Toftuk Avis 3

After meeting the lovely ladies from toft I placed an order.bit arrived today, it's beautifully packaged with tissue paper and sturdy box, inside my yarn all wrapped in tissue to keep it clean little postcards and 10%off . I have purchased the book and am in the process of making a gargoyle. Although it's very expensive the patterns are very well explained and come out perfect. I'm very happy and will definitely buy again.

I bought a kit for Myra The Bichon when I was at Crufts. I had reason to visit Toft’s website and thought I had been overcharged for the kit, so I contacted their customer service. It was explained to me that I had misunderstood the price shown on the website, which I had. I apologised to the team and I received a lovely email back from them.

The quality of the items in the kit are very good, and I would not hesitate to buy from Toft again.

when i first found toft they was incredible really interactive and outgoing in trying to support the home crafter, i missed out on so much in the past, from dyeclub competitions and collectable items.
I then found the Toft Addicts, and boy was that a mistake, items that are free being sold for an extortionate amount, they refuse to listen to any negative or neutral feedback about toft and their business. but thats not why i am writing this;
I first met Kerry at the book signing, went well nice to meet her;
then Advent happened.
£100 for 150g of Wool, stitch markers that two was the same, tree decorations that have no part of the Advent CAL, then it happened; Cotton from China, from their unethical and questionable human rights Toft go and use cotton from an unknown and untrusted company AliExpress to deliver their Chinese cotton for their "Super premium and Luxury British company" when i asked if they thought this was the right thing to be doing as we paid so very much for this advent, to get such questionable material, the flame test it burnt twice as face as comparable trusted industry leading brands, it also was barely double Mercerised for an embroidery thread. I also returned this cotton as i do not want anything to do with Chinese cotton (Knowingly, if they had removed the brands original label, I would not have tracked them down!)
then she proceeded to contact me and to tell me in "polite" wording to shut up and stop complaining.
and since then i have no been able to see anything outside of their website.
Isn't it very weird we can not find any review on the company? who else has had a dire experience with their ethics?
What really goes into your wool
Why do you charge £6 for 25grams when all we know is it's British, is it though?
Rowan, West Yorkshire Spinners, Baa Ram Ewe, and many others detail all this information even how they pride them self's on high welfare and none Museling practices.
your patterns are written well, but the user submitted ones do not even say who was designed by on the pattern and you claim all rights. I've read the small print on the Subscription and no where does it say we relinquish all rights to submitted patterns.
No company will progress without criticism if you can not take it do not leave it to your cult following to defend you and throw abuse at everyone else for you.