At the end of a student tenancy damage was found to a basin. Money for its replacement had to be sought from the deposit. The tenants had been decent so I had no desire to be punitive - seeking a reas... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Thornley Groves estate agent was very professional and prompt in dealing with all issues I had throughout my tenancy. Moving in at the start of tenancy and moving out at the end of tenancy was smooth... Voir plus
Great work from Clare Carpenter and Ellie Milnthorp at TG in selling our apartment, keeping us informed at all stages and nothing was too much trouble. I would have no hesitation in recommending to o... Voir plus
I like to thank Keagan for helping me resolve an ongoing issue at the rental/agency for a year. He is an asset to the business We spoke in person and he listened to suggestions. The response was fas... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
When you choose to work with us, whether that be as a client, customer or as an employee, you become part of a growing family of enthusiastic and committed realty professionals. We go into the next 30 years as we did the last, with a focus on giving our customers excellent service, reliable advice and a genuine passion for the Manchester property market.
Thornley Groves Estate Agents
Écrit par l'entreprise
- FREE INSTANT ONLINE VALUATION
- Your home may be worth more than you think... are you curious? Visit www.thornleygroves.co.uk/property-valuation/ to get a free instant valuation!
Coordonnées de contact
Altrincham, Hale, Sale, Didsbury, Swinton and Manchester, Royaume-Uni
- 0161 905 0205
- ho@thornleygroves.co.uk
- thornleygroves.co.uk
4,7
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service from Thornley Groves
Excellent service from Thornley Groves (Olivia in specific). I have been really impressed by their swift response times and proactive approach to handling tenant issues. They recently managed a tenant transition and the entire re-letting process incredibly smoothly, keeping everything on track without any hassle. Highly recommended for any landlord looking for a reliable and efficient management team.
22 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear So Kai Yip,
Thank you for taking the time to leave Thornley Groves a review, especially noting the great service provided by Olivia.
We really appreciate your kind words!
Kind regards,
Customer Care Team
Great service
Great service. My viewing was conducted with Ellie, she's very helpful and kind!
18 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear N Ap,
Thank you for taking the time to leave a review on Trustpilot, mentioning Ellie's great service, we really appreciate your kind words.
Kind Regards,
Customer Care Team
I’ve actually been with Thornley Groves…
I’ve actually been with Thornley Groves for around 5 years across multiple properties. Currently Katie is our property manager and she’s been great over the past 2 years. We’re never waiting too long for a reply and if there’s any issues Katie is always happy to help.
21 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear James,
We wanted to thank you for your review, mentioning the excellent service you have received from Katie recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Really good
Lucky to have Herbert. Every time, I can sense how subtle he is dealing with these issues and enquiries. Efficient and , Professional. Do apologize English is not my first language, wish my English is better and can put some better words to express my happiness.
21 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Gang,
We wanted to thank you for your review, mentioning the excellent service you have received from Herbert, in the Manchester Team recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Réponse de Thornley Groves Estate Agents
Dear David,
Thank you for taking the time to leave a review on Trustpilot, we really appreciate your kind words.
Kind Regards,
Customer Care Team
Excellent service
Clare and the team at Thornley Groves Monton have been excellent throughout the whole process of our house sale and definitely helped reduce the stress of moving
The team are friendly and professional .
Our house sold quickly and went smoothly.
Communication was timely and Clare was very quick to respond to any queries and keep us updated .
Highly recommend.
13 juillet 2026
Réponse de Thornley Groves Estate Agents
Dear Margaret,
We wanted to thank you for your review, mentioning the excellent service you have received from Clare, in the Monton Office recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Excellent help from Delci with any…
Excellent help from Delci with any issues. Quick to respond to emails and good advice provided.
17 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Rachael,
Thank you for taking the time to leave Thornley Groves a review, especially noting the great service provided by Delci.
We really appreciate your kind words!
Kind regards,
Customer Care Team
Delci was very helpful.
16 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Mr Platt,
We wanted to thank you for your review, mentioning the excellent service you have received from Delci, in the Monton Office recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
We had a property viewing session with…
We had a property viewing session with Kelly McDermott.
