Titan's Kitchen Avis 

148
•
TrustScore 4 sur 5

4,1

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Noté 4 sur 5 étoiles

We have enjoyed cooking with the titanium pan, but it really isn't a non-stick pan as you advertised, and is the main reason we bought it. It does stick. But it does seem easy to clean when it's bee... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Titanium product is the new way forward for cooking No more toxins breaking away from continually used teflon coated utensils, also Titanium is lighter and 3x times stronger than steel. Product will... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quality cookware that never needs to be replaced i cannot see the downside especially since there always putting on sales. Will be kitting out my whole kitchen in the near future.

L'entreprise a répondu

Noté 1 sur 5 étoiles

just get the hammer wok today. food stick and disappointed spending $189 for a pan stick like hell One more thing i want to add is the packaging was very poor the outside circumference metal ring was... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

Titan's Kitchen creates premium titanium kitchenware for people who care about what they cook with every day. We built the brand around a simple idea: the products in your kitchen should feel safe, durable, and worth using for years. Our assortment mainly consists of titanium pans, pots, utensils, and cutting boards. Our focus is on high-quality titanium cookware designed for customers who want a cleaner, more intentional cooking experience. We believe great cookware should combine performance, longevity, and peace of mind — without relying on short-term trends or disposable quality. We believe the your cookware should be as healthy, durable, and dependable as the meals you make for your family.


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4,1

Bien

TrustScore 4 sur 5

148 avis

5 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,1

Tous les avis

(148)

147 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Single Mom tight budget game-changer!

As a single Mom on a very tight budget, I started with replacing old cutting boards with titanium loving email discounts, easy ordering and fast free shipping! The boards continue to clean up super well & has opened storage space in my small kitchen. Game-changer as Titan's Kitchen has lessened worry of residual bacterial contamination. Now replacing utensils and pots for more great pricing and it's with confident joy I'm dishing out healthier meals guaranteed free of harmful substances!
The lifetime guarantee truly allows more budget room for confident healthier food choice. Best of all from the beginning through end of my day is guaranteed positive investment for peace of mind serving my kids the best!

10 septembre 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Dee,

Thank you so much for sharing this with us! It means a lot to hear that you’ve been gradually replacing items in your kitchen with Titan’s Kitchen, especially when making every purchase count is important. We’re delighted that you’ve been enjoying your cutting boards and are now adding more pieces to your kitchen.

Thank you for trusting us to be part of the meals you prepare for your family. If you ever have any questions or need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Noté 5 sur 5 étoiles

Much healthier way to prepare my family’s meals

Learning about the healthier way to cook for my family is wonderful! The products are exceptional quality and performance outstanding!!

2 septembre 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Jenny,

Thank you so much for the wonderful review! We’re happy to hear you’re enjoying both the quality and performance of your Titan’s Kitchen cookware, and wish you many healthy meals for you and your family.

If you ever have any questions or need any help, our team is always happy to assist.

Warm regards,
Titan’s Kitchen Team

Noté 5 sur 5 étoiles

Informative and easy process

Informative and easy process. Choosing Titanium because we’re fed up with buying frying pans!

5 septembre 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Jessica,

Thank you so much for choosing Titan’s Kitchen! We’re glad you found the process informative and easy, and we hope your new titanium cookware will be something you enjoy using for many years to come.

If you ever have any questions or need any help, our team is always happy to assist.

Warm regards,
Titan’s Kitchen Team

Noté 4 sur 5 étoiles

Good pan generally

The frying pan I bought is great quality, works very well in my induction hub and is extremely easy to clean. I just wish the handle was removable as I can't put it under the grill to brown dishes.

1 septembre 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi there,

Thank you for sharing your feedback! We’re delighted to hear you’re enjoying the quality of the pan, that it works so well on your induction hob, and that you’re finding it easy to clean.

We also really appreciate your feedback regarding the handle and will keep it in mind as we continue improving our products. If you ever have any questions or need any help, our team is always happy to assist.

