Thornley Groves Estate Agents Avis 

Met the team in April and connected with Daniel straightaway. I was selling my house after a bad rental experience due hugely to the Lettings Estate Agents, so I didn't have a lot of faith.

The process to sell was not all smooth due to factors outside the Thornley's and my control, however what was different was the support and honest discussions I could have with both Daniel and Clare (Ellie was great too).

The staff at Thornley made the difference because of how accessible they were, I am abroad and so WhatsApp is my preferred method of communication and Daniel and co got this. Other companies refuse to engage in a practical and economic way today.

Thank you all, the sale completed yesterday and I have woke up feeling relief for the first time in 22 months!

Delci dealt with my issue quickly and effectively.

I have been working with Soriebah for a while now, he has been quick response and highly professional and look forward to working with him in the future.

Over the past year, it has been a pleasure working with Soreibah. He has consistently been professional, well-mannered, punctual, and reliable in every interaction. His willingness to help and proactive approach have made working together both easy and enjoyable. I truly appreciate his support and dedication, and look forward to continuing to working with him in the future.

Friendly and helpful with information around the renting process

Honestly from the start! Keagan has been super super kind and he has been actively responding to all my emails, even now we were facing major water issues and he has kept me posted on everything, I truly appreciate it and he has been great since the start! Thanks Keagan ☺️✨

I have worked with TG for many years and have always found them extremely professional. Delci Barlow in particular has been excellent over the last couple of years

Writing
Thornley Grove Estate Agents made our end-of-tenancy process completely stress-free. A special thank you to Lucy Clegg Celap who was incredibly helpful throughout. She kept us updated and followed up until our deposit was fully returned. We really appreciate the excellent service and would highly recommend Thornley Grove!

Very impressed with Delci, we have been working together for a while on properties she manages and her communication and professional conduct are outstanding. With us being a cleaning contractor we can only wish there were more property managers like Delci.

Safe Scene Cleaning Limited

Thornley Groves have always been helpful and responsive during challenging times as a landlord. Daniel Garlick (Property Relations Manager) in particular has been fantastic at keeping me up to date with tenancy issues, solving problems, and goes above and beyond to try to expedite any issues.

Thornley groves have been amazing with us (prestwich) . Definitely a big step up compared to previous agencies we dealt with.
Everything has been very straightforward , very approachable with any concerns , and they will help facilitate any issues so that you have a positive experience .

My property relationship manager, Daniel, is very helpful, knowledgeable, professional, organised and efficient. He always replies to emails promptly and supports in any way he can. Highly recommend.

I had a great experience with Kent whilst renting a property with Thornley Groves. Kent was professional, approachable, and extremely helpful throughout the whole time renting. His communication was excellent, and he always made sure that any questions or concerns were dealt with promptly and clearly.

We had a viewing today on a wonderful house, this is our first viewing and I really hope every estate agent is like Kelly from the Monton branch. She was so welcoming, helpful and friendly. We loved how she did not push us at all and answered all our questions. Thank you so much ☺️

Great work from Clare Carpenter and Ellie Milnthorp at TG in selling our apartment, keeping us informed at all stages and nothing was too much trouble. I would have no hesitation in recommending to other buyers and sellers!

Thornley Groves estate agent was very professional and prompt in dealing with all issues I had throughout my tenancy. Moving in at the start of tenancy and moving out at the end of tenancy was smooth and devoid of stress. They promised to refund my tenancy deposit within 5 working days after I moved out and I got it in 2 working days. Lucy Clegg was very helpful and supportive throughout my checkout process. She followed up with me till I got the refund of my deposit. I am absolutely happy with the services of Thornley Groves.

At the end of a student tenancy damage was found to a basin. Money for its replacement had to be sought from the deposit. The tenants had been decent so I had no desire to be punitive - seeking a reasonable contribution. Jason Wilson (Thornley Groves) was supportive, sensible in his proposal for a proportionate sum and robust in the face of pushback. He kept me informed throughout and - in the end - delivered a result appropriate to all parties. Thank you!

I had a great experience with Thornley groves from start to finish. The team was professional, friendly, and always quick to respond to any questions I had. They kept me informed throughout the entire process and made everything as smooth and stress-free as possible.

I really appreciated their honesty, attention to detail, and willingness to go the extra mile to ensure everything was handled efficiently. Their excellent customer service and dedication made a real difference.

I would highly recommend Agency House to anyone looking for a reliable and professional agency. Thank you to the whole team for your hard work and outstanding support!

Lucy Clegg:
Re: 41 Little Bolton Terrace-
A swift response to my request and a quick settlement.
Helpful and pleasant.
Thankyou.

Karen made me us feel very welcome she explained everything perfectly and made us more eager to want The house !! Thank you so much Karen !