I purchased the "Iconic Kitchen" and when I opened it there were several pieces that were damaged. I contacted customer service and they responded the same day, on Sunday, with support and instructi... Voir plus
L'entreprise a répondu
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I purchased the "Iconic Kitchen" and when I opened it there were several pieces that were damaged. I contacted customer service and they responded the same day, on Sunday, with support and instructi... Voir plus
L'entreprise a répondu
We have a lot of Tiny Land products and when we purchased the outdoor mud kitchen we confused the anti mold treatment they apply to the word for actual mold. I contacted Tiny Land and a very nice repr... Voir plus
L'entreprise a répondu
Super cute design, but a few flaws. One of the windows was chipped—possibly right out of the box, since I couldn't find any broken pieces at home—and the paint wore off fast. The shape sorter opening... Voir plus
L'entreprise a répondu
I purchased the Blossom Kitchen from Amazon and it arrived with a cracked oven window. I contacted Tiny Land directly, Elaine was so caring and helpful. The customer service was top notch. She checked... Voir plus
L'entreprise a répondu
Tiny Land founded in 2014 with Neo and Cherie began to realize the meaning of the tiny land for each kid in their childhood. Tiny Land is aiming to share the passion for providing safe, high-quality home furnishings to the kids all over the world, and let the kids run on their imagination in their small territory.
1370 Omalley Way, 91786, Upland, Etats-Unis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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I contacted Ivonne at Tiny land about an issue my grandson had with Tiny land easel. I couldn’t believe how quickly she responded and took care of the problem. I appreciate it immensely. Nice company , nice people to deal with.
Thank you
The Kitchen is as amazing! My only complaint was that it took me five hours to build. Well worth it because my granddaughters loved it.
Ordered on 1/20, it’s almost a month and no update on shipping or when I’ll get the product. Won’t be ordering again
We had a great experience with Elaine at TinyLand! Although we weren’t able to get the product in Canada, Elaine was incredibly helpful, professional, and kind throughout the entire process. She took the time to answer all our questions and kept us informed every step of the way.
Even though it didn’t work out this time, the customer service was outstanding. We truly appreciate her effort and positive attitude. Thank you, Elaine, for making it such a pleasant experience!
Love the product, feels very safe in terms of construction and just lovely to look at. I have two issues. 1: your delivery box says 1-10 years old. No way even an 8year old can play on these safely. 2. The pictures in the advertizment show the structures WITHOUT anchors. I cannot put anchors in my floor, yet you have the structure inside a house with no anchors. They are necessary but not practical indoors.
Took a long time to receive. Felt like their website is confusing when they give you a confirmation delivery date. That did not happen and very poor communication.
The products are very cute and seem to be of high quality. Give them 2 months if this is a special gift.
My grandchildren love the blocks. They provide hours of fun, enjoyment and laughter!! Thank you for a great product.
It’s always great when things go well with an online order, but sometimes there is “user error.” When I chose the wrong aged Montessori box for my growing granddaughter, Tiny Land customer service was understanding, helpful, and communicated regularly with me to assist in the return. Ivonne was my contact person from the beginning to the full resolution.
I had an issue with an easel that I had ordered. One of the trays for the art supplies broke. The customer service I received was outstanding! They provided several options to fix it. They could send me an entire new easel, or they could just send the replacement part and offered me a $20 credit on my purchase. Their responses were quick and communication was very clear. I highly recommend this company. Their products are top notch and their customer service is excellent.
This toy kitchen is fantastic! It’s sturdy, engaging, and the adjustable height is a big plus for growing kids. One year old grandson already loves it-especially the sounds & lights, and ice maker. On top of that, the company’s customer support was excellent — very responsive and easy to work with. We’re extremely happy with this purchase

Réponse de Tiny Land
I have the kitchen that has the ice maker in the fridge, but lost the ice that came with it. I reached out to customer service and she responded right away with how I could order more. I can’t say enough about how wonderful the customer service is at this company. Not only were they quick to respond graciously, but they ended up giving me a huge discount on my order! My grandchildren LOVE playing with this kitchen, and I will not only recommend Tiny Land to friends, but I will be ordering from them again in the future!
It’s perfect! My littles LOVES it!!
Tiny Land has been great to work with. When my shipment got lost at the post office, I reached out and asked for assistance. Their response time was within 24hrs, I actually think it was less. They researched the issue quickly and resolved it within 2days by sending a replacement… this time through FedEx. I received it 2days later, opened it immediately because I was super excited. While my daughter was napping, I washed it and reassembled it using the awesome instructions they provided to do so. The quality is fantastic. It’s very sturdy. When she woke up, I gave it to her and she was so excited about it. She has lounged on it like she’s a queen and we should all serve her… it’s so adorable! I will be back to order again when needed.
I accidentally shipped my order to an old address out of state. I emailed customer service after I realized my mistake and they were able to update the shipping address for me right away to ensure a seamless delivery. I’m so grateful for their quick response time, so the gift arrives in time for my daughter’s 3rd birthday!
I contacted customer service after discovering that the hood unit on my son’s play kitchen, which includes the light and fan, was broken when we opened it on Christmas. They responded very quickly, asked for the necessary information, and had a replacement part shipped within 24 hours. Beyond the fast resolution, the team was genuinely kind and sincere throughout the process. Excellent customer service from Tiny Land and Jea.
Really nice train set.
My kid loves playing with the train and the pieces are good quality. We were missing one wooden track. I contacted the company and they mailed me the missing piece without any charge. It is a great buy and keeps my little one busy!” 🚂😊
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