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Topture Avis 12

•
TrustScore 4 sur 5

4,0

Sauna
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À propos de l'entreprise

  1. Sauna
  2. Magasin d'ameublement et de décoration
  3. Magasin de rénovation
  4. Magasin de jacuzzi
  5. Magasin d'articles de sauna

Écrit par l'entreprise

Topture delivers premium saunas, heaters, and spa essentials. Helping you relax, recharge, and feel your best at home. With expert guidance, trusted quality, and seamless delivery straight to your door, wellness has never been more accessible.

Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

12 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Noté 2 sur 5 étoiles

Cuidado

Cuidado! Anunciam produtos que não têm em stock, sem dizer a disponibilidade, demoram (pelo menos) mais de 48H a responder e não reembolsam o valor pago em tempo útil.

8 avril 2026
Avis spontané
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Réponse : Topture

Hi Victor,
Sorry to hear about your experience — that sounds really frustrating.

However, I believe there might be some confusion here. We’ve checked our records and don’t have an order under your name, nor could we find any messages from you in our system.

Could it be that you’re trying to reach Toputure rather than us (Topture)? I noticed you’re based in Portugal, and since we currently only serve the North American market, that would make more sense.

If I’m wrong and you did place an order with us, please reach out directly at contact@topture.com and we’ll sort this out right away.

Best regards,
Benny

Noté 5 sur 5 étoiles

Purchased this treadmill because of its…

Purchased this treadmill because of its neat and compact size as well as a very good price. It was very easy to set up and get started in a couple of minutes. It appeared very well made and solid. Would definitely order from them again as they kept me updated all the way with a speedy delivery.

29 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Working as expected

Working as expected. A reliable treadmill for walking at my home office, either below my elevated desk or standing alone--in which case the arms could hold easily a portable wooden desk. Quite intuitive to use in basic functions. Doesn't need assembly, which is a great plus.

22 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

This is a fantastic treadmill

This is a fantastic treadmill. Perfectly formed - not too bulky so is ideal for a small room - looks good. Runs really well. The Topture service has been excellent. It arrived early and was ready to go. The seller contacted me to ensure there were no problems and have provided a free 2 year warranty. Really impressed. Thank you Topture.

3 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

This company is fantastic

This company is fantastic. They matched a reduced price and delivered within 5 days of placing the order by FEDEX.

15 avril 2025
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Réponse : Topture

Thank you so much for the kind words! We're thrilled to hear that you had a great experience with us. Enjoy your new purchase, and don’t hesitate to reach out if there’s anything else we can help with. We appreciate you choosing Topture!

Noté 5 sur 5 étoiles

Service+++

Great Company. Benny thx

2 décembre 2024
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Réponse : Topture

Hi Robert,

Thank you for your kind words! We're thrilled to hear you had such a great experience with us. I'll be sure to share your appreciation with Benny – he’ll be delighted to know he made a difference. If there's anything else we can assist you with, don't hesitate to reach out!

Noté 5 sur 5 étoiles

I ordered in peak season so I had to…

I ordered in peak season so I had to wait a little longer for my sauna to arrive. Nonetheless, I was very happy with the overall experience. I was kept up to date at all times and we are really happy with the sauna that we’ve got.

25 décembre 2023
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Réponse : Topture

Thank you for your understanding and patience during the busy season! We’re delighted to hear that you felt well-informed throughout the process and, most importantly, that you’re happy with your new sauna. Your satisfaction means the world to us, and we’re so glad we could deliver an experience and product that you’re pleased with.

If there’s ever anything more we can do for you, don’t hesitate to reach out. Wishing you many relaxing moments in your sauna!

Noté 5 sur 5 étoiles

Excellent service!

Benny made the whole purchasing process very easy and provided great help throughout the whole process.

30 novembre 2023
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Réponse : Topture

Thank you for the wonderful feedback! We’re thrilled to hear that Benny made your purchasing process smooth and stress-free. Providing excellent service and support is what we strive for, and it’s great to know we hit the mark for you.

Enjoy your new purchase, and we hope to serve you again in the future!

Noté 5 sur 5 étoiles

Ordering from Topture has been a great…

Ordering from Topture has been a great experience. The order arrived earlier than expected and everything was easy to assemble. Whenever we had any questions also after the purchase they were always quick to respond. I highly recommend the company.

24 novembre 2024
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Réponse : Topture

Thank you so much for your glowing review! We’re thrilled to hear that your experience with Topture exceeded expectations, from the early delivery to the easy assembly process. Providing quick and helpful support, even after the purchase, is a priority for us, and it’s wonderful to know that it made a difference for you.

Your recommendation means the world to us! If there’s ever anything else we can assist you with, don’t hesitate to reach out.

Noté 5 sur 5 étoiles

What a great experience

What a great experience! Very knowledgeable staff, quick communication times and fast shipping. I‘ll definitely recommend them to my friends.

4 avril 2024
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Réponse : Topture

Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with us. Our team works hard to provide knowledgeable support, quick communication, and efficient shipping, so it means a lot to know we hit the mark for you. We truly appreciate your recommendation and look forward to serving you or your friends in the future!

Noté 5 sur 5 étoiles

Great experience

Great experience. They have answered all the questions I had and helped me find the right solution for my situation. Everything came securely packed and within the expected timeframe. We are very happy with the sauna and can definitely recommend them.

8 novembre 2024
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Réponse : Topture

Thank you for your positive feedback. We are glad to hear you enjoy your sauna!

Noté 5 sur 5 étoiles

Great service and their support was…

Great service and their support was very helpful. The order arrived in time and was securely packed.

24 septembre 2024
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Réponse : Topture

Thank you very much, Brian! We are very happy to hear that.

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