TicketPort Avis 

236
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought tickets back in May for Taylor Swift (Aug 20th). They were ridiculously expensive but my main concern was whether they’d be legitimate. Heard so many horror stories about resale sites. I did... Voir plus

Noté 5 sur 5 étoiles

Tried to find Ricky Gervais tickets on all the usual sites, Ticketport had them & at a very reasonable resale price of £75 to see him in Watford on Sept 17th 2025, I read the reviews of the site & i... Voir plus

Noté 5 sur 5 étoiles

Fantastic service. This was the first time I was using TicketPort and I was a bit worried when my tickets didn't arrive straight after order but the customer service was very good, responsive and reas... Voir plus

Noté 5 sur 5 étoiles

I was sceptical at first after reading bad reviews about other ticketing re-sale websites but everything went smoothly, just as described in the FAQs. E Tickets came through 4 days before the gig. I... Voir plus

À propos de l'entreprise

  1. Billetterie de spectacles

Écrit par l'entreprise

TicketPort is a safe and secure platform to buy tickets for music, sports and comedy events throughout the UK. All prices are upfront with no hidden fees. TicketPort is part of the Fair Ticketing Alliance.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

236 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(236)

7 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Pink tickets Never used this site before so was a…

Never used this site before so was a bit wary of scams etc. Bought tickets for Pink so easy and straightforward. They were a Xmas gift so as the tickets don’t get sent out until a couple of weeks before the event I asked for a gift email, which was sent to me in plenty of time for Xmas. Tickets arrived as stated. Would definitely use TicketPort again and would recommend it to everyone buying tickets for events

11 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

1st time customer!

Bit dubious and thought it was another site that would let you down. Read reviews, all positive and I can add to that! Kept informed when said I would be, tickets transferred no problem and no issues. Would 100% use again.

20 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Had a great time at the gig

Had a great time at the gig, great communication from the team at ticketport, first time using them, and would definitely use again and also recommend to other people, thank you.

6 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Good communication. easy transfer of tickets

I was a little apprehensive at first as I was parting with a lot of money to a site I didn't know too much about. I read around the reviews and they seemed legit and people were happy. Ticketport had great communication, the tickets arrived a couple of days before the gig as stated and they transferred to my account with no ffuss. Would use again and recommend.

15 juin 2024
Avis spontané
Noté 3 sur 5 étoiles

I got lucky but others didnt

I bought 2 tickets for travis scott manchester, i only received them 2 days before the show which left me and my friend on edge the whole time. When we got our tickets, they were just screenshots of tickets and there was no way to actually transfer the tickets to my ticketmaster app. The screenshots of the tickets were also low quality. Luckily my tickets scanned and we got into the event (it was a great night). However, during the event I heard that one of the people who I had been talking to (who had also bought tickets from ticketport) could not get into the event as it said their tickets had already been used. This person flew from norway for this event so i can only imagine how distressed they must have been. Later on, I heard that apparently hundreds if not thousands of people who had bought from ticketport could not get into the concert. I think me and my friend got very lucky that our tickets weren't scanned already.

Overall, I had a good experience but I will never buy from ticketport again.

13 juillet 2024
Avis spontané
Logo de TicketPort

Réponse de TicketPort

On this night a new ticketing system was being rolled out. Unfortunately they had issued the same tickets more than once which lead to some people being denied entry (because the ticket had been scanned).

It was not affecting hundreds if not thousands of people who had bought from TicketPort. TicketPort would have sold less that 40 tickets for the event and the vast majority entered without issue. The fact that potentially 1000 people were not able to use tickets actually shows this was not a TicketPort issue and was affecting all websites including primary agencies.

As soon as we verified what happened, as a reputable company, refunds were processed. Customers obtained new tickets from the box office so still attended. We still know refunds haven't been processed from official sources.

As disappointed as we are for customers that night, our reaction to the situation (both to verify and act) shows why TicketPort is a far better option than most ticket websites out there.

We feel some of the reviews would be better aimed at the venue and their ticket system rather than TicketPort, as we know the Co-Op Arena in Manchester has been fraught with issues since it's opening. This is just another to add to the list.

