Tiny Dreams Avis 1 384

TrustScore 2 sur 5

1,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Wonderful Company who went above and beyond with my recent purchase. The company quickly solved my problem after the package had been damaged in transit. The company did a wonderful job in sending... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Awful experience. They apparently sent my item but it was never received due to an issue with my address (never had issues with my address before). They apparently resent it, but a monthlate I've st... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This company sold me Easter eggs with animals in which arrived 2 weeks after Easter. There was no warning that these would not arrive on time despite the order being placed in plenty of time. They ref... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

they portray themselves as loving mums with young familes through "pop ups" on the internet. Selling toys that children will love. But in reality the toys are shoddy not uk certificated and mos... Voir plus

L'entreprise a répondu


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 99 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

I have bought several items from Tiny…

I have bought several items from Tiny Dreams. Mainly for myself. I love the jigsaw vases I have now made three, I have just got three gear cubes one for me and two for grandsons. They remind me of the Rubik cube which I struggled to do. I am struggling with this one but it is great enjoyment. I have not had to wait to long for them to arrive so I am really pleased with the service

18 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I bought the eggs with little stuffed…

I bought the eggs with little stuffed toys inside of them. They were absolutely adorable!! My grandchildren love them and I want some now to put in my car!! Postage wasnt too long . Very happy and would recommend.

4 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello Nici,

Thank you for your honest feedback. We are delighted that you are satisfied with your order and that you are sharing this with others.

Kind regards
Rey
Customer Support

Noté 1 sur 5 étoiles

I ordered from this company ensuring it…

I ordered from this company ensuring it was the uk based site. No sign of delivery.
Do not order from them!

18 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello Jane,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Noté 1 sur 5 étoiles

Absolutely rubbish

Absolutely rubbish, the toy I bought was cheap plastic, and the microphone would not work unless you had an old phone with a headphone socket! The box arrived damaged and opened. DO NOT BUY from here if I could give it a minus I would!

17 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello Marie,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Noté 1 sur 5 étoiles

Hand casting kit for families

Hand casting kit for families, friends, couples came from Austria and took weeks to arrive. The bucket provided is so small l cant fit my hand in. When l complained the product was not a described, there excuse was to save postage they send a smaller bucket and l have to use my own bucket. The materials that came with it, is not enough even for a small bucket. They are a joke. Dont buy anything from them.

9 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello Elaine,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Noté 1 sur 5 étoiles

Poor quality product extremely slow delivery, bad customer service and returns policy

This company sold me Easter eggs with animals in which arrived 2 weeks after Easter. There was no warning that these would not arrive on time despite the order being placed in plenty of time. They refused to pay the return postage. The product was cheap and had clearly been sent from China. They are disreputable and their returns policy breach the law. I will NEVER order from this company again. Their customer service and products are rubbish.

15 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Noté 1 sur 5 étoiles

Photo advertisement isn't what you get

The star is for a prompt response to my email of complaint. Don't be fooled by the photos on the website. They either look much larger than they are or you don't get everything you see ie I ordered a craft sponge pen set and it looked like it came with pic cards to colour but no they aren't included. The sponges looked bigger too. Not the first time this has happened so won't be buying again plus it took ages to get here so I am thinking it's probably from China and not the UK.

16 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Noté 1 sur 5 étoiles

What was delivered was nothing like what I ordered - complaints service was painful

I ordered a Montessori WOODEN toy, what I received was a bag of plastic nuts & bolts. When I complained to TinyDreams they would not refund the money. I complained again and they said I would have to pay to return the item to Austria. Alternatively they offered a 1/3 of the cost.
If I could have given No stars I would have! Do not buy from this company

16 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello Claire,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Noté 5 sur 5 étoiles

Wonderful Service

Wonderful
Company who went above and beyond with my recent purchase. The company quickly solved my problem after the package had been damaged in transit. The company did a wonderful job in sending another screen for my grandchildren to use
The company are outstanding with their follow up care. I would most heartily thank them for their rapid service.
Thank you so much, it has been a wonderful outcome.

16 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello David,

Thank you for your honest feedback. We are delighted that you are satisfied with your order and that you are sharing this with others.

