Excellent service! Customer focused! One day turnaround from order to shipping! Paid for tariffs/customs/taxes! Includes swag (free custom made tea!) Packaging is top notch, very stylish for the bran... Voir plus
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I've ordered from Tom's Studio several times. They not only do an excellent job of feeding my pen obsession, but they also have fantastic service. My orders always arrive in beautiful condition and of... Voir plus
L'entreprise a répondu
Toms Studio produce excellent products beautifully machined and of the highest quality. I have several items from their range and appreciate the care that goes into everything they make. I parti... Voir plus
L'entreprise a répondu
This pen is absolutely gorgeous. The hand feel is incredible, and it is super easy to use. I love this pen so much, and I intend to buy more to meet additional needs. Additionally, the staff at Tom's... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hand-crafting creative tools you'll look forward to using every day and treasure for the rest of your life. The idea for Tom's business came from watching his wife Gemma use a plastic mass-produced calligraphy pen which he felt didn't match the quality of her beautiful work. With his background in furniture and product design which he studied at university and his experience of working in a blacksmith's forge, he decided to make her a better pen that she would love using every day.
Coordonnées de contact
Royaume-Uni
- tomsstudio.com
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great products
Great products, received earlier than expected based on where the company is
A most wonderful little company
I've had the opportunity to interact with the customer care team at Tom's, and they have been absolutely fantastic. My first pen from T ty pm's was a black Lumos Pro Demo, and during a clean up session I lost one of the pieces down the drain. I came back to ask about replacements, and Jade was able to point me to the right place to order one (I ordered 3, because, well). In another order, things had gotten held up in customs, and again, Jade took my issue and gave the little push needed to get it through. Since then, I haven't had issues, but I still occasionally have questions and they're easily handled via email.
Tom's designs are amazingly beautiful as well as functional. He's thought of solutions for folks with different experiences and their almost always a solution.
I have a bevy of Lumos in my studio, and a Wren which goes with me everywhere.
I'm fully on board with Tom's mission to rid the world of disposable plastic.
While I have many fountain pens, I'm looking at the little pocket studio fountain pen lately as a more convenient EDC along with the Wren.
I love Tom's studios products
I love Tom's studios products, they are such a great quality and priced very reasonably. The customer service is superb as well. Haven't really been needing any other pens for several years, definitely recommend!
Great Products
Great Products, great experience. A little bit too expensive for edc. But wonderful Quality
Top-notch Brand!
Excellent service! Customer focused! One day turnaround from order to shipping! Paid for tariffs/customs/taxes! Includes swag (free custom made tea!) Packaging is top notch, very stylish for the brand! Quality products! So impressed with my Flourish pen holder, I ordered Lumos Pro refillable pen, and recently (even though it's a little pricey for me - I pondered for a couple of weeks) the Studio fountain pen! All sentences end with an "!" because I'm so impressed with this company!
Flourish
Flourish - A Truly Versatile Calligraphy Pen × 1
Ivy / Oblique (suitable for left and right handed)
I love this pen. Fairly new to Copperplate and had a cheap Chinese pen that didn’t hold the nib quite right for me. It is a whole different happy experience using this with a good nib too.
Excellent
Tom's Studio products are excellent in every way – intelligent design, beautiful aesthetic, outstanding material and quality, top customer service. I can highly recommend.
Very high quality and easy to use. Happy to recommend.
Very high quality and easy to use fountain pen
Love these pens!
Great pens, beautifully packaged and fast delivery. I have 2 myself and have just bought the Fieldmouse pen as a gift for someone.
Tom’s Studio is the real deal
Tom’s Studio is the real deal. Their pens are beautifully made and a joy to write with. The new Ori highlighters have made me the envy of all my teacher friends here in the USA. Ordering is easy and delivery is speedy. Every order arrives beautifully packaged too. My only problem is deciding what I want to order next.

Réponse de Tom's Studio
Ori highlighters
The Ori are the best highlighters I have ever had. They seem really made to last, feel great in the hand, have perfect weight and balance, and the metal colours are stunning. Premium quality. The shipment went well and received on time.

Réponse de Tom's Studio
Best sustainable pen options I've found
All the products I've ordered from Tom's Studio are fabulous. The quality of the pens is fantastic, the designs are unique and easy to use. The inks are lovely, with such variety to choose from. The new Ori highlighter line is great. The colors are vibrant and easy to get set up and use. I'll absolutely be recommending these to all my college friends. Delivery is always timely, even though they are shipping from overseas. The packaging is always in good condition. I really appreciate the company's goal for sustainability, and can see how that shines through in the quality of their products, and the packaging.

Réponse de Tom's Studio
Ordering from Tom studio is always easy…
Ordering from Tom studio is always easy and smooth and the pen I received, the field mouse was beautifully packaged. The field mouse is such a cute pen and I love that it can be attached to a key fob as an everyday travel pen. Extra bonus that it is refillable:)

Réponse de Tom's Studio
I'm an illustrator and have bought…
I'm an illustrator and have bought multiple Lumos pens so I could have multi-nibs with different ink colors on hand when drawing. I really love these, the quality is great and the customizability has made them my go to option.

Réponse de Tom's Studio
Toms Studio produce excellent products…
Toms Studio produce excellent products beautifully machined and of the highest quality. I have several items from their range and appreciate the care that goes into everything they make. I particularly like the brass versions of the Lumos and Wren. I would like them to make a brass version of their Pocket Fountain Pen. We'll see.
Anyway, thank you Tom's Studio and all the team,
Warmest regards,
Chris

Réponse de Tom's Studio
Gorgeous Pen - Can't Wait to Buy More
This pen is absolutely gorgeous. The hand feel is incredible, and it is super easy to use. I love this pen so much, and I intend to buy more to meet additional needs.
Additionally, the staff at Tom's was incredible. They helped me get exactly what I wanted and the awesome starter kit. I appreciate their assistance and going above and beyond to give me an amazing product.

Réponse de Tom's Studio
Great products and great customer service!
After a small issue with my Wren, it was solved very quickly and efficiently by the wonderful customer service.
The Wren pen and the Ori highlighters are beautiful and the quality is very good.
Thank you!

Réponse de Tom's Studio
Love everything about Tom’s studio
Love everything about Tom’s studio! Super fast delivery to the United States, wonderful packaging besides the beautiful items

Réponse de Tom's Studio
Excellence in brand and color
This was my third order from Tom's Studio and like the others it was everything I hoped for. I love the concept of refillable pens, especially the way these pens are designed. The highlighters were not something I expected, but am thrilled with. The vivid colors are perfect and the fact that they are refillable makes them so much better than any brand I can think of. They will be on my Christmas gifting list for sure this year!

Réponse de Tom's Studio
These are really lovely products
These are really lovely products (I've tried the pencil and seen the Wren pen).
Service is great and the packing is lovely too.

Réponse de Tom's Studio
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