Tictocman Avis 

Did exactly what they said they would. Kept me informed all the way. What more could you ask for.

Not entirelyI happy with the quote for a standard John Lewis clock repair, £90. However, for sentimental reasons, we went ahead. It did say that it could take up to 6 weeks but I would have thought it should have been quicker being as they were merely replacing a pre made clock movement which is readily available on the internet. Whilst the young lady on the counter was pleasant and efficient, there was no real customer interface. One of my main gripes was that I was not kept informed of progress. Admittedly it fell during a Christmas period but a simple email would have been nice. I rang the week before last and was told it was under test? It was only because I emailed Sunday that I was told it was ready. Not impressed at all.

Fabulous company to deal with absolutely great from my first contact with them. I have tried several reputable companies to repair this watch and been refused as it’Being a difficult job’. From contact they were straight down the line for no initial cash upfront. The way they operate is straight and easy. I have received the return of my watch, a reasonable fair cost and looking almost new again. thank you so much Tic Tok Man, I will certainly be using you again!

Utter brilliance in handling my inquiry repairing the item in question service was impeccable price was perfect and overall amazing experience highly recommended to anyone who needs their watch repaired.

Just had my Edox chronometer repaired, great job done and very competitive price, will definitely be using them again

This is the second time I have fixed my watch with Tic Toc man. Having taken my watch to other providers they really are the best and can always reliably fix the watch

Very good communication and quick turn around. I was informed all the time of the status of my watch, and it was fixed as expected.
Highly recommended.

Great customer service and very prompt. The watch was inspected, serviced and returned to me well within the stated estimated duration. Tic Toc Man did a great job on the watch, fully serviced Valjoux Chronograph movement. It was in a bit of a mess and needed quite allot of work. Now working perfectly and looks amazing, thank you. Highly recommended.

Fantastic service and very reasonably priced seamless service

I have been happy with the communications and efficiency of the service from Tic Toc. I have not received my watch back in the post, but I know it has been sent special delivery. I trust that the repair is satisfactory.

First class service received.
Old broken watch resurrected to first class watch.
Plenty of comms with shop with regular updates + price of repair/service very competitive.

Getting a watch serviced is a fairly infrequent task so you want it done right. I have used Tictocman a couple of times now for two different watches and I continue to be very satisfied with the work done and the overall experience. They are very friendly and helpful to deal with and most importantly provide a good service. I would highly recommend using them and I will continue to use them in the future.

Excellent service all round, sent my husband’s watch in to be repaired. It was returned looking brand new, with a quick turn around. Very happy customer!
Kate, Buckinghamshire.

Very nice comms, watch back looking lovely. They were happy to answer questions about the movement when I used them before. This time they sourced a strap for me.

Wonderful service, my watch is finally fixed after not working for a few years. Excellent communication and fast turnaround. I highly recommend anyone using this company. Cannot speak highly enough. Thank you Tic Toc man

Excellent service, so happy to have my Longines watch repaired. The tictocman guided me through every step of the way. Highly recommend

Excellent service—professional, efficient and friendly. Strongly recommended.

Lovely attitude at reception.
Good clear communication & great quality work every time.

This company is an absolute and total SCAM organisation! I sent them a watch to regulate and they took two weeks before even getting back to me, then charged me £72. Did they do anything? No. Not a thing. The watch was completely untouched - still running 15 seconds fast a day. I could see even see at the back that the regulation screw was in the same position as it was when I sent the watch down to them. A total scam! They do nothing and charge you for it.