entreprise
À propos de thimbl
Écrit par l'entreprise
thimbl has partnered with Zable to bring you a Credit Builder Credit Card and a Balance Transfer Credit Card, both of which come with a personalised starting credit limit.
You can check your eligibility for a thimbl credit card in just 90 seconds and see your chances of approval before you make a full application.
All credit scores welcome to check their eligibility.
We’ve said ‘yes’ to over 200,000 customers – and counting!
The thimbl credit card is powered by Zable, a trading name of Lendable Ltd.
Coordonnées de contact
Steam Mill, Business Centre, Steam Mill St, CH3 5AN, Chester, Royaume-Uni
- 0330 099 3001
- https://www.thimbl.com/contact-us
- thimbl.com
4,4
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
So far so good
So far so good - not used the card yet but everything so far has been great
11 avril 2024
Réponse de thimbl
Good afternoon Malcom, thank you for your review. We hope you've found your thimbl. Credit Card easy to use and to manage but don't forget, our Customer Service team is on-hand should you have any problems. Thank you for choosing thimbl. and have a great day.
Réponse de thimbl
Good morning Elizabeth, we're so pleased to read your 5-star review. Thank you for taking the time to let us know we were able to help you.
Réponse de thimbl
Thank you so much for your lovely review, Matthew!
New customer- can’t verify my card
New customer- can’t verify my card - customer service shocking, no solution. App won’t register my telephone number or card. Thought it was a scam as the service is so poor. I am close to cutting up the card and forgetting it.
8 avril 2024
Avis spontané
Réponse de thimbl
Good afternoon Jennifer, I am most sorry to hear of the difficulty you are having verifying your card and I apologise for what sounds like a frustrating experience. Could you contact me directly so I can look into this for you, please? You can find our online form here: thimbl.com/contact
Réponse de thimbl
That's wonderful to hear! Thank you for your review and thank you for being a thimbl. customer!
Got card quickly
Got card quickly, need to speak to customer service, not ideal hence4 not 5. Got a good credit limit with a good APR . Would definitely recommend
18 mars 2024
Réponse de thimbl
Good morning Darren, I'm sorry to hear you had an issue contacting customer service. Could you get in touch and let us know what the issue was, please? We'd love to look into this and use it as an opportunity to improve in the future. Thank you.
Thimbl
Thimbl. Was very easy to apply, the app is very simple to use. I love the fact that it has to capability to have your card on apple wallet or android pay.
23 mars 2024
Réponse de thimbl
Thank you so much for your 5-star review - we're so pleased you're finding the app easy to use. Thank you for choosing thimbl.!
Very easy application
Very easy application, keeps you updated the progress through email Card sent very quickly very happy with the service.
21 mars 2024
Réponse de thimbl
Thank you for taking the time to leave us a review, Helen - we're so happy you're happy with your thimbl. credit card!
I've cancelled my card
I've cancelled my card, no longer wish to be a customer. The card has been chopped up and retained with documented evidence
18 mars 2024
Réponse de thimbl
Good afternoon Ceri, I am so sorry to read your review. However, we appreciate all feedback, as this gives us the opportunity to learn and improve. If you would like to talk to us about any aspect of your thimbl. experience, please don't hesitate to get in touch - we're here to listen.
https://www.thimbl.com/contact?topic=cards
The great company
I am very grateful that I received the credit card makes my life bit easier your team are very helpful when talking to them I am just satisfied
27 mars 2024
Réponse de thimbl
Good afternoon Anita, we love reading reviews like yours, they really make our day! Thank you for choosing a thimbl. credit card.
Réponse de thimbl
Good afternoon Adina, thank you for taking the time to leave us a 5-star review - we really appreciate your feedback.
Our adult son was dying from neck…
Our adult son was dying from neck cancer. Unfortunately he lived 200 miles away from where we live. Therefore it was a 400 mile round trip each of the six times we went to help and care for him. Money was tight. We are on a state pension. So the Thimbl card was used to the max because being with our first born took priority. Now, sadly, our son has passed so we turned our attention to settling all outstanding debts including the Thimbl credit card. However despite paying over half to Thimbl we are suspended from using this card. We have spoken to Vanquis Bank who own Thimbl, and explained the extenuating circumstances but there is no empathy, no lee-way and they will not lift the stop on the card. Vanquis Bank have really let us down. Now we will endeavour to pay this card off completely and NEVER turn to Thimbl or Vanquis ever again.
We certainly do not recommend this company to anyone. We hope that Karma does exist.
I UNDERSTAND THAT THIMBL IS EASY TO APPLY FOR AND ACCEPTANCE. THATS FINE UNLESS YOU HAVE A SERIOUS PROBLEM-- THEN THEY LET YOU DOWN WITH A BUMP.
____________________________________
UPDATE 11/04/2024.
All seemed positive after Thimbl responded to my Trustpilot review. However we have waited to see if someone would put a name to Thimbls response but that hasn't happened. So, just now, my husband rang Thimbl who, to be totally honest, were not one bit interested or bothered by anything that I tried to say. My husband is a very patient and mild mannered gentleman but the person on the phone from Thimbl, decided to disconnect the call.
So, Thimbl, you have enough rope, and you are hanging yourself.....well done!
18 mars 2024
Avis spontané
Réponse de thimbl
Good afternoon, Mrs Morgan. On behalf of everyone here at thimbl., I would like to offer our sincere condolences on your loss. I would also like to apologise for the experience you have had. I would like to look into this for you as a matter of urgency. Could you please contact me at https://thimbl.vanquis.co.uk/contact-us Please be assured that we will conduct a thorough investigation into what has happened as a matter of priority. Thank you.
Réponse de thimbl
Thank you for your 4-star review, David. If you have any feedback on how we could elevate your experience to 5 stars, please let us know. We're here to listen: https://thimbl.vanquis.co.uk/contact-us
Easy to use and clear explanation of…
Easy to use and clear explanation of everything
Charges are more than reasonable too
4 février 2024
Réponse de thimbl
Thank you for your review, Jaime - we're glad you found our service easy to use. Thanks for choosing a thimbl. credit card!
Réponse de thimbl
That's wonderful to hear, Claudette; thank you for taking the time to leave us a review, we really appreciate your feedback.
Réponse de thimbl
Good afternoon Sukhwinder, thank you for leaving thimbl. credit card a 5-star review!
The simplicity of everything from start…
The simplicity of everything from start to finish was completely clear and very well documented
2 février 2024
Réponse de thimbl
We're so pleased to read your review, Linda, and we're so glad to have you onboard as a thimbl. customer.
Really easy to apply
Really easy to apply and received card quickly. App also easy to use
28 janvier 2024
Réponse de thimbl
Thank you for taking the time to leave us a 5-star review, Charlotte, and thank you for choosing the thimbl. credit card.
The process of getting the card was simple and easy to use the card.
The process of getting the card
18 janvier 2024
Réponse de thimbl
Good morning Sara, we're so glad you found the thimbl. process simple and easy. Thank you for choosing us - we're glad to have you as a customer!
Very professional
16 janvier 2024
Réponse de thimbl
Good morning Linda, thank you so much for your 5-star review - this means a lot to us!
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