Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The customer service from Julia at Top Archery was fantastic. There was a long wait for the bow I was looking to purchase because of high demand, but when a bow that was close to the poundage I wante... Voir plus

Noté 5 sur 5 étoiles

It has been a long time since I have done business with a company that cares for their customers. I have absolutely no complaints about Top Archery, would highly recommend this company! Julia stayed i... Voir plus

Noté 5 sur 5 étoiles

The bow came in perfect condition with extremely fast shipping. The arrows were study and straight. Very easy straightforward instructions with all gear in top condition. Would definitely buy again... Voir plus

Noté 4 sur 5 étoiles

Communication was good. It took longer to receive the bow but Top Archery gave me a heads up in advance so I appreciated that. After 2 months I am very happy with the bow. I changed the string, bou... Voir plus

À propos de l'entreprise

  1. Magasin d'équipements sportifs d'extérieur

Écrit par l'entreprise

TopArchery is committed to bows and arrows equipment, specializes in both traditional and modern recurve bows. TopArchery also developed archery accessories, shooting gear production lines to make customer have one-stop shopping experience in our store.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

273 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

The product is a great value

The product is a great value. The shipping packages were beat and banged up and took a little longer than expected. I also wished it had come with instructions

19 novembre 2022
Noté 3 sur 5 étoiles

I love your product

I love your product, hate the process for delivery. No packing list provided, caused me to wonder whether I’d get the full order. No email upon sending the packages to provide tracking information. You provided it after I asked for it. These 2 items are as important as the product itself. Fix this and you’ll be A+. Thanks for the thanksgiving gift!

18 novembre 2022
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Réponse de TopArchery

Hi Brian,

Hope you are well!

Thank you for your patience and understanding, we will accept and provide you with better service.

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Noté 5 sur 5 étoiles

60” Recurve Bow

We placed our order several weeks ago and was a little concerned about the shipment, but the customer service was outstanding and reassured us that they were tracking our package as well. It was just a matter logistics and was being sorted with the carrier. We received our package a few days later and in perfect condition. The quality of the bow is exceptional. Thank you!

15 novembre 2022
Noté 3 sur 5 étoiles

I received everything i ordered

I received everything i ordered, good quality, but sent the wrong color

7 novembre 2022
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Réponse de TopArchery

Hi Aaron,

Hope you are well!

Thank you very much for your recognition of our products. The aluminum alloy crossbow arrow shaft you ordered is black, and we did not send the wrong color.

Appreciate your understanding and patience.
Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Noté 5 sur 5 étoiles

Julia from customer support

Julia from email customer support is why Top Archery held a 5 star review from me instead of 4, I ordered a bow and accessories and the international shipping didn't allow my bow through customs so I was compromised with a different bow they had in stock in the US. I thought I had been scammed at first because there was no shipping information for about a week, I emailed support and got a reply within 24 hours from Julia who reassured me that my other items would still be shipping internationally from China, and the bow arrived about a day or two after I first emailed. The bow is beautiful and I'm still waiting on my other items they should be here any day but I'm sure they are quality as well.

30 octobre 2022
Noté 3 sur 5 étoiles

It took a long time to get here and…

It took a long time to get here and wasn't even delivered to my door and there was no instructions on how to put it together

7 novembre 2022
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Réponse de TopArchery

Hi Adam,

Hope you are well!

The package shipping time is 8 days. This package shipping address is filled in according to yours, but we cannot control the final delivery to the PO BOX.

Appreciate your understanding and patience.
Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Noté 4 sur 5 étoiles

Good Beginers Bow

I usually don't order from over seas because of the issues with supply chain. I missed the fact that this company was out of China. So I already figured it would take a while. I ordered a beginners bow set. It was tracked with 2 packages. One was shipped in 2 days and arrived about 9 days later. However the other package got lost. I emailed support about the issue. They responded quickly and began a search. They asked me to wait a few more days. Luckily its a Christmas present. I called our post office and found out it was out for delivery that day which was about 9 days after the first package arrived. Havn't shot it yet but put it together to check it out. Seems to be a sturdy bow and the arrows are of good quality. I feel the price was reasonable.

24 octobre 2022
Noté 5 sur 5 étoiles

Very high-quality product.

Fast response and shipping. Trouble free order. Bow arms are attractive and so far, ideal for my desires. Ordered 45lb draw weight with the riser and then purchased 30lb for target shooting and family use.

5 octobre 2022
Noté 1 sur 5 étoiles
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Réponse de TopArchery

Hi Melissa,

Hope you are well!

The package tracking number is LW265954934CN, Your item arrived at the PROVIDENCE RI DISTRIBUTION CENTER destination facility on October 21, 2022
Could you please wait for a few more days?

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

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