Kind regards
Rey
Customer Support

Noté 1 sur 5 étoiles

If I could give this company zero stars…

If I could give this company zero stars I would its a total ripof orderd the engine with steam coming out with the little man driving i recieved it no little man when I messaged them they said it was only for show I could return it to Australia at my expense it would of cost me more to sending back than I paid for it false advertising so beware

10 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Noté 5 sur 5 étoiles

Great fun product

Great fun product which was enjoyed by children and adults alike. It arrived on time and in great condition. Good seller would and am going to use again

10 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello Hazel,

Thank you for your honest feedback. We are delighted that you are satisfied with your order and that you are sharing this with others.

Kind regards
Rey
Customer Support

Noté 1 sur 5 étoiles

Scammers, and not good ones

If I could give 0 stars, I would. I ordered from this site without checking reviews, and thinking it would be dispatched from the UK, and regret it. The product I ordered was eventually dispatched and by about 4 weeks later I contacted them to say it still hadn't arrived and it was marked as having insufficient delivery information by the courier. They tried to fob me off but I persisted and got them to resend it. They did this after multiple emails asking for individual delivery details again (as in, one request per email for details I'd provided when I placed my order), and lo and behold the second order didn't arrive either. It took an AWFUL lot of emails to squeeze a refund out of them and I had to threaten to leave a bad review, which they clearly deserve anyway. The item I ordered was a gift for my sister's baby when she arrived, and thankfully I'd given myself enough time for all this to play out, but only just. Save yourself the stress and just pay the extra few pounds to order from a reputable company.

6 février 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello Abby,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Noté 1 sur 5 étoiles

they portray themselves as loving mums…

they portray themselves as loving mums with young familes through "pop ups" on the internet.

Selling toys that children will love.
But in reality the toys are shoddy not uk certificated and mostly damaged on arrival .

14 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello Diane,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Noté 1 sur 5 étoiles

TOTAL SCAM

TOTAL SCAM - SPREAD THE WORD & AVOID AT ALL COSTS.

***AS WITH SO MANY OTHERS HERE - ITEMS NEVER ARRIVED***

24 mars 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Noté 5 sur 5 étoiles

Baby sock/shoes

Beautiful little baby socks will keep baby's feet nice and warm very cute I bought 3 pairs love them.

3 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello Mary,

Thank you for your honest feedback. We are delighted that you are satisfied with your order and that you are sharing this with others.

Kind regards
Rey
Customer Support

Noté 1 sur 5 étoiles

Awful experience

Awful experience. They apparently sent my item but it was never received due to an issue with my address (never had issues with my address before). They apparently resent it, but a monthlate I've still not received anything.

Ive asked for a refund which theyve apparently processes, but 10 days later its still not been received. Ive chased for and update and apparently they're going to process again... VERY DODGY COMPANY!

14 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello Lauren,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Noté 1 sur 5 étoiles

Stop giving me automated replies… reply…

Stop giving me automated replies… reply to my email instead

14 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Noté 1 sur 5 étoiles

Terrible

I wish I’d checked Trustpilot before ordering. The website looked convincing and appeared to be UK-based, but it was clearly misleading.
Instead of the birthday present I’d carefully chosen for my nephew, I received a bag of low-quality bits shipped from China accompanied by instructions in Chinese only. It was nothing like what was advertised.
I strongly advise against purchasing from this company. The whole experience has been extremely disappointing and feels very deceptive.
Appalling service.

14 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello Cristina,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Noté 1 sur 5 étoiles

Just DONT

Bought the hand casting - bought two. They arrived the size of a baked bean can - on the advertisement they’re big. Absolute joke and will be chasing full refund from PayPal.

11 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello Andrea,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

Noté 1 sur 5 étoiles

Avoid

Give. One star because not able to leave no star review. Terrible quality. Terrible late delivery. Terrible customer service. Avoid

14 avril 2026
Avis spontané
Logo de Tiny Dreams

Réponse : Tiny Dreams

Hello ,

Thank you for your honest feedback. We are very sorry that you had this experience and that the order did not meet your expectations. We do not want our customers to be disappointed. Please contact our customer service with your order number so that we can find a more suitable solution for you.

Kind regards
Rey
Customer Support

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