i dont know why others give a 1 star, i got my followers instantly and they didnt unfollow me all these other people that gave 1 stars are dumb
L'entreprise a répondu
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Lisez les avis des autres
Just a warning they don’t fufill your order even though they claim it’s instant, you get ignored by customer service and if your order does go through half the followers end up unfollowing you so wast... Voir plus
L'entreprise a répondu
I purchased 1000 followers and immediately after them being added, I lost over 100 - In less than 24 hours. It's been 3 weeks and I've lost over 500. They refill but only after threatening to write a... Voir plus
L'entreprise a répondu
Horrible service. I've ordered on this website 2 times now, the first time it took 2 days before I received my order. Which makes no sense since they market that their orders are received fast. The se... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
TikRoyal.com
Coordonnées de contact
ashikma 2, 5804542, azur, Israël
- support@tikroyal.com
- tikroyal.com
1,8
Bas
34 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Horrible
Horrible.
Took my money, more than what its supposed to deduct. Didnt reply to any of my live chats. DO NOT purchase from them. Such a horrible service.
18 mai 2024
Avis spontané
Réponse de tikroyal.com
Hi there,
We are truly sorry to hear about your disappointing experience with our service. It’s important to us that our customers feel valued and receive the support they need. We strive for transparency in all our transactions, and it seems we fell short this time.
Unfortunately, without specific details, we're unable to locate your order and address the issue directly. We’d love the opportunity to make things right. Please reach out to our support team through our website, and we will prioritize your query. As a gesture of our commitment to your satisfaction, we’d like to offer you $15 to use on our website, hoping it will help make your experience better.
We value your feedback, as it helps us improve. If you feel your issue has been resolved after speaking with us, please consider updating or closing your review. We're here to ensure you're satisfied!
Thank you for bringing this to our attention. We hope to hear from you soon.
Big hugs,
TikRoyal Team 🌈
Réponse de tikroyal.com
Dear customer,
We're truly sorry to hear about your experience and the inconvenience it has caused you. Your satisfaction is extremely important to us, and we’re here to help. However, without your order or personal details, we're unable to locate your records and address the issue directly.
Please contact our support team through our website at your earliest convenience, so we can sort this out promptly. As a token of our commitment to your satisfaction, we'd also like to offer you a complimentary service, which we hope will better reflect the high standard of customer experience we strive to provide.
Thank you for bringing this to our attention. We hope to resolve this swiftly and to your satisfaction.
Big hugs,
TikRoyal Team 🌟
Did I have delayed orders at times
Did I have delayed orders at times, sure. Did I have delayed customer service responses sure thing. HOWEVER, no matter how long I had to wait for the order or responses, I got them. Eventually. I’ve never not gotten a response although late. Also where else can you go for services at this price? No where in my opinion and I’ve been everywhere. The only problem I’ve run into after me fussing yesterday is that I can no longer access their website. Not sure if it’s just me or if it’s been taken down. Can they block you from a site? Not sure if that’s possible, more so can’t believe they would want to block me after being a customer since 2021 and after all the money I’ve spent there. Oh well, now I’m looking for a new home. Any suggestions?
26 mars 2024
Avis spontané
Réponse de tikroyal.com
Hello there!
Firstly, a big thank you for sticking with us and for sharing your thoughts. It sounds like we’ve had a few bumps along the way, and we’re really sorry about those delays and the hiccup with our site. Your patience and loyalty are more appreciated than you know. 💖
We’re on a mission to offer unbeatable value, and it’s awesome to hear you’ve felt that with us. About the website trouble, that doesn’t sound right at all, and we definitely don’t want to lose someone as wonderful as you over a glitch. Could you shoot us a quick email with what’s happening? We’ll jump right on it.
Looking for a new spot can be tough, but if you’ve got any thoughts or need a hand, we’re here. Drop us a line at support@tikroyal.com —let’s sort this out together. 🌟
Thanks a million for your support and for being such a fantastic part of our journey since 2021. Here’s to many more!
Big hugs,
TikRoyal Team 🌈
Réponse de tikroyal.com
Hello 🙂
Thank you for bringing this to our attention, and we're truly sorry to hear about your experience. We strive to ensure all our customers receive the best service and support, and it seems we missed the mark this time.
As we couldn’t locate your order details in our system, we kindly request that you reach out to our support team through our website. This will help us understand and resolve your issues more efficiently. Additionally, we would like to offer you a complimentary service as a gesture of goodwill and to demonstrate our commitment to your satisfaction.
Please contact us at your earliest convenience, and we would greatly appreciate it if you would consider updating or closing your review after we've had the chance to make things right.
Thank you for your understanding and we hope to resolve this matter to your satisfaction soon.
