Customer service is slow and inadequate in performing action to solve problem and in response times to emails. Product ordered over 2 months ago. Still do not have order. They use a shipping compan... Voir plus
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I have never had such exceptional customer service. Sarah and Caroline went above and beyond. When my tracking said my user hadn’t arrived yet, they reached out and said that it had, when we weren’... Voir plus
Good quality sock shoes and my little loves it, she looks really comfortable in these and walk with confidence! Fast delivery to Singapore (Received order a week from order date). Owned by a very ded... Voir plus
Perfect shoes for a little boy who constantly rips off socks! They are so easy to put on and they stay on! So many people have asked what brand shoes he is wearing, can't recommend these shoes enough... Voir plus
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Very responsive team
Very responsive team! Our little one wants to wear them all the time!
The return policy is a scam
The return policy of incorrect sized shoe is terrible. I ordered shoes for my little one 3 months ago. I received confirmation for a wrong sized shoes, I informed them the next day, but they asked me to wait till I receive it and return them for refund or correct shoe size. I spent additional $27 for shipping and returned their product to their very dodgy return address in china. They don’t mention this address on their website, they only will mention this in their emails when you ask for return details.
I used Auspost with a tracking number, but the tracking stops as soon as the parcel lands in their local area. After that 2 months of follow up resulted in “we are looking into this” messages.
Finally they claim no responsibility of the whole fiasco and asking me to follow up with my local courtier.
Has any one successfully returned them anything?
The return process appears to be a scam and now I lost twice as much in this whole process.
Start walking !!!!
My wee grandson could not keep shoes on and he just slipped all the time learning to walk. When I seen these shoes I thought they were a great idea. Well. I was pleasantly surprised when I finally got them. Cute and soft and perfect for little ones learning to walk
Great!
My experience was great. The site was easy to navigate and the prices were great. I got 6 pairs when they was the "free sale". I did have to pay about 60 dollars in shipping which I thought was a bit much. However, I was very happy with my order. Everything arrived inside a month. So far only tried one pair as my daughter is only 9 months but they are good quality and very easy to put on.
Lastly, I was shocked to get a personal email from someone who works with the company to find out how i felt about the shoes. She was very personable. Thanks so much!
Amazing training shoes!
The fit perfectly and my baby walks so good in them! I love them and will recommend!
Healthy Baby shoes that Actually Stay On!
I bought these shoes for my grandson for two reasons: they looked like the fabulous shoes I used for my own babies back in the day and the company was having a HUGE sale!
We were not disappointed when the shoes arrived. They are easy to put on, comfy for baby, yet protective of tiny feet and best of all, don't fall off. Ernie was an super early crawler and walker so we were so happy to find something good for his feet, soft yet protective, flexible, and cozy. We also love the colors!
Perfect fit for my son
Perfect fit for my son! He loves it… is easy to put into his feet. Great choice and 100% recommended!
We love our shoes
We love our shoes! They were such a great deal and we are so happy we have different color options to pair with different outfits! My son is becoming a more confident walker! We will be ordering more soon!
Great product
Great product! My toddler is happy and comfortable when wearing them! Great quality! Definitely shop again!
It is the only shoes my daughter…
It is the only shoes my daughter absolutely loves! If she’s not barefoot she has these shoes!
They do not fit my sons feet in size 11.
So I wish they did bigger sizes because having to tell my daughter that she’s not able to wear them when she’s older. But I will absolutely love to place another order for her.
Love love love!
Love the shoes! I wanted something that would let his feet move the way they’re supposed to and I think these are perfect. My son is getting ready to walk and will probably take his first steps any day now and so I’m excited to put these to good use soon. So far all I have done is try them on his feet and he didn’t seem to hate them as much as some other things on his feet (LOL).
Also love that the founder reached out to me after my order to make sure everything was perfect!
Easy and Excellent
The shoes went on so easy, that was a plus on a wiggly fellow.
I intentionally bought them a little long, but he isn't walking yet ( also intentionally on his part, smh..), so I'm glad that they will last a good while. Very durable and well made.
He does place his feet flat as we walk him in hand, so it was evident they are non-slip.
We look forward to these great indoor shoes being well used over these next several months.
Thanks also for the mystery gift, lots of fun learning to come!
Do they come in adult size?? Asking for a friend! :)
Toddler approved
My daughter loves the look and feel of these shoes. The arrived within a reasonable amount of time, too. I highly recommend!
My kids love these shoes
My kids love these shoes! And it comforts my mamma heart knowing that it protects their development and independence!
Great quality/super cute
Beautiful product! Love the versatility of them. Can’t wait to have my baby girl walking around in these!
Expect 2+ months for shipping
If I could give zero stars I would. Ordered November 29th, it’s now February 3rd and still no shoes. When I reached out they said they would look into it. My tracking provided by them shows it’s still “with the local carrier”. After waiting 2 weeks for them to “check it out” they stated it was delivered but they would send a replacement. I asked for proof it was delivered and they ignored me and are now saying it may have been lost in transit. When I pushed even further they finally admitted it wasn’t delivered. They will not issue a refund and keep stating a new shipment is on the way. By the time I get the shoes, IF EVER, they won’t even fit my child anymore. Terrible company, terrible fake customer service. I’m a single mom and had spent the little money I had on what I thought was a good deal on shoes for my baby.
Update- the shoes did arrive
Tiny Exploring shoes are adorable
Tiny Exploring shoes are adorable. I can’t wait for my twins to learn how to walk in them. I ordered 6 pairs and their socks! What a great small business.
Such wonderful customer service from…
Such wonderful customer service from the beginning of the process. The quality of the shoes is exceptional and I’m so in love with the colours. I’ve made a few orders and have not been disappointed.
I feel like I’m missing items
I feel like I’m missing items , but my communication was good with good feedback time.
Very friendly and cute little shoes!
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