Tilia Homes Avis 

Tilia homes are fantastic! Thanks so much to Amanda and team for all the help and support towards getting our new home!

Ellie was excellent. We had regular updates and appointments at different stages and nothing was too much trouble.

Stewart and craig was called to repair a badly bodged gate that another compnay had bodged both was pleasent polite and did an amazing job with replacing the whole gate thank you to both of you

We were lucky enough to find a stock plot on a Tilia site in Norwich and the site team from day 1 have been very helpful. Communication has been clear and we were able to arrange appointments and further viewings very easily. Ellie was very responsive throughout our purchase and we would not hesitate to recommend Tilia to others based on our experience.

Following the snagging report I also must highlight the good standard of build quality compared with what you can see online.

Overall a very positive experience for us.

Excellent service from Rafal Buzuk. Very professional, kept everything clean and work was above my expectations. This is someone that really makes a company look amazing. Tilia are great but people like rafal make the company amazing.

I had a very bad experience with Tilia homes at Aston Grange Longridge. The quality of the home is week the kitchen cupboards where very inferior cracking off within few months the carpets where getting loose. Overall home quality very poor.

I was very impressed with the service provided by Rafal Buzuk. He is extremely professional, and pays great attention to detail. Every part of his work was done carefully and thoroughly, and he made sure everything was perfect before finishing. He also has a very pleasant attitude and excellent manners. I feel very lucky to have had him assigned to fix the issue at my home.

If I could put no stars I would, Tilia are unreliable, untrustworthy and liars. They do not care for the Environment and completely ignore planning regulations running roughshod over residents.

Irene K

Robert Skibinski was fantastic, he replaced our kitchen units that were damaged. He was so tidy and cleared up really well.

Tilia have been superb from start to finish. Cannot fault them. Today we had a Tilia operative - Rafal Buzuk come round to finish off cosmetic work to our front door. He did a brilliant job. We both found him to be very personable and a credit to Tilia. Thank you.

Absolutely awful company to deal with, Every excuse they can use to blame other people or blame residents as a reason they can’t sell their properties, Refuse to fix snags or find excuses not to, Landlord type repair jobs when they do get repaired. The list goes on shoddy pay the cheapest contractor. Awful company the site manager turn around shows this too.

Had a bow in the master bedroom floor which tilia refused to rectify so it has cost me over £500 to employ a carpenter and carpet fitter to resolve,
The floor was actually a snapped board that had been stuck together with expanding foam and wasn't attached to a joist, yet again another bodge done by tilia homes, just on our home that's approximately 97 issues on a house that cost almost half a million pounds to purchase and these cowboys really don't give a damn, avoid anything to do with tilia homes or risk being ripped off,
If I could share pics on here I would

Nick Stacey is always providing excellent work to rectify the builders deficiencies. Since we moved into our house he was assigned by Tiliahomes customer service to repair or rectify something which was found in the process of living in our home for the 1st year. He is always punctual, thorough and just nice to deal with!

Through out our purchase process Marilyn has been amazing. She has got a big smile a welcoming presence and is able to keep us updated throughout the process of buying our home. We miss you Marilyn and keep up the good work.

Tilia Homes was our choice of developers because of the type of design that was on offer. We had been very patient with 4 date changes from April - September. Once Jo the Customer Service Director got involved in July everything became more coordinated and communication much improved. 5 stars are allocated in the greatest part to Mark who was allocated as our “Handyman” but so much more. I’ve never come across such a professional perfectionist who worked efficiently and with ease, so many important jobs took him 1/2 day, I made him stop for a break, totally impossible for us to complete anything like that standard, ever. Eternally memorable, Mark has left his mark and, we are in awe and very grateful. Thank you

I would like to thank Rafal Buzuk , who did a fantastic job at my home today. He was professional and very thorough through out the job.

I would like to thank Robert Skibinski for resolving our leakage issue. He is such a nice person and handled it very well.

What can I say! Our experience with Ellie B. at Tilia homes Furlong Heath has been outstanding, she has been so helpful from the day we walked into the Sales office through to completion. Her advice and expertise has made the process smooth and stress free, she a credit to the company. Thank you so much Ellie we feel so grateful you gave us the time.

Stewart has carried out some jobs in our new home and the professionalism was outstanding. Could not find a fault, did a brilliant job and I highly recommend it! I can't praise enough, he deserves a rise 👏

From the very first day I visited the marketing suite, Helen M has been nothing short of outstanding. She has been incredibly helpful throughout the whole process of buying my home with Tilia Homes – always friendly, approachable, and genuinely supportive.

Her knowledge and professionalism are excellent, but what stood out most was how personable she is. She made everything feel much less stressful and was always available to answer my questions, no matter how big or small (and I had a lot of questions 😅).

Helen really went above and beyond from start to finish, and I’m so grateful for all her help. She’s a real credit to Tilia Homes, I highly recommend! 🫶