Tuckernuck Avis 

269
TrustScore 3 sur 5

3,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I ordered the Sleeveless Callahan Shirt Dress in Blue Stripe. Small was the indicated size and consistent with other items from Tuckernuck. However, it was too small in the chest. I am not large bus... Voir plus

Noté 5 sur 5 étoiles

This dress is even better looking in person…the color combination is gorgeous. The weight of the fabric is going to be perfect for the cool months here in Augusta, Ga.; it is a lovely twill. Lookin... Voir plus

Noté 1 sur 5 étoiles

I was excited to make my first dress purchase at Tuckernuck! The dress was meant for a boy baby shower garden party theme I’m attending. I verified my measurements with the size chart and ordered the... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Unusual fit. I normally a small (wear 4-6) but this is snug through the shoulders yet quite voluminous around the rib cage and on down. Challenging to take up due to the pockets at the waist and no... Voir plus

À propos de l'entreprise


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3,1

Moyen

TrustScore 3 sur 5

269 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 73 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,1

Tous les avis

(269)

233 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My favourite brand

I live in Jersey UK and towards the end of 2025 I found a dress from Tuckernuck on Ebay. Since then I have been a fan and check on new styles regularly and treat myself. Dresses are always unique and fabulous and I haven't received a dress I haven't liked. Only 2 items returned as the styles did not suit me at all.

23 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

This dress is very poorly made and from…

This dress is very poorly made and from China, I expected much better quality for something that cost $300! I’ll be sending it back.

31 mars 2026
Avis spontané
Logo de Tuckernuck

Réponse de Tuckernuck

Hi Beverly, Thank you for reaching out with this feedback. We are so sorry to hear this item arrived differently than expected. Kindly note all of our custom Tuckernuck products are designed exclusively by our founders in Washington, D.C. and New York City. Those products are then manufactured in a safe and fair working environment.

Please reach out to our Customer Experience team (customerservice@tnuck.com) directly for assistance on generating a return. We look forward to hearing from you!

Noté 2 sur 5 étoiles

Why does it take so long for product to…

Why does it take so long for product to be packaged and picked up by carrier? I bought this product and waited way too long to receive it. The earrings were gorgeous so I decided to order another pair for a gift and once again days go by and it still hasn’t been picked up by carrier. “It’s been packaged” is all I hear. Really? How long does it take to package a pair of earrings? Unacceptable!

30 mars 2026
Avis spontané
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Réponse de Tuckernuck

Hi Erin, Thank you for reaching out! We are so sorry your standard order is taking longer than expected. Please note, our warehouse does not ship on the weekends. We look forward to offering this service soon! In the meantime, all orders placed after 2PM EST ship the following business day. We appreciate your patience and understanding. Please feel free to reach out to our Customer Experience team (customerservice@tnuck.com) directly for any additional questions. They are always here to help!

Noté 3 sur 5 étoiles

Stripes Misaligned

Striped review: given the price, I expect the stripes to perfectly align on the seams and not be mismatched. The construction is a bit sloppy and not the most professional. Besides that, great t-shirt.

28 mars 2026
Avis spontané
Logo de Tuckernuck

Réponse de Tuckernuck

Hi Maddie! Thanks for your feedback—we’re glad you like the t-shirt, but we’re sorry to hear about the stripe alignment. That’s not our usual standard and may be a one-off.

Please reach out to our Customer Experience team (customerservice@tnuck.com) with a photo so we can review next steps—we’d be happy to send a replacement. Looking forward to hearing from you!

Noté 3 sur 5 étoiles

Blue not green

Tuckernut is great. The Lizzie Fortunato necklace is blue though, not green.

27 mars 2026
Avis spontané
Logo de Tuckernuck

Réponse de Tuckernuck

Hi Tina! We apologize for any confusion. Please reach out to our Customer Experience team for the next steps—they’ll be happy to assist you with a replacement or refund. We truly appreciate you bringing this to our attention and look forward to resolving this for you.

Noté 2 sur 5 étoiles

Not what is pictured

I was so excited to get these earrings. As pictured they are green with white, but when I received them, they’re actually green and blue. Not at all what was pictured or what I wanted.. disappointed. They will go back.

27 mars 2026
Avis spontané
Logo de Tuckernuck

Réponse de Tuckernuck

Hi Susan, Thank you so much for letting us know about this. We are so sorry the confusion! Please know this appears to be a one-off situation and our team would be more than happy to look into this for you. We ask that you reach out to our Customer Experience team directly for next steps. They are available by phone (888-501-8101), email (customerservice@tnuck.com), SMS, and online chat. We apologize for the inconvenience and look forward to making things right!

Noté 1 sur 5 étoiles

Your delivery service changed my address

I noticed that your delivery service, Veho, had an incorrect delivery address for me. They said their system must have transposed it. Because the package is out for delivery, they said they cannot change the address. Now it is unlikely my package will arrive today. I need it today and I have been billed for it already. Very disappointing. Unacceptable, really.

