Tomm Jewellery Avis 

654
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bought a personalised bracelet for our mums 80th birthday and Lucy couldn't have been more helpful and kind, its obvious that Lucy cares deeply about your shopping experience and wants you to love eac... Voir plus

Noté 5 sur 5 étoiles

I paid for express shipping and still waiting. When tracking the order, it says that the order will be delivered in FOUR business days... I am trying to understand what express delivery is? UPD: I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From seeing their advertisement /Stacey Solomon’s wedding.. to visiting their website right through to placing my 1st order and receiving..TOMM JEWELLERY has been nothing but amazing. The packaging is... Voir plus

Noté 5 sur 5 étoiles

Everything from the purchase to the arrival to the actual wear - perfect. I’ve now worn my bracelet for 6 months straight travelling and I’ve never taken it off. Through showers, sea swims, trekking... Voir plus

À propos de l'entreprise

  1. Joaillier

Écrit par l'entreprise

Embrace your true identity whilst wearing Tomm Jewellery. Affordable sterling silver jewellery handmade by us in West Sussex, UK. As a brand we strive to create a community of women who love themselves for who they are. When wearing our jewellery feel brave and beautiful. Highlight your Individuality with Tomm Jewellery ✨


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

654 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(654)

29 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely bracelets

I love these bracelets - had one bought for me as a gift and have since purchased 2 more myself. They look lovely I get lots of compliments and can’t wait to buy some more. Also very impressed with the personal touch and message sent in the parcel.

24 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Broke my bracelet and e-mailed TOMM. The reply was quick and was informed that I could send it in for it to be restrung and the service was so quick. Bracelet feels like new again. Thank you TOMM

1 août 2024
Avis spontané
Noté 5 sur 5 étoiles

New jewellery

I have recently bought some bracelet stacks and rings having previously bought star huggies and I am in love with everything as all the items I have bought are stunning! I will certainly buy again. I have a huge wish list and will buy bits every so often.

8 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant

Just love the products from this company. I have my next 2 purchases in my head ready for the next 2 paydays. The necklace is beautiful. The packaging was unreal and wrapped with great care. I highly recommend this company.

3 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Love Tomm jewellery

Love Tomm jewellery, top quality products, in beautiful packaging, easy to order & sent directly to person it was a present for.

27 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

I came across TOMM jewellery on TikTok…

I came across TOMM jewellery on TikTok when someone said they had been gifted a ring that can help with anxiety. This made me sit up and search for this small business. I was so glad I did. I have quite large fingers and have wanted a ring for my middle finger for so long so ordered a large. Wow the fit is perfect, so comfortable. I only wish I’d gone for my birthstone though as this doesn’t stand out and show the ring off enough. I would buy a full collection if I could. I never buy anything for myself so this was a real treat. I would love for a darker colour so people ask me where it’s from so I can direct them straight to TOMM

7 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Love tomm 💕

Love tomm! I've bought several pieces for myself and gifts for others too. Excellent quality items, packaging is beautiful and the team are super nice girls 😊

10 août 2023
Noté 5 sur 5 étoiles

Beautiful

Great communication, speedy delivery and beautiful ring thank you ☺️

22 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Beautiful, individual jewellery…

Ordered from here for the first time the other week ring was beautiful and arrived quickly. Ordered two bracelets also a week later and they are gorgeous and so many comments have been made about them.
Highly recommend Lucy and her colleagues for your jewellery needs

29 juillet 2024
Avis spontané
Noté 2 sur 5 étoiles

I ordered a present for my mum’s…

I ordered a present for my mum’s birthday. It was one we all chipped in for and her I my present. To our dismay, when she opened it it was the wrong bracelet, one that looks similar but is a lot smaller and cheaper and was the same as the one she got for Christmas. I contacted Tomm, who got back to me quickly and then had to prove it by taking photos of the new bracelet next to the exact same one my mum already owns. They confirmed they indeed sent me the wrong one and sent me a return label. However, we had to wait until my mum returned to work to work on the following Monday to print it off. Now she’s waiting for her present. They have apologised and I know we all make mistakes as we are only human after all, however I would have appreciated a discount or some for of compensation as a result given she has three Tomm bracelets already. Not sure I’ll be buying from them again.

19 juillet 2024
Avis spontané
Logo de Tomm Jewellery

Réponse de Tomm Jewellery

Hello!
Thank you for your feedback and we're sorry to hear that you're disappointed. I have looked at your order tracking and can see you've received the correct bracelet, and we apologise for the delay. You should have also received a discount, so hopefully you'll be able to get something really special for your next time! We hope that your Mum loves her new bracelet. Many thanks, The TOMM Team

Noté 5 sur 5 étoiles

The jewellery mending service

This is my second review for Tomm.
My first was for when I purchased my jewellery and this is for their mending service .
My toddler caught hold of my necklace and broke it . I scooped up all the pieces (not sure if it was all) and messaged Tomm where Katie assured me they could fix it.
The cost of fixing it was surprisingly low and much appreciated.
From when I sent it to return was fast and packaging it returned in was gorgeous.
I'm super impressed and I'll be returning for the 4th time soon as I'd like some earrings.
Not only was my necklace size inclusive and made to measure the service to mend it was second to none. Well done on your super efficient small business .

20 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Beautiful Jewelry

Beautiful piece of jewelry (I ordered the birthstone bracelet with extra stones for each of my children) and fantastic customer service! Always super helpful and fast to respond to any queries.

15 juin 2024
Avis spontané

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