P.S. If needed the handle could be screwed off, but we understand this may not be practical with our current design.

Warm regards,
Titan’s Kitchen Team

Noté 4 sur 5 étoiles

Pretty pan

Pretty pan, heats up fast. Unfortunately the screws at the handle keep coming loose, hate that I have to tighten them every time. Noticed when cleaning that I had to rescrub again because of food residue. I've used avocado oil to season the pan, but food still sticks. This pan drives me crazy!

2 septembre 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Mark,

Thank you for the feedback. We’re glad you like the look of the pan and how quickly it heats, but the handle screws should not require tightening every time, so please reach out to us at support@titanskitchen.com and our team will be happy to help with that.

Regarding sticking, seasoning is only part of the process — proper preheating and temperature control usually make the biggest difference. Once the pan is properly preheated, adding a small amount of oil or butter before the food can produce much better results.

If you’d like, our support team can also send you some additional cooking instructions to help you get the best results from your pan.

Warm regards,
Titan’s Kitchen Team

Noté 5 sur 5 étoiles

I love these pans

I love these pans, this is my second pan. Once I learned the "secret", everything has been beautifully non-stck, and no black flakes in my food anymore! PS: read the instructions for use to find the "secret"!

31 août 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Linda,

We love hearing this — and we love that you’ve discovered the “secret”! 😊 It’s wonderful to hear you’re enjoying beautifully non-stick results and have already come back for a second pan.

For anyone reading, the secret is simple: properly preheat the pan before adding your food, and maintain medium heat.

Thank you for sharing your experience, Linda. If you ever have any questions or need any help, our team is always happy to assist.

Warm regards,
Titan’s Kitchen Team

Noté 1 sur 5 étoiles

i'M NOT SURE THIS COMPANY WOULD WANT TO…

i'M NOT SURE THIS COMPANY WOULD WANT TO IMPROVE. THEY USE PHONE NUMBERS THAT AREN'T THEIRS. THEY ACT LIKE THEIR COMPANY IS IN NEW MEXICO. IF YOU HAVE TO RETURN ANYTHING, THEY REQUIRE YOU TO PAY FOR THE RETURN AND IT IS IN EUROPE. THEY ALSO, REFUSE TO RECEIVE THE PRODUCT AT THAT ADDRESS SO PAYPAL WON'T ISSUE THE CREDIT. YOU ARE SCREWED BY THESE CROOKS. THEY ALSO SAY THE PANS ARE NON-STICK BUT EVERYTHING STICKS LIKE CRAZY. HORRIBLE COMPANY AND TERRIBLE PRODUCTS. I'D GIVE THEM A 0 AS A RATING BUT TRUSTPILOT DOESN'T HAVE A ZERO.

31 août 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Greg,

We’re sorry to see that you remain dissatisfied, but we would like to clarify several points raised in your review for those who may see it.

Titan’s Kitchen is a legitimately registered business in New Mexico. The suggestion that we simply “act like” our company is registered there is therefore incorrect.

Regarding returns, customers are able to return eligible products for a full refund in accordance with our published return policy. Return shipping is the customer’s responsibility, and our support team provides the appropriate return instructions and address. We do not refuse returned parcels to prevent customers from receiving refunds.

Regarding sticking, our pans do not rely on a traditional synthetic non-stick coating, but following the simple instructions you will have non-stick performance (as many reviews point out). Proper preheating and following the cooking instructions provided generally makes a significant difference, and our team is always happy to provide additional guidance.

Greg, we understand that you remain unhappy with your experience. If there is still an outstanding issue we can assist with, please reach out to support@titanskitchen.com and our team will be happy to help.

Warm regards,
Titan’s Kitchen Team

Noté 2 sur 5 étoiles

The 12 inch pan is more like a 10 inch…

I ordered on Aug 15 and it arrived on the 22 so not bad compared to other reviews.

