Tom W. Ayling Avis 

Tom listens to his customers and strives to help them find the perfect book for their collection. It is a pleasure to work with him.

Great service and my book was packaged in such a way that it could not be damaged in transit, and there's a lovely hand written note from Tom, overall it felt like the service was of a personal nature.

Friendly and knowledgable bookseller.

Tom is totally fantastic. Very responsive and he packs the contents with the care of a surgeon. Totally wonderful to work with; highly recommend.

Lovely customer service, highly recommend.

This experience felt a lot more personal than my previous experiences of purchasing books online. The whole personalised hand-written note with the order part made me feel all special and warm inside. Absolutely would like to keep buying books from you in the future.

Very good care in the shipping and packaging, amazing item

The website was easy to navigate and easy to order from. What impressed me was that my books arrived in less than a week from the time I ordered. There was also a personal handwritten note from Tom with the books and that’s something I never get when ordering books. The whole experience was excellent!!

I have both bought from Tom's catalogue and asked him to source specific editions for me. His expertise, personal service, and packaging of books are excellent.

Great sale, very good communication and excellent packaging.

Mr. Ayling is always very responsive to inquiries/questions. Shipment is always very quick and the books are very carefully packed.

This was my third purchase and each and every time I have been extremelly satisfied with the quality of the books I have received, This third time the beauty of the Jane Austen collection I received was above and beyond all my expectations, even after seeing the books in pictures and videos. Shipping is always fast and the books well packaged. The website is simple and efficient. However, the best thing you are getting from Tom W. Ayling is the service. He goes above and beyond for his customers, always adding the little extra touches that make the experience all that much more pleasant. I would highly recommend doing business with him.

Fast shipping, great selection!

Nice book, genuinely nice to deal with

The package came with the post without many problems, which is not allways the case since i live in the countryside.
The book, the secret histories catalogue, is well structured and the writing style is easy to read even for me as a non nativ english speaker.

Every thing was great.

Tom runs his company just how all companies should be. Customer value, personal touch and taking care from start to finish. Buy with total confidence. My book came with fast delivery, expertly packaged and a postcard with a lovely note just for the personal touch. I definitely will be buying again.

Will do business again!

I’m amazed at how well the book was received. A lot of effort has gone into making it special. I was delighted by the personal message and the way the book was presented.

Thank you!

I am currently enjoying the catalogue descriptions so far, and they will help me decide which book I might like to buy later, while also providing insightful history lessons on secret books and manuscripts from past centuries. Absolutely fascinating.

Keep doing what you are doing, this is fabulous work. I appreciate you sharing your knowledge with us.

Best Regards,

Joel.