TicketFire will cause your company harm.
TicketFire shouldn’t be on the iOS App Store.
TicketFire is supposed to be an easy to use way to convert your hard ticket to an E-ticket to email to your friends or clients by snapping a photo of the ticket.
Their program rarely works 100% properly, causes problems, and ends up costing a massive amount of money in the long-run for a legitimate ticket broker.
Here’s an example of something that has happened to us 18 times in the past year of using TicketFire (the app)...
We bought tickets to Jersey Boys at New World Stages.
We snapped photos of the tickets in the TicketFire app on iPhone.
Their system recognized these tickets as tickets to Avenue Q and converted them to PDFs that said, “Avenue Q.”
So...try again.
This time the tickets uploaded as Jersey Boys tickets. Great!
Email the tickets to the client with a reminder to print the tickets to take to the show.
Client gets to the door of the venue, in this case it was New World Stages, and the client is told, “You can’t enter with those tickets because they are fake.”
Why?
Because TicketFire had sent the customer a Ticketmaster PDF instead of a Telecharge PDF.
This isn’t the first time that has happened, and in the end scenario, I end up dealing with an angry customer, the NYPD, and New World stages looking like I’m committing fraud when the entire problem happened because TicketFire doesn’t work as advertised.
Here’s the other thing:
If a Schubert Ticketing aka TELECHARGE Venue spots a ticket that was converted this way by TicketFire, they will deny the ticket holders admittance to the venue because it violates the specific term on their tickets that says they cannot be altered in any manner.
My suggestion: just don’t use them. Their company causes more issues and reputation harm than you could possibly imagine.