However, the 12 inch pan is more like a 10 inch wok. Currently working with customer service but it's the largest pan they offer and only provides 10 inches of cooking surface. Not able to replace my hexclad with actually 12 inches of cooking surface. I've taken pictures but can't figure out how to attach. I'll update when I get to the bottom with customer service. So far they only confirmed I received the 12 inch pan and they didn't have a larger one.

I was able to season and cook some eggs on the 30th successfully but only big enough for 2 people at a time vs the 4 advertised for the 12 inch. If I had wanted a 10 inch I'd be happy but I can only imagine the 10 has an 8 inch cooking surface.

After 18 emails with customer service and them really wanting me to take a 20% refund I finally got the return address. "Please find the return address below:
Wu Xi
Building 4, 4th Floor, 58 Baiye Road
Dongguan, Guangdong
523000
China" a quick Google search of that address prompts you to report the fraud to your credit card. We'll see how that goes. I'm giving it two stars so it stands out more from the 1 star and helps more people find it. Would not recommend this company. Update on September 18th 2026

26 août 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Alex,

Thank you for sharing your experience and for giving the pan a proper try. We’re glad to hear it arrived promptly and that you were able to season it and successfully cook with it.

We understand your concern regarding the size. Our pan sizes are measured across the full diameter at the top of the pan, which is the standard way frying pan dimensions are specified. Because the sides slope inward toward the base, the flat cooking surface will naturally be smaller than the listed overall diameter.

We appreciate your feedback and understand how the distinction could have been clearer when making your purchase. Our customer service team is already in contact with you and will be happy to continue assisting with any questions or concerns. If you need anything further, please don’t hesitate to reach out.

PS. If you are looking for a bigger size, perhaps our wok pan could be of interest.

Warm regards,
Titan’s Kitchen Team

Noté 4 sur 5 étoiles

Arrival and first cook

Well it took quite a while to receive the pans so I was pretty excited to try them out. They arrived is good condition with a beautiful coating of titanium as expected. I seasoned as directed, then for my first cook I made a couple of fried eggs. Used a little butter and pan heated up faster than I expected, eggs stuck just a bit but probably just needs a little more use and seasoning. Next cook was grilled cheese which came out amazing.

26 août 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Mike,

Thank you for sharing your first experience! We’re glad the pans arrived in good condition and that the grilled cheese turned out so well. For eggs, proper preheating and temperature control can make a big difference, so it sounds like you’re already on the right track.

We hope you enjoy many more meals with your new pans, and if you ever need any help or cooking tips, please don’t hesitate to reach out to us.

Warm regards,
Titan’s Kitchen Team

Noté 5 sur 5 étoiles

Top quality pans

Top quality pans. Love the way they work. Great to cook with and easy to clean.

28 août 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Graham,

Thank you so much for the wonderful feedback! We’re delighted to hear you’re enjoying the pans and finding them both great to cook with and easy to clean.

We really appreciate your support, and if you ever have any questions or need any help, our team is always happy to assist.

Warm regards,
Titan’s Kitchen Team

Noté 1 sur 5 étoiles

food stick

just get the hammer wok today. food stick and disappointed spending $189 for a pan stick like hell
One more thing i want to add is the packaging was very poor the outside circumference metal ring was dent during the shipment and package collapse. But i can live with the damaged cover

17 août 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Patrick,

We’re sorry to hear your first experience with the wok was disappointing. Did you have a chance to follow the instructions in the manual before using it? With titanium cookware, proper preheating usually makes all the difference in preventing food from sticking.

If you’d like, please reach out to us at support@titanskitchen.com and our team will be happy to provide some additional cooking instructions and help you get the best results from your wok.

Best regards,
Titan’s Kitchen Team

Noté 5 sur 5 étoiles

My daughter is a pain in the neck…

My daughter is a pain in the neck germafobe about coatings on fry pans , so when i showed her all the reviews with all the other coatings , she simply said it'll be great for her 2 young kids , so wella , hear we are , thanks heaps . Cheers Roy

19 août 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Rocco,

Thanks so much for sharing this — your review gave us a smile! 😊 We’re delighted your daughter liked what she saw and that you chose Titan’s Kitchen for her and her family.

