Exceptional service from start to finish. Mark my stylist was professional and knowledgeable with my requirements.. I loved the way that Mark took the time and genuinely listened to me and... Voir plus
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Lisez les avis des autres
My healthy and beautiful hair was ruined, despite communicating what I wanted, which was highlight refresh, my hair got stripped to ugly mixture of platinum white and yellow inconsistently, loosing mo... Voir plus
Mark @ Blackrock, Dublin. Fantastic. Restyled cut today 100% perfect. Delighted with results. Already booked in for 12 weeks next appointment….
A very friendly welcome from Ashley in reception and the offer of refreshments. James and Sarah did an excellent job with our haircuts and my wife's colour. A real "Tony & Guy special. A salon to rev... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Multi-award winning hairdressing brand with more than 55 years of experience in education, superior client service and haircare expertise.
Coordonnées de contact
58-60 Stamford Street, SE1 9LX, London, Etats-Unis
- clientcare@toniandguy.co.uk
- toniandguy.com
A répondu à 23 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
An excellent and unexpected experience.
My hairdresser has moved away, and I was searching for someone who could understand and work with my hair type. Finding a skilled hairdresser who genuinely listens and meets your needs can be quite challenging. I have fine hair with a strong yellow pigment, and I tried many professional salons, but no one could quite handle my hair’s unique needs. I was almost ready to give up hope of having beautiful highlights and a fabulous cut. However, I decided to give it one last try and found an exceptional, highly skilled hairstylist named Ana, who was able to work and achieve the best results with my hair type. I highly recommend her if you want to look smart and stand out with a stunning, eye-catching style.
WORST HAIRCUT EVER!
I would give them less than 1 star if I could. I visited the Croydon Salon of Toni & Guy and saw Lauren apparently she is a Senior Stylist but you would not know it by the way that she has cut my hair. I had long beautiful hair below my waist and she hacked away at it even though I made it very clear during the consultation that I wanted to keep the length and the longest layer to my waist. When I complained to Toni & Guy by email they refused to help me and did not give me a refund or anY vouchers which is totally unfair. PLEASE PLEASE PLEASE DO NOT WASTE YOUR TIME AND MONEY AT THIS AWFUL AND OVERPRICED SALON. THERE ARE PLENTY OF OTHER GOOD AND CHEAPER HAIR SALONS. I DO NOT WANT WHAT HAPPENED TO ME TO HAPPEN TO YOU.
Esperti dei Ricci
Sono stata da Toni&Guy a Cagliari 2 volte, per sistemare il taglio dei miei ricci.
La prima volta sono stata seguita da Filippo, la seconda volta da Eliseo.
Dire che mi sono trovata bene sarebbe riduttivo.
FINALMENTE qualcuno che sa DAVVERO come si tratta una chioma riccia. E finalmente qualcuno che ti dà consigli giusti per mantenere dei ricci stupendi a casa in autonomia.
GRAZIE ☺️
Big thank you to James at the Islington…
Big thank you to James at the Islington branch who had recently moved from the closed Shoreditch branch. He really knows his stuff, gave solid advice and a fantastic hair cut. Great to meet someone who is so passionate about what they do. Thank you James!
Very pleased
I am always pleased with my hair when Zak cuts and styles it I have been with him for over 10 years and love the way he works
Amazing staff and lovely environment!
Staff are absolutely lovely and Ash remembered exactly how I liked my hair and the colours we chose etc. Always polite and constantly offering drinks etc. Such a nice and relaxing place to be! Thank you so much!!
First appointment and I'll definitely be back
Anna was great, really listened to what I said and asked all the right questions. My first appointment with Toni and Guy and I'll definitely be back.
Sad premises and not staff to cover illness
Dorchester Salon - Appointment cancelled the day before due to illness - quite understandable but this was the third time this has happened in the last 2 years. Although a replacement appointment was offered for the colour (but there was no record of the type of colour used on the previous occasion), the cut I had booked could not be fulfilled until the following month. Also, I am sorry to say that the premises are rather sad - there is a bucket in the loo to catch the rainwater leaking through the light fitting. There is no hot water in the toilet, the paint is peeling and the hand drier does not work. The staff are all friendly, polite and obviously doing their best. Instead, I went to the Wimborne Salon today - a very different experience all round and I will be using them in future - sorry Dorchester - nothing personal!
Woking - Poppy is a hair colour artist, who needs Monet?!?!?!
Another wonderful colour experience with Poppy at the Woking branch. I went in greying and in desperate need of a refresh and came out shiny, glossy and conker coloured. You *truly* would not have any idea that my hair was coloured, it is *that* natural and right for me. Thank you Poppy. :)
Lydia was great- friendly and professional- lovely blow dry
Lydia was great- lovely blow dry
If my review was based on the girl at the desk who booked my appointment- it would have been a 1
I came in to see Lucy to cover up some…
I came in to see Lucy to cover up some blond balayage and, as usual, Lucy did an amazing job and guided me through the best shades to make my hair look more natural again. I always book in to see Lucy and I've been seeing her for the last few years now - she's absolutely brilliant. My only gripe, and the reason for not giving 5 stars this time, is that the lady who blow-dried my hair (who was really very nice and pleasant), only rough dried it and didn't use a brush. I have curly thick hair and I left feeling disappointed with the blow-dry as my hair was bushy and very frizzy and looked nowhere as good as it usually goes when I leave Toni & Guy. Usually it looks sleek and lasts several days until I wash it, whereas this time I washed it as soon as I got home and blow dried it myself.
I had an excellent experience at Tony &…
I had an excellent experience at Tony & Guys Salon.
Exceptional Quality experience
Lorna, Lea and Timatra were the perfect professional ls today. It's not only about all there skills they just made me feel better generally. I do recommend this particular branch of Toni & Guy in Harrow.
Consistently excellent
I called in to ask for a fringe trim before my next appointment and as usual, the staff were only too pleased to help. I have been a loyal customer of this branch for many years and am never disappointed by the quality of the hairdressing and the professionalism of Katrina's team. I highly recommend them.
Very happy with experience
Very happy with experience, excellent cut exactly as I wanted. 🫶
A colour treat with Courtney!!!
Courtney listened intently and worked with precision and detail to deliver a superb colour blend.Thank you to Phoebe for a delightful massage and styling finish.A real treat!!!
Cut and blow dry with Lorna in Harrow
Had a cut and blow dry with the amazing Lorna! Lorna has an awesome ability to cut through my waffle and completely understand my hair needs and looks. Given that whatever cut I have has to work for when my hair is either straight or naturally very curly, Lorna is really gifted in getting the cut spot on every time. I could fall asleep in the chair knowing that when I wake up my hair will be perfect.
Robert messed up my hair
Robert messed up my hair. Despite paying £68, I didn’t even receive a proper blow-dry and left the salon with damp hair. I now have to go back to my own hairdresser to fix the damage. I won’t be returning to this salon it was a complete waste of my money, my time, and the shape of my hair. Unbelievable.
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