From the first contact we have noticed her bubbly personality corroborated with professionalism manner.
Kelly has provided all the relevant details during our visit and responded promptly to all our enquiries related to the property and the amenities.
15 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Catalin,
We wanted to thank you for your review, mentioning the excellent service you have received from Kelly, in the Monton Office recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Very helpful
Delci was excellent throughout the entire process. She was professional, friendly, and always happy to answer any questions I had. Communication was clear and prompt, and she kept me updated every step of the way, making the whole experience as smooth and stress-free as possible. Her knowledge and willingness to help really stood out, and I always felt supported. I would highly recommend
14 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Nick,
We are very pleased to see that you have been impressed by the overall service you have received from Delci at Thornley Groves Monton, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Met with Kelly McDermott today viewing…
Met with Kelly McDermott today viewing went smoothly. Thank you!
15 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Nati,
Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Kelly at our Monton branch. Kelly will be delighted that you took the time to acknowledge her great service!
Kind regards,
Customer Care Team
Michelle Cleary has been very helpful…
Michelle Cleary has been very helpful throughout a difficult period with my property, including helping me when the place was untenanted and Thornley was receiving no monthly fees.
She's always provided sound advice, taken the time to visit when needed, provided several quotes for repair and maintenance, and looked at ways to reduce cost when available.
A pleasure to work with. Thank you Michelle, greatly appreciated :)
1 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear ScottDance,
Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Michelle at TG Vimto Gardens. Michelle will be delighted that you took the time to acknowledge her service!
Kind regards,
Customer Care Team
Delci was so helpful and reassuring…
Delci was so helpful and reassuring throughout the whole process! She really put our minds at ease and made everything a lot easier for us keeping us in the loop at every stage.
18 juin 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Jason,
Thank you for taking the time to leave a 5 star review for Thornley Groves Monton, mentioning Delci's excellent service.
We really appreciate when clients take the time to leave a review, as it helps others when choosing their agent in future.
Kind regards,
Customer Care Team
Brilliant from Michelle
14 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Stephen,
Thank you for taking the time to leave a 5 star review, noting Michelle's excellent service!
Kind regards,
Customer Care Team
Excellent Property Manager
I have Amie Annand as my property manager and she is absolutely superb. Finally after using Thornley Groves for number of years I have been allocated a manager to manage my portfolio who is very good understanding and quick to respond.
14 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Hello,
Thank you for taking the time to leave a 5 star review for Thornley Groves, noting Amie's excellent service!
Kind regards,
Customer Care Team
Nina was amazingggg
Nina was amazingggg, she fixed my problem same say! 5 stars 🤏🏼👏🏼
10 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Tegan,
Thank you for your 5-star review of Thornley Groves. We're thrilled to hear that Nina provided quick and effective support. We really appreciate your feedback and look forward to assisting you again in the future!
Kind Regards,
Customer Care Team
Réponse de Thornley Groves Estate Agents
Dear Conor,
Thank you for taking the time to leave a review on Trustpilot, noting Michelle's great service!
Kind Regards,
Customer Care Team
Excellent communication and fast response
I had a very positive experience with Thornley Groves. They handled all processes professionally, and communication was always clear and prompt. A special thank you to Jeovely, whose responsiveness, professionalism, and excellent customer service made everything so much easier. Jeovely was always helpful, approachable, and quick to address any questions or concerns. I truly appreciate the outstanding support and would happily recommend this agency to others.
13 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Maha,
Thank you for sharing your experience with us. We are very pleased to hear to hear that Jeovely provided excellent customer service for you!
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
My experience as a tenant was great…
My experience as a tenant was great with Thornley Groves from the start of my tenancy to the end. Special thanks to Delci Barlow for a great communication and professional service.
13 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Hello,
Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Delci at our Monton Office. Delci will be delighted that you took the time to acknowledge her great service!
Kind regards,
Customer Care Team
On the viewing day Karen did show us…
On the viewing day Karen did show us around
She was very helpful and informative
Would highly recommend
9 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Adam,
We are very pleased to see that you have been impressed by the overall service you have received from Karen at Thornley Groves Prestwich, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
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