Toolsave Avis 

541
•
TrustScore 4 sur 5

4,1

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Good table rubbish instruction manual as parts listed with one code never to be related to putting together instructions. Photos would be good but those provided very vey dark so no detail can be seen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Not used toolsave before stumbled across there website when looking for lumberjack router bits . Looked on there website great range of tools & accessories. Very competitively priced . Placed a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchased LUMBERJACK PT254 10 INCH PLANNER THICKNESSER. Fast delivery, arrived next day. Very pleased with the quality and performance of this machine. Cast table and no adjustments to table or fen... Voir plus

Noté 4 sur 5 étoiles

I ordered a workbench through B & Q. Delivery was very quick, unfortunatly the item was in two boxes and only one was delivered, after contacting Toolsave Ltd, the missing baox was delivered within... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'outillage

Informations provenant de diverses sources externes

Located in the West Midands, we have recently moved into our newly purpose built unit for warhousing and distribution, this was built due to the high volume of demand for our power tools from the E-commerce market. Toolsave distribute across the mainland UK and now also specialise in our excellent service to Europe and the rest of the world, which is normally an amazing three day service. The company has grown within a very fast moving power tool market and have formed links with some of the best known brands. We are now exporting products in conjunction with these brands to regions as far as the Middle East. Being able to move volumes abroad has allowed us to be very competitive on the price within the UK.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

541 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(541)

23 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Spend extra money not worth cheap…

Spend extra money not worth cheap quality

15 mars 2019
Avis spontané
Logo de Toolsave

Réponse de Toolsave

Hi

Please let us know what time you have and how we can help you as we have had no contact from you ? we have a polite and helpful customer service team to assist as best as they can for you, please feel free to contact if you are having any sort of issue

Noté 1 sur 5 étoiles

Quality is poor never buy from this

Quality is poor never buy from this company

15 mars 2019
Avis spontané
Logo de Toolsave

Réponse de Toolsave

Hi

Please let us know what time you have and how we can help you as we have had no contact from you ? we have a polite and helpful customer service team to assist as best as they can for you, please feel free to contact if you are having any sort of issue

Noté 1 sur 5 étoiles

Tool Less

Ordered a Trend Router from the Toolsave web site, paid for delivery. Got confirmation email of purchase and money taken from my account. Told it would be delivered to my address.
Waited two weeks for the product and then contacted them to find out where it was. Told I had had a refund and that they now no longer sell things other than their own product!
I can still go on their web site and order the same product but won't get it.
Their communications show loads of company logos at the bottom or their page including Bosch, Festool, Makita, Dewalt. Presumably anyone ordering those items from them will get the same level of service that I did?
Meanwhile I've lost three weeks and still have to find a better supplier.

7 février 2019
Avis spontané
Logo de Toolsave

Réponse de Toolsave

hi

we are sorry for this, we did inform you we had tried to order this in for you as we do not stock any other products but our own but unfortunately trend was out of stock on this also so we could not get this in, so we processed your refund asap for you.

sorry for any inconvenience caused.

Noté 5 sur 5 étoiles

Excellent

Excellent
Good value tools

2 février 2019
Avis spontané
Logo de Toolsave

Réponse de Toolsave

Hi

Thank you for your feedback :)

Kind Regards

Lumberjack Tools

Noté 3 sur 5 étoiles

Poor after sales

Fast delivery very poor after sales contacted 4 times to get belt for belt sander never got back quick to sell the goods though

30 janvier 2019
Avis spontané
Logo de Toolsave

Réponse de Toolsave

Hi

We have a team here 8:30 - 5:30 to help with your purchases or any other needs, please feel free to call us as we have all our sanding belts available and in stock.

we apologize if no one has gotten back to up we normally have a response if not instant but then within the hour.... if not there would be a valid reason like not got correct number to respond or no answer, please get in touch if you need us.

Noté 5 sur 5 étoiles

Quality tools

Really good tools for the money,would definitely recommend 👍

29 janvier 2019
Avis spontané
Logo de Toolsave

Réponse de Toolsave

Hi

Thank you for your feedback :)

Kind Regards

Lumberjack Tools

Noté 4 sur 5 étoiles

Early days.

Whilst I have only had my Lumberjack Tools for a few weeks so far so good.For the price I will be interested to see how they preform over a longer period.

27 janvier 2019
Avis spontané
Logo de Toolsave

Réponse de Toolsave

Hi

Thank you for your feedback :)

Kind Regards

Lumberjack Tools

Noté 5 sur 5 étoiles

254 mm (10 inch) band saw

The 254 mm (10 inch) band saw is just plain brilliant! It was the blade guides that sold it to me, and it is everything I'd hoped. Simple to order, fast delivery. Fantastic!

21 janvier 2019
Avis spontané
Logo de Toolsave

Réponse de Toolsave

Hi

Thank you for your feedback :)

Kind Regards

Lumberjack Tools

Noté 5 sur 5 étoiles

Low prices for quality products

Low prices for quality products, only let down is the continual non availability of some products...

19 janvier 2019
Avis spontané
Logo de Toolsave

Réponse de Toolsave

Hi

Thank you for your feedback :)

Kind Regards

Lumberjack Tools

Noté 5 sur 5 étoiles

Excellent equipment fairly priced

Excellent equipment fairly priced. Helpful staff, a good website (though the mobile site is less easy to use) and very quick delivery.

I rarely use anyone else if I can.

19 janvier 2019
Avis spontané
Logo de Toolsave

Réponse de Toolsave

Hi

Thank you for your feedback :)

Kind Regards

Lumberjack Tools

Noté 1 sur 5 étoiles

This company unlawfully sends nuisance emails.

This company keep sending marketing emails (SPAM) to my old unique Ebay email address - including an invitation to provide a review on Trustpilot.

This activity is not only in breach of Ebay T&C - from where they originally obtained my unique Ebay email address, it is also in breach of current UK Data Protection Laws (GDPR) which states that companies may NOT send marketing emails to individuals unless they have obtained and retain evidence that permission for such emails was provided.

Given that Toolsave obtained my email address following an Ebay purchase, that permission was never requested or obtained.

If you wish to deal only with organisations who respect UK data protection laws and your rights not to be SPAMmed then avoid Toolsave and their like.

Ebay buyer

19 janvier 2019
Avis spontané
Logo de Toolsave

Réponse de Toolsave

Hi

We have compiled with all GDPR legislation's, we are using our updated opt in list and you are on this, please if you no longer want to be on this please opt out on the bottom of the email.

Kind Regards

Lumberjack

Noté 4 sur 5 étoiles

Initial enquiries dealt with very…

Initial enquiries dealt with very quickly will be sure to be placing an order in the near future will update once I have received but all comparisons and reasearch so far seems to be lumjacktools coming up ace!

19 janvier 2019
Avis spontané
Logo de Toolsave

Réponse de Toolsave

Hi

Thank you for your feedback :)

Kind Regards

Lumberjack Tools

Noté 4 sur 5 étoiles

Tools

Had saws planers and router tools all good quality and on delivery as well we’ll recommended

18 janvier 2019
Avis spontané
Logo de Toolsave

Réponse de Toolsave

Hi

Thank you for your feedback :)

Kind Regards

Lumberjack Tools

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