Best regards,
Tikroyal Team 💖
They DO NOT abide by their 30-day warranty terms
I purchased 1000 followers and immediately after them being added, I lost over 100 - In less than 24 hours. It's been 3 weeks and I've lost over 500. They refill but only after threatening to write a review of my experience with them. They have a 30 warranty and are obligated to refill every single time you request until the 30-day mark. I've lost 30 of their followers in less than 24 hours after them refilling 100+ and they are refusing to refill, once again. Can anyone recommend another company to purchase off of that is legit?
27 mai 2023
Avis spontané
Réponse de tikroyal.com
Hello there!
Thank you so much for sharing your experience, and we sincerely apologize for the inconvenience you've encountered with your order. We appreciate your continued patronage and truly value your feedback as it helps us improve our service.
To better address your concerns, could you please provide us with your email and username?
This will help us ensure that we promptly refill your followers. We are committed to ensuring your satisfaction and are ready to rectify any shortfall immediately.
Additionally, we would like to explore other ways to enhance your experience with us. Please let us know if there's anything specific that would make you happier or any other aspect of our service that we can improve on. We are here to support you and ensure your satisfaction.
Please feel free to reach out directly to our support team at any time. We are always here to help and ensure you have the best experience possible.
Looking forward to hearing from you soon.
Warm regards
TikRoyal Team 🌟
Beware!!
Beware!!! Will take your money and not fullfil your order. I bought multiple times with this company, never got the paid responses I paid for , won't fullfill the followers I lost because I gained natural followers after the followers I bought via this rip off company . Stay well clear of now going to claim my mind back via my credit card for fraudulent transactions they refuse to fullfull
Since writing this review I can no longer log into this website so seem to have been blocked. I have spent alot of money on this site and can not believe the terrible service I have recieved this time. I even sent the proof that the followers they sent were then removed within 24 hrs but they are trying to state the natural followers I gained myself , there response
You purchased 7000 followers from us when there were 3276 followers on your profile. At the end of the acquisition, there should be 10276 followers on the profile. And now you have 12K followers on the profile. Therefore can not send the completion
These are followers I bought from other sites and ones I naturally gained I even sent the proof from tik tok analysis which they have ignored
6 mai 2023
Avis spontané
Réponse de tikroyal.com
Dear Serena
Thank you so much for your feedback. We really appreciate you taking the time to share your experience, and we're sorry to hear that it wasn’t as great as expected this time around. We definitely want to fix that!
Good news, though! As a token of our appreciation for your past orders and to make sure you’re completely happy, we’ve just topped up your profile with an extra 3,000 followers today. We hope this brings a smile to your face!
It seems like there might have been a bit of a mix-up with your past orders. We've looked into this and can confirm that all your orders, including the refill from last year, were completed as per your requests. We're here to make sure you get what you paid for, always.
Could you please let us know if there’s anything else we can do to help or make your experience better? Our support team is on standby 24/7 and would love to chat with you anytime at [Support Contact Information]. Just give us a shout!
Also, if you feel we’ve addressed your concerns and you're happier with the resolution, would you mind taking a moment to update your review? It would mean the world to us, and it helps us to keep improving our service.
Big hugs,
TikRoyal Team 💖
Horrible service
Horrible service. I've ordered on this website 2 times now, the first time it took 2 days before I received my order. Which makes no sense since they market that their orders are received fast. The second time I didn't even get what I ordered. Will literally never order from this site again - totally horrible.
23 février 2023
Avis spontané
Réponse de tikroyal.com
Hi 🙂
Thank you for sharing your feedback, and I apologize for the experience you've described. We strive to deliver all orders promptly and accurately, and it seems we fell short of that standard in your case.
As we could not locate your order in our system, we kindly ask you to contact our support team through our website. This will help us understand the specifics of your issue and ensure that we can make things right.
Additionally, we would like to offer you some complimentary services as a gesture of goodwill. We hope this will demonstrate our commitment to customer satisfaction.
Please consider contacting us at your earliest convenience, and we would appreciate it if you could update your review once we've resolved the situation to your satisfaction.
Best regards
Tikroyal Team ❤️
Not arrived my order
Not arrived my order. I texted them like 3 time in live chet, they dont even replay.
2 février 2023
Avis spontané
Réponse de tikroyal.com
Hey 🙂
Thank you for reaching out and sharing your concerns. We're really sorry to hear that your order has not arrived and that your experience with our live chat hasn't met your expectations. We certainly want to resolve this issue as swiftly as possible.
Unfortunately, we've been unable to locate your order with the details available to us. To help us better assist you, could you please contact our support team through our website with your order details or any reference number you might have? This will allow us to track down your order promptly.
Moreover, we'd like to make things right. Once we've sorted out the issue with your order, we would be happy to offer you a complimentary service as a gesture of our commitment to your satisfaction.