27 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

Clothes were hit or miss; Refund process TERRIBLE

Clothes were hit or miss. I kept a few items that were okay, but not great. Returning is terrible! It took 3 weeks to get a refund and one item I returned was not included in the refund. Customer Service is non-existent. Texting, calling, chatting, emailing...no answer.

26 mars 2026
Avis spontané
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Réponse de Tuckernuck

Hi Cara, Thank you for bringing this to our attention. We are so sorry to hear about your negative experience and can assure you this is not the level of service we strive to provide. Our Customer Experience team is available by phone, email, SMS, and online chat 7 days a week. We would love to help rectify your refund and take a deeper dive into what may have happened. Please give us a call at 888-501-8101 or send us an email at customerservice@tnuck.com. We are so sorry again and look forward to making things right!

Noté 2 sur 5 étoiles

I appreciate customer service informing…

I appreciate customer service informing me this had been delivered. There was a mix up in delivery and tracking stated needed to be pickup at my local post office, but was delivered to my home address.

I tried the jacket on and I'm disappointed in the structure of the jacket. Very boxy and not at all taylored. I am returning it. It is not flattering. The double breasted buttons are beautiful but with the straight boxed style it is just not flattering unless your a size 0 or 2.

24 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

Great delivery time. Too long!

Great delivery time. Nice, heavy weight denim skirt. However, it was too, too long! I am 5'6" and it touched the floor. Because of the hem design, I would not hem this myself. The last dress I had hemmed cost $60.00. I was unwilling to add this to the cost of this skirt.

21 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

Difficult to return item

The website and confirmation email I received when my order arrived, had no place on the site with info on how to return the item. However, after emailing them, they kindly sent me what I needed to make my return. I appreciated their quick and polite response.
As someone who orders many items online, I would recommend they include that info on their site to make it more convenient for their customers.
I want to include that the only reason for the return was the sizing. The dress is lovely and so well made. I have ordered from them before and love their clothing line. Highly recommend them and will order from Tuckernuck again!

19 mars 2026
Avis spontané
Logo de Tuckernuck

Réponse de Tuckernuck

Hi Lisa! We are so sorry to hear you are having trouble returning your recent order. Please click the following link that will take you directly to our returns portal: https://returnsportal.tnuck.com/.

We offer returns through UPS and Happy Returns. If you have any additional questions, please reach out to our Customer Experience team directly and they would be happy to set up a return on your behalf. We can be reached at 888-501-8101.

Noté 2 sur 5 étoiles

Frayed edges all over the dress.

This is my first time buying from Tuckernuck. I was very excited about this dress, but when I opened the package and took it out, I saw frayed edges at the neckline, sleeves, buttonholes and bottom. There were loose threads all over the dress. I don't mind paying for a quality dress, but I do mind when it looks cheap. I'm going to return it. Also, I wanted to speak to a real person when I was considering what size to buy, but that was not a thing and I had to text. I probably won't buy from here again.

20 mars 2026
Avis spontané
Logo de Tuckernuck

Réponse de Tuckernuck

Hi Ellen, We’re so sorry to hear about your experience—this is certainly not the standard of quality we hold ourselves to, and it sounds like you may have received a defective item. We completely understand your disappointment, especially when you were so excited about your first purchase.

We’d truly appreciate the opportunity to make this right. Please reach out to our Customer Experience team directly so we can take the next steps with you. Our team is available by phone Monday–Friday from 9:30 AM–12 PM EST at 888-501-8101, and we’re here to help!

Thank you for bringing this to our attention—we hope to turn this experience around for you.

Noté 5 sur 5 étoiles

I love this dress

I love this dress. The knitting on it is exquisite and I was afraid that the white trim wouldn’t be flimsy, but it’s not. It’s a very classy. I am going to three weddings this summer and it will be my go to for every wedding. I’m short and chubby so I have cute pair of low heels that will pull it together perfectly.

18 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Don’t waste your money

For how much these sandals cost, they look and feel very cheap. I just received mine today and was disappointed when I tried them on. The quality is poor and I doubt they would last longer than a few months. The color looks different in person than it does online. The soles are flimsy and they are overly shiny so they look like cheap plastic. I am trying to return them but the link QR code doesn’t work. I’ll keep trying but now I feel ripped off and am considering never buying from this brand again.

19 mars 2026
Avis spontané
Logo de Tuckernuck

Réponse de Tuckernuck

Hi Denna, Thank you for sharing this feedback. We are so sorry to hear your sandals did not arrive as hoped. Please feel free to reach out to our Customer Experience team directly at customerservice@tnuck.com for additional assistance generating a return QR code. We apologize for any inconveniences this order has caused and look forward to hearing from you!

Noté 4 sur 5 étoiles

Gorgeous shell dress

It’s a gorgeous dress and it looks amazing for resort wear, however, it runs small and I could not get it zipped all the way. I am usually a 12-14 size and ordered the exlarge, but it fits more like a US size 10. That’s the only reason I’m giving it a 4 star review. If you’re a smaller size, it is fabulous!

19 mars 2026
Avis spontané

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