We hope she and the kids enjoy the pans for many meals to come. And if either of you ever have any questions or need any help, our team is always happy to assist.

Warm regards,
Titan’s Kitchen Team

Noté 5 sur 5 étoiles

Learning a lot about products since…

Learning a lot about products since being diagnosed with breast cancer.

17 août 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Jan,

Thank you for choosing Titan’s Kitchen and for sharing this with us. We truly appreciate you putting your trust in us, especially at a time when you’re being so thoughtful about the products you bring into your home.

We’ve added a little complimentary gift to your order from us — we hope it brings a small smile when your package arrives. ❤️

Wishing you all the very best, and if you ever have any questions or need any help with your order, please don’t hesitate to reach out.

Warm regards,
Titan’s Kitchen Team

Noté 5 sur 5 étoiles

I chose titan over many products I've…

I chose titan over many products I've been viewing . I just don't want eggs sticking to the pan . With life time guarantee I'm hoping I've finally found the best pan for the job . 🙂

18 août 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Narelle,

Thank you for choosing Titan’s Kitchen! We’re so glad you found us after comparing so many options. We hope you love cooking with your new pan and that it becomes a favorite in your kitchen. 😊

If you ever need any help or have any questions, please don’t hesitate to reach out — we’re always happy to help!

Warm regards,
Titan’s Kitchen Team

Noté 5 sur 5 étoiles

It looks amazing and just what I have…

It looks amazing and just what I have been looking for. Can’t wait to use this pan

17 août 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Sandra,

Thank you so much! We’re delighted to hear that your new pan is exactly what you’ve been looking for. We hope you love cooking with it and enjoy it for many years to come!

If you ever need any help or have any questions, please don’t hesitate to reach out — we’re always happy to help!

Warm regards,
Titan’s Kitchen Team

Noté 1 sur 5 étoiles

Titan's Kitchen is a SCAM COMPANY

Titan's Kitchen operates a SCAM COMPANY with absolutely no regard for customer satisfaction! I do not say this lightly but have written them multiple emails with few replies.

They ONLY work by email and did not respond to my complaint which was that the two boxes that arrived were dented and crushed inside the shipping bag. When opened, the top-flap of the larger box was stuffed INSIDE the box! That top-flap has a little white handle but the entire flap was INSIDE the box! It looked like it was a bad return to a Costco warehouse and could hardly be given as a special gift the way I had intended.

The company is totally defensive saying that they "package things with great care", but honestly, how can you courier two heavy frying pans in a PLASTIC BAG and call that care? Care is when you double-box a heavy item to ensure it travels well. Instead, Titan's Kitchen blamed the courier. (but hey, the courier did not put the box flap inside the box!) If a company like Kitchen Aid can safely deliver their heavy mixers, surely Titan's Kitchen can double-box their pans.

With flowery language their email said they were sorry and they understood why I was upset. Then they suggested I keep the product and accept a 10% refund! Really? Absolutely NO integrity!

They do not have a phone line dedicated to customer service so nothing happens quickly. This is clearly by design. They have an auto-response to emails saying they will reply within 24 hours. The truth is that they only responded to some of my emails emails and again, they skirt around taking any responsibility. They truly operate like a scam online company that just wants to get your money. If their product actually is any good, where is their pride in packaging it well and ensuring customer satisfaction?

I want to return these two frying pans which are themselves in perfect condition despite the poor packaging. I have taken photos of them because I am actually fearful that Titan's Kitchen will make up another excuse for why they can't refund me the full amount.
I am reporting them to the Better Business Bureau and have been writing honest public reviews about how incredibly terrible my experience has been.

Since placing my order, I have had nothing but grief. The gift that I was so excited to give has brought nothing but heartache.

This is not an upstanding company AT ALL! To do right by me, they should be offering me a free return and a full refund. Will they do this or will they just blame the courier and hide behind their return policy? A forthright company would do exactly this. I will be posting again because their quickest replies are on this public forum.