We value your business and would love another chance to provide you with the quality service you deserve. If you're happy with the resolution, would you consider updating or closing your review?
We're looking forward to hearing from you and turning your experience around.
Warm regards,
Tikroyal Team ❤️
Réponse de tikroyal.com
Hello 🙂
Thank you for reaching out and sharing your concerns. We apologize that you haven't received your order yet and that our live chat service did not meet your expectations. We are eager to resolve this matter quickly.
Currently, we are unable to locate your order with the information provided.
Could you please visit our website and contact our support team with your order details or any reference number available?
This will enable us to efficiently track your order.
Additionally, we are committed to making this right. After resolving the issue with your order, we would be pleased to offer you a complimentary service as a token of our dedication to your satisfaction.
We appreciate your business and hope to have the opportunity to deliver the high-quality service you expect.
If you are satisfied with how we handle this situation, could you please consider updating or closing your review?
We look forward to your response and aim to improve your experience with us.
Warm regards,
Tikroyal Team ⭐
Worst Ever
Worst service ever. No response from them for weeks and never got what I ordered and had to cancel with my credit cards. DO NOT USE THEM!!!!
18 octobre 2022
Avis spontané
Réponse de tikroyal.com
Hi 😊
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and the inconvenience it has caused you. It seems there may have been a misunderstanding or an error on our part, and we want to make it right.
Unfortunately, without further details, we're unable to locate your order and address the issue specifically. We kindly ask you to reach out to our support team through our website so we can get this sorted out promptly. Please provide us with any order numbers or details that could help us expedite this process.
Moreover, we'd like to offer you a complimentary service to show our commitment to your satisfaction. When you contact us, please mention this message to avail the offer tailored just for you.
We hope to resolve this to your satisfaction and would appreciate if you could consider updating your review once we have addressed your concerns. We value your business and are looking forward to making things right.
Big hugs,
TikRoyal Team 🌟
No Response from the customer Support
No Response from the customer Support. Sent an emails and online complaint form but no response yet. Very disappointed...
18 octobre 2022
Avis spontané
Réponse de tikroyal.com
Hello 😊
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and the delay in communication. We strive to provide timely and effective support, and it seems we have not met our standards in your case.
We would love to resolve this matter quickly and ensure your satisfaction. However, we are currently unable to locate your order details in our system. Could you please contact our support team directly through our website with your order information? This will help us address your concerns more efficiently.
Additionally, we would like to offer you a complimentary service as a token of our commitment to your satisfaction. Please let us know how we can make this right for you.
We hope to hear back from you soon, and once again, we apologize for any inconvenience caused. If you find the resolution satisfactory, we would appreciate it if you could consider updating or closing your review.
Thank you for your understanding and patience.
Warm regards,
Tikroyal Team 🌈
I bought a small package to try out…
I bought a small package to try out their services and never received anything for it. When I tried to talk to someone for live support I NEVER received an answer. Be careful with these site.
30 août 2022
Avis spontané
Réponse de tikroyal.com
Hello 😊
Thank you for sharing your concerns, and I’m truly sorry to hear about your experience. It’s important to us that our customers receive the support and services they expect, and it seems we missed the mark this time.
We are unable to locate your order with the details provided and would love the opportunity to resolve this. Could you please contact our support team through our website at your earliest convenience? We are committed to ensuring a satisfactory resolution.
Additionally, we would like to offer you a complimentary service to make up for your inconvenience. We hope this gesture will demonstrate our commitment to customer satisfaction.
Once your issue is resolved, we would greatly appreciate if you could update or close your review, reflecting the steps we’ve taken to address your concerns. We value your feedback and look forward to hearing from you.
Big hugs,
TikRoyal Team ❤️
I ordered 600 followers
I ordered 600 followers , waited till next day still didn’t GET A SINGLE THING !! I tried contacting the live support , no reply , nothing at all . And I can’t even get my money back or a single thing . This is a scam
30 août 2022
Avis spontané
Réponse de tikroyal.com
Hello 😊
Thank you for sharing your experience, and I'm truly sorry to hear about the issues you encountered with your order. It seems there was an unusual delay, which is certainly not the standard we aim for.
We would love the opportunity to resolve this matter to your satisfaction. Unfortunately, without further details, we’re unable to locate your order in our system.
Could you please contact our support team directly through our website?
This way, we can ensure a swift handling of your case.
Additionally, we’d like to offer you a complimentary service as a gesture of goodwill and to demonstrate our commitment to your satisfaction. Please mention this message when you contact us, and we’ll arrange it for your next experience with us.
Your feedback is invaluable, and we hope to turn your experience around.
If you find our resolution satisfactory, please consider updating your review.
Thank you and looking forward to hearing from you soon!
Warm regards,
TikRoyal Team 🌟
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