Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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À propos de l'entreprise

  1. Maché en ligne

Écrit par l'entreprise

Customers will recognize our products to be one of the cheapest on the internet and in any brick and mortar store, without compromising its quality. For the necessary convenience of our customers Topsymart thoughtfully provides Guest checkout as well. We provide fast, safe and secured checkout experience. Unlike so called market makers in this business we do not clog our business model with collecting and tracking personal data of our customers and bargain it for financial gain in the market. We believe being simple is the most complex thing and unlike most of our competitors we tried to keep customers user experience as simple as possible. No hoops, no campaign, no tricky way to divert our customers to buy more than they want and selling their personal data. We want our customers to find their products fast and get done with it sooner than any of our competitors.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Their return policy is all talk

Their return policy is all talk. I tried to return a faulty item, but they gave me the run around, saying it was out of warranty despite being only a month old.

2 mai 2025
Avis spontané
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Réponse : Topsymart

Please provide us your order number and we will refund you in full

Noté 1 sur 5 étoiles

Disappointing experience with…

Disappointing experience with Topsymart! Ordered a product that took ages to arrive, and when it finally did, it was damaged. Customer service was unhelpful and unresponsive. 1/10 would not recommend 👇

22 février 2025
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Réponse : Topsymart

As per our record you are not our customer. Just to confirm, please send us your Order Number and we will refund in full

Noté 4 sur 5 étoiles

The Crochet White Knitted Beach…

The Crochet White Knitted Beach Cover-up Dress works as a stylish layering piece. Its breathable fabric keeps me comfortable in warm weather. The open-knit design looks chic over swimwear or a simple slip dress. It's an effortless way to stay cool and look cute at the same time.

21 février 2024
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Réponse : Topsymart

Appreciate your feedback

Noté 5 sur 5 étoiles

The 15 Pcs Bohemian Retro Rings Set…

The 15 Pcs Bohemian Retro Rings Set elevates any outfit in seconds. Each piece in the set has a unique design that feels special. They’re lightweight, and I can stack them for a bold look or wear just one for a subtle accent. It’s a fun way to add some boho charm to everyday wear.

6 février 2025
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Réponse : Topsymart

Thank you

Noté 5 sur 5 étoiles

The Itouch Sport 3 Smart Watch feels…

The Itouch Sport 3 Smart Watch feels lightweight and tracks my daily steps with no hassle. The blush color is soft and pairs well with casual or sporty outfits. The interface is simple, and the screen responds smoothly to taps. It’s been great for monitoring my heart rate and sleep patterns too.

29 janvier 2025
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Réponse : Topsymart

Thank you so much for choosing our company for your shopping needs! Appreciate that. Please reach out to us for 10% discount on your next order

Noté 5 sur 5 étoiles

very good

this company solved all my questions and concerns

11 avril 2024
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Réponse : Topsymart

Miguel, we do appreciate your feedback and thank you for your taking time to review us!

Noté 5 sur 5 étoiles

Positive experience of shopping

Positive experience of shopping , very good quality products at an unbelivable prices loved it very nice !!!

11 mars 2022
Avis spontané
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Réponse : Topsymart

Thank you so much for positive feedback. We strive for giving our customers better quality and lower prices.

Noté 1 sur 5 étoiles

Return Policy

Return Policy
I needed to return an item. Unfortunately, I was unable to complete the process after trying twice. I reached out again and the 15 day return had lapsed and was enforced. I think 15 days is not nearly long enough. The item was a gift and many circumstances beyond my and the recipient's control prevented the return within 15 days. The customer service representative offered no other options, just instructed me to read the policy again. Definitely will not be ordering from this company again.

15 février 2022
Avis spontané
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Réponse : Topsymart

Topsymart typically offers exchange or return after 15 days if there is defect in the item. We will be reviewing the return policy time frame nevertheless!

Noté 5 sur 5 étoiles

Great customer service for item ordered in error

My son ordered an item in error -- wrong size and the correct size was not available. When I called customer service the same day to cancel the order I was told the voice mail was not set up, which made me suspicious, so I sent an email. I got a call back within hours from Krish at Topsymart, who not only assured me the order could be cancelled from the seller (Topsymart is an intermediary), but called to confirm the next day that it was canceled and my money refunded, then offered to give me 10-20% off any other item I might order from the site. What great customer service and just a nice guy! I would not hesitate to order from Topsymart again!

9 décembre 2021
Avis spontané
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Réponse : Topsymart

DER, We are incredibly grateful that you took the time out to leave us a 5-Star review. As a startup we thrive for customers like you. We are expanding our product base on our platform to connect with more curated suppliers to serve ongoing demand. Please let us know when you need us and the discount will be yours. Welcome to our family!

Noté 5 sur 5 étoiles

I would order again!

This is my second order from Topsymart. The communication on order confirmation and shipping is excellent. I even received a personal phone call on my first order to clarify my address. Love the unique styles they offer.

9 novembre 2021
Avis spontané
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Réponse : Topsymart

Anne, thank you so much! Welcome to Topsymart Family. We are just one click away.

Noté 4 sur 5 étoiles

I would give it 4.5 stars if possible

the product is great! It is exactly what it was advertised as and is rather good quality. There was a little hiccup in the tracking process where the status of the package wasn't updated for some time, but just a few days after I sent an email to confront the issue, the package arrived. If possible I would give the experience four and a half stars, but sadly that isn't possible.

9 août 2021
Avis spontané
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Réponse : Topsymart

Thank you so much Memicus for the review. It is extremely valuable suggestion for us as we working with different logistics companies to serve our customers. We are now focusing on seamless shipping going forward.

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