Timeline Avis 

20
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Maché en ligne
  2. aussi dans
  3. Boutique d'objets à collectionner
  4. Boutique de figurines
  5. Magasin de miniatures
  6. Magasin de nouveautés

Écrit par l'entreprise

Since its inception in 1992, the Ancestors Group has been at the forefront of the designing and manufacturing industry, relentlessly delivering diverse, innovative products. This dynamic company, which has thrived for several years on its expansive premises, owes its success to the persistent efforts of our dedicated staff who strive to transform ideas into reality. Our extensive clientele, comprising renowned and prestigious entities, is a testament to the quality of our work. We are proud to list well-known brands such as Harrods, Hamleys, English Heritage, Historic Royal Palaces, Westminster Abbey, and the British Museum among our distinguished clients. Moreover, we are the trusted manufacturing partner for Fluid Branding and several other small and large clients of both local and international acclaim. Our current base of operations is an impressive 11,000 square foot factory located in the scenic locale of Folkestone, Kent. Over the years, our focus has evolved and refined, and we are now dedicated to conducting comprehensive research, designing creative solutions, developing efficient processes, and manufacturing high-quality services and products, specifically catering to the heritage and promotional industry's trade buyers. We have a rich repertoire of over 20 different manufacturing processes and have been casting fine English lead-free pewter since 1999. However, our desire for growth and improvement is relentless; we have expanded our casting capabilities to include resin, further enhancing the variety and quality of our products. The Ancestors Group, a conglomerate of diverse brands, proudly owns Crowns & Regalia, Inspired Treasures, Studio Anne Carlton, and Heraldic Express. Each brand under our umbrella offers a unique selection of products and embodies our commitment to quality and innovation. We invite you to explore our online store that features an extensive collection of historical-themed goods. This diverse range of products showcases our craftsmanship and attention to detail and serves as a testament to our passion for history. With every item, we aim to evoke a sense of wonder and admiration, bringing history alive in the form of tangible artefacts that you can hold and admire. Experience our commitment to quality and our celebration of history by browsing our vast collection, bound to leave you awestruck and inspired.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

20 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(20)

0 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Not worth the money

The product involved mainly colouring in sheets. On good paper but with so much detail, a child would get bored and soon give up. The coloured pencils were small and unlikely in size to complete the many coluring sheets. One of the two gel pens was half full the othe three quarters full.
All in all, not worth the money.

25 juin 2024
Logo de Timeline

Réponse de Timeline

Thank you for your comments. We very much appreciate feed back, positive or negative and will look at any way we can to improve what we make in our factory in Folkestone, UK. The artwork is designed to be able to worked on by both young children and also those a lot older who enjoy colouring and they are designed to keep the person engrossed for a while. My own children have over the years used the pens and pencils and I can assure you that they are definitely of adequate size to complete the colouring sheets with colour still left to work on other items of their choice. We are sorry you were not happy but hope the person you bought them for enjoyed the colouring. Nicholas Humphery-Smith (designer)

Noté 5 sur 5 étoiles

Super service

Super service. Found the exact pieces for my crusades set.

17 avril 2024
Logo de Timeline

Réponse de Timeline

HI Paul,
Always glad to help complete a chess set!

Noté 5 sur 5 étoiles

This company is amazing

This company is amazing - successfully replacing two stolen pieces from my late father’s chess set - it cost £70 but the emotional reward was so much more. Thank you so much

5 mars 2024
Logo de Timeline

Réponse de Timeline

Hi Dave
Always glad to help complete a chess set, especially when they have such sentimental value.

Noté 5 sur 5 étoiles

Professional and very helpful company.

Very helpful when I telephoned to gather more information about their products.I purchased Family Tree charts and I am very pleased with them as they suit my purpose very well.

20 février 2024
Logo de Timeline

Réponse de Timeline

Hi Valerie,

Glad you like the family tree charts, and we are always happy to help!

Noté 5 sur 5 étoiles

Excellent service

I would just like to say thank you for your swift dispatch and delivery of my latest order. I'm getting a lovely collection of miniature UK Crown Jewels. Think I may need a bigger display cabinet soon!

30 janvier 2024
Logo de Timeline

Réponse de Timeline

Thank you again Stephen! Glad we can assist you with your collection, happy they have gone to a great home!

Noté 5 sur 5 étoiles

Wonderful gifts

Wonderful gifts, great quality, good service

16 janvier 2024
Logo de Timeline

Réponse de Timeline

Thank you for your great review!
I am glad we could be of service!

Noté 5 sur 5 étoiles

Superb quality

Superb quality, good communication and swift delivery

28 novembre 2023
Logo de Timeline

Réponse de Timeline

Thank you Chris!
Glad you are happy with your purchase!

Merry Christmas!

Noté 5 sur 5 étoiles

Knickknacks for History Nerds

Love the little history-based knickknacks they sell. Everything arrived quickly, even though I'm overseas, and I'm good condition.

14 juin 2023
Logo de Timeline

Réponse de Timeline

Hi Donald,

Glad you appreciate the items we sold you.

Who doesn't love a good knick-knack?

Noté 5 sur 5 étoiles

Fantastic models

Fantastic models, excellent service

7 juin 2023
Logo de Timeline

Réponse de Timeline

Hi Ray,

Glad to hear you enjoy the Crowns & Regalia miniatures!

Many Thanks,

Harry

Noté 5 sur 5 étoiles

It was so fast delivered and well…

It was so fast delivered and well packed! Great figures, great addition to my collection!
Thank you!

31 mai 2023
Logo de Timeline

Réponse de Timeline

Hi Mstsislau,
I am glad you are happy with the pewter figures you recieved! I hope they serve as knights well!

Many Thanks,

Harry

Noté 5 sur 5 étoiles

Missing chess piece

Brilliant customer service
Really tried hard ti find chess piece in archives and found it
Delighted

11 avril 2023
Logo de Timeline

Réponse de Timeline

Thank you, Jane! I am glad I was able to be of assistance in finding the crusades knight for you! We hope to be of service again in the future! - Harry

Noté 5 sur 5 étoiles

Communication was personal and quick

Very professional helping me find chess piece replacements to make my favorite set whole again.

28 janvier 2023
Logo de Timeline

Réponse de Timeline

Thank you, John! I am glad I was able to be of service in completing your Crusades chess set! I hope to be of service again in the future! - Harry

Noté 5 sur 5 étoiles

Timeline were extremely helpful

They were extremely helpful, responding very quickly and also provided the option to have the name on the box

2 février 2023
Logo de Timeline

Réponse de Timeline

Thank you for taking the time to leave us a review! We're thrilled to hear that our team was extremely helpful and that we were able to provide you with prompt responses to your inquiries. Thank you for choosing us, and we look forward to serving you again in the future! - Harry

Noté 5 sur 5 étoiles

Very efficient service and prompt…

Very efficient service and prompt delivery

25 avril 2023
Logo de Timeline

Réponse de Timeline

Thank you for taking the time to leave us a review! We're thrilled to hear that you found our service & delivery to be fast!
Here at Timeline Gifts we strive to provide our customers with the best possible experience, and it's great to know that we succeeded in meeting your expectations. We appreciate your business and look forward to serving you again in the future! - Harry

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus