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À propos de l'entreprise

  1. Entreprise d'électronique

Écrit par l'entreprise

Established in San Diego in 2016, we are the creator of the patent TOKK™ Smart Wearable Assistant. Along with creating other innovative products, our passion is your experience. We believe that businesses don’t make great products, people do! We love to help customers, any issues, challenges, or comments call us! we will always answer the phone.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

19 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Everything great except UPS

I ordered on Sunday and next Tuesday I got my products from USA to Italy. There was something to correct in the address and after getting the order confirmation I wrote to the support to ask the correction. Everything was done fast and the staff answered with kindness. I supposed to get the parcel on Friday, but it was holiday, so UPS planned to bring it on Monday. They changed the hour 4 times and then they returned the parcel to the deposit without a reason. I tried to call the support, no answer at all. The day after the parcel was just registered the parcel waiting in the deposit, planning anyway the delivery the same day. The changed hour twice, but finally arrived. I also reported the situation to Pred. I tried immediately products and they work perfectly. About Pred I can tell you: buy from them. I am completely satisfied with technology and functions. Just for 5 stars review, they should consider to change partner. UPS didn’t work well.

11 août 2025
Noté 5 sur 5 étoiles

PL 7001 Dual Function Fingerprint Lock

I purchased the PL 7001 Dual Function Lock and it was malfunctioning. After getting more and more frustrated, I finally emailed Pred Technologies service for help. Within 30 minutes, Ally called me and walked me through a hard reset that she somehow pulled from her memory from years ago. Everything works great and the lock is fantastic. Great Customer Service! You now have a customer for life.

7 août 2025
Avis spontané
Noté 5 sur 5 étoiles

My locks were non-functional

My locks were non-functional. I needed to purchase new ones (two) and these work great. My only issue is that the first set I bought only lasted one year. They should be more robust. Let's see how these do.

3 juillet 2025
Noté 5 sur 5 étoiles

Great customer service

Great customer service! Ally was super helpful when my first lock that I've had for a couple of years started malfunctioning. She gave me 50% off a new lock, and then when I was having problems programming it, I called again, and she spent a lot of time on the phone & texting with me until I got it right!

22 mars 2025
Noté 5 sur 5 étoiles

I ordered a couple of locks off of A…

I ordered a couple of locks off of A Touch of Modern and never opened them for about three years. Neither worked as a result of being completely discharged. My fault. The representative that helped me was very nice and although they could not give me a refund they gave me a discount code for new locks. I really appreciated it.

28 février 2025
Noté 5 sur 5 étoiles

I had a concern

I had a concern, wrote to customer service and got help right away. With a follow up conversation, issue resolved. So happy to deal with this company and they have a customer for life.

13 février 2025
Avis spontané
Logo de Pred Technologies USA Inc.

Réponse : Pred Technologies USA Inc.

It was our pleasure to assist you! Thank you

Noté 5 sur 5 étoiles

Great Customer Sevice

My first order was delayed but Customer Service kept in contact with me and ensured that the lock arrived. Lock was excatly what I was looking for. Works great. Highly recommend.

6 janvier 2025
Avis spontané
Logo de Pred Technologies USA Inc.

Réponse : Pred Technologies USA Inc.

Gus we are so happy you love your TOKK Lock PL7001 and so appreciate your nice review! Sorry that USPS delayed your order, looks like they were overwhelmed with shipments during the holidays.

Noté 4 sur 5 étoiles

Very nice customer service and good…

Very nice customer service and good knowledge of y’all product’s and good sell value

14 octobre 2024
Logo de Pred Technologies USA Inc.

Réponse : Pred Technologies USA Inc.

Angie it was our pleasure to help you set up the TOKK Lock PL3 & hope you are enjoying the TOKK smart wearable assistant. Thanks for being our valued customer!

Noté 5 sur 5 étoiles

Testing and evaluation

Always enjoy testing new products and these locks and tokk wear asst. are no different. Simple to use and work very well.

15 août 2024
Logo de Pred Technologies USA Inc.

Réponse : Pred Technologies USA Inc.

We love our returning customers...Sam thanks for the nice comments!

Noté 5 sur 5 étoiles

Love their Pred Bluetooth speakers

Love their Pred Bluetooth speakers. Great buying experience.

31 mars 2024
Logo de Pred Technologies USA Inc.

Réponse : Pred Technologies USA Inc.

Hi Rod, thanks for your nice words and glad you love our products as much as we do!! We always want to be available for our customers.

Noté 4 sur 5 étoiles

This is my 3rd lock purchased in 5…

This is my 3rd lock purchased in 5 years. first one stopped working and the second one was just taken (my fault).
I felt good about my purchase and felt good about the product.

2 mars 2024
Logo de Pred Technologies USA Inc.

Réponse : Pred Technologies USA Inc.

Thank you for sharing your experience, we are happy you are enjoying our Biometric Fingerprint Locks.

Noté 5 sur 5 étoiles

The company stood behind there product

The company stood behind there product
Sent a replacement immediately
The speakers are phenomenal

29 février 2024
Avis spontané
Logo de Pred Technologies USA Inc.

Réponse : Pred Technologies USA Inc.

Jim we are so glad you love our TOKK Reactor XL and hope you are enjoying the great sound as you ride your Golf car.

Noté 5 sur 5 étoiles

I had purchased a lock in the past and…

I had purchased a lock in the past and I think the battery just died because I didn't use and charge it properly. They were so quick, responsive and caring to ensure I got another lock quickly and it works great!

23 février 2024
Logo de Pred Technologies USA Inc.

Réponse : Pred Technologies USA Inc.

We love our customers, and want you to enjoy our products as much as we do !!

Noté 5 sur 5 étoiles

I had an issue with both earbuds not resetting on TOKK - W or TOKK-W - R

I had an issue with both earbuds not resetting properly after holding each button simultaneously for 20 seconds.

Ali's customer service skills are outstanding! A set of new earbuds will be shipped to me immediately.

1 octobre 2023
Avis spontané
Logo de Pred Technologies USA Inc.

Réponse : Pred Technologies USA Inc.

We try our best to solve issues so that our customers can keep on enjoying our products. It was a pleasure to assist you Calvin.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service! Always so helpful when you call.

31 octobre 2023
Avis spontané
Logo de Pred Technologies USA Inc.

Réponse : Pred Technologies USA Inc.

We try our best to give our customers the best possible experience.

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