Shameful, shameful business practice.

17 août 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Heidi,

We’re sorry to see another review from you and that you remain unhappy with your experience.

We do want to clarify a few points for anyone reading. Our customer support team has been in communication with you regarding your concerns, and we have not refused to assist you. As you have confirmed, the cookware itself arrived in perfect condition; your concern relates to the condition of the product packaging following transit.

The partial refund offered by our team was simply an optional solution that would allow you to keep the undamaged cookware while receiving compensation for the damaged packaging. It was not intended to replace or remove your option to return the order.

To be completely clear, **if you would still prefer to return the cookware, you are welcome to do so for a full refund in accordance with our return policy.** Our customer service team can provide you with the necessary return details.

We understand that the condition of the packaging was especially disappointing as the cookware was intended as a gift, and we’re sorry that this affected the experience you had hoped for.

Our support is handled primarily by email so that each case and its details can be properly documented, and we aim to respond within 24 hours. We remain available to help you resolve this, whether you choose to keep the cookware or proceed with the return.

Please continue the existing email conversation with our customer service team, and if you ever need any further help, please don’t hesitate to reach out.

Warm regards,
Titan’s Kitchen Team

Noté 5 sur 5 étoiles

My chemical free cookware.

The fact that I can get titanium pots to go with the titanium fry pan I have. I've always cooked with cast iron but I'm 80 and my large pan is getting very heavy for me. Since using my titanium pan I'm excited about the Titan pots I just ordered. I don't have to be so careful of the utensils I use either. I've read the info and reviews and really liked what they had to say. I garden and can my veggies for the winter months. Now I don't have to worry about chemicals leaching into my foods. I'm pretty healthy and working to stay that way. Thanks for your help.

16 août 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Bonnie,

Thank you so much for taking the time to share this with us! We’re delighted to hear you’ve been enjoying your titanium pan and have now decided to add the Titan pots to your kitchen as well. We hope they make preparing all those home-grown vegetables even more enjoyable!

We truly appreciate your trust and support. If you ever have any questions or need any help with your cookware, please don’t hesitate to reach out — we’re always happy to help!

Warm regards,
Titan’s Kitchen Team

Noté 4 sur 5 étoiles

Looks good….

Looks and feels pretty good, but early days. Am still following the instructions for seasoning the pan.

11 août 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi there,

Thank you for sharing your experience! We’re glad to hear you’re happy with the look and feel of your pan so far. Following the seasoning and care instructions will help you get the best performance from it, and we hope you enjoy cooking with it for many years to come!

If you ever need any help or have any questions, please don’t hesitate to reach out — we’re always happy to help!

Warm regards,
Titan’s Kitchen Team

Noté 5 sur 5 étoiles

Exciting cookware non toxin healthy safe

Exciting to use this new renovated revolutionary cooking pan without the toxins of my previous pan. I love to cook. I love to experiment with dishes and this gives me another great avenue to try. I’m so excited it couldn’t have happened to me at a better time in my life. Thanks for this opportunity.

13 août 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Ginger,

Thank you so much for your wonderful review! We love hearing your excitement, especially from someone who enjoys cooking and experimenting with new dishes. We hope your new pan becomes a favorite in your kitchen and that you enjoy many delicious meals with it!

If you ever need any help, please don’t hesitate to reach out — we’re always happy to help!

Warm regards,
Titan’s Kitchen Team

Noté 5 sur 5 étoiles

At my age I have experienced a lot of…

At my age I have experienced a lot of different cookware items and now want quality and a good product.

12 août 2026
Avis spontané
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Réponse de Titan's Kitchen

Hi Don,

Thank you for your thoughtful review! We really appreciate your trust and are honored you chose Titan's Kitchen after so many years of experience with different cookware. We hope your new pan serves you well for many years to come. Enjoy!

Warm regards,
Titan's Kitchen Team

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