Noté 1 sur 5 étoiles

Ticketport Disappointment

Same experience as below. Bought 3 tickets for Travis Scott gig at Manchester. Travelled from Glasgow only to be told I couldn’t get in as ticket was a duplicate & someone already used it 15 mins before. The other 2 tickets worked. I luckily managed to buy another ticket & managed to get in. Took it up with ticketport & they are refunding me & taking the matter up with ticket master. Massive disappointment at the time. Wouldn’t like this to happen to anyone else.

13 juillet 2024
Avis spontané
Logo de TicketPort

Réponse de TicketPort

As many people will know the Co-Op Arena in Manchester has been fraught with issues since it's opening. On this night a new ticketing system was being rolled out, run by Ticketmaster. Unfortunately they had issued the same tickets more than once which lead to some people being denied entry (because the ticket had been scanned).

Whilst it's understandable the frustration against TicketPort, this was affecting customers who bought tickets even from primary agencies, over 1000 people were facing issues according to one review.

TicketPort has verified that no duplicate tickets were sent out via our website, nor was in any way at fault with our delivery of tickets. Buying tickets from another official primary agency would not necessarily have resolved this as everyone was facing issues that night. As you state as soon as we verified what happened, as a reputable company, refunds were processed. We still know refunds haven't been processed from official sources.

In no way is TicketPort a scam website, as most reviews on here will testify to. As disappointed as we are for customers that night, our reaction to the situation (both to verify and act) shows why TicketPort is a far better option than most ticket websites out there.

Noté 1 sur 5 étoiles

**Sold Me Fake Tickets - Scam Site**

**Sold Me Fake Tickets - Scam Site!**

I am beyond disappointed with TicketPort. I bought tickets for a concert I had been looking forward to for months, only to find out at the venue that the tickets were FAKE. I was denied entry and missed the entire event. Customer service is useless, there isn’t even a telephone number to call. This site is a complete scam. Save your money and buy from a reputable source. DO NOT use TicketPort

13 juillet 2024
Avis spontané
Logo de TicketPort

Réponse de TicketPort

As many people will know the Co-Op Arena in Manchester has been fraught with issues since it's opening. On this night a new ticketing system was being rolled out, run by Ticketmaster. Unfortunately they had issued the same tickets more than once which lead to some people being denied entry (because the ticket had been scanned).

Whilst it's understandable the frustration against TicketPort, this was affecting customers who bought tickets even from primary agencies, presumably these are what you would call "reputable" sources.

TicketPort has verified that no duplicate tickets were sent out via our website, nor was in any way at fault with our delivery of tickets. Buying tickets from another official primary agency would not necessarily have resolved this as everyone was facing issues that night. As soon as we verified what happened, as a reputable company, refunds were processed. We still know refunds haven't been processed from official sources or other secondary websites so it is not a straight forward as you are suggesting.

In no way is TicketPort a scam website that sells fake tickets, as most reviews on here will testify to. As disappointed as we are for customers that night, our reaction to the situation (both to verify and act) shows why TicketPort is a far better option than most ticket websites out there.

Noté 5 sur 5 étoiles

Very Happy

I bought tickets for my daughter and her friend for Travis Scott in London. It’s the first time using them and I was really unsure if the tickets were genuine. I received QR codes 3 days before the event, forwarded to the girls individual mobiles and they worked. Very straight forward and no flashy apps needed.
I did email ticketport a couple of times and they replied very quickly. We would def use again.

11 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

AC/DC Wembley Stadium Ticket.

Bought a front pitch standing for AC/DC at Wembley Stadium 7th July through TicketPort. Was really anxious about everything going to plan especially with all the costs involved. They were really quick to respond assuring me my ticket would be sent when released. Sure enough to it came when advised and had no issues accessing the stadium. I even managed to get to the rail at front of pitch. Would definitely use again.

7 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Good service

Good service, easy web site, seating plan was easy to follow, tickets arrived on time, what more can you say than, thanks, it was a great Barry Manilow Concert.

29 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service very helpful

Great service. I was concerned that the concert might be cancelled as Barry Manilow had been unwell on the Monday. I emailed and got a response straight back and reassurance that I would receive a refund so they put my mind at rest. As it was, the concert went ahead, he was amazing and I had a great seat and at a reasonable price.

31 mai 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus