I don’t think this company deserves even one star. I ordered the Bioderma Photoderm M SPF 50+ Golden Tint (40ml), but I never received my order. I repeatedly tried calling customer service, but no... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I received my order quickly but one of the items was incorrect. I have emailed the ‘customer care’ department twice but not received a reply although I have received a request for product reviews. I w... Voir plus
I understand this wig is cheap (£150) but I’ve had much better quality for the same price from Amazon and eBay, even Aliexpress. The colour online looked more red with orange undertones but it’s defin... Voir plus
I placed an order for Royal Green Tumeric last December. When product arrived it was out of date stock. I have left so many messages on their various phone numbers, I did receive a call early January... Voir plus
À propos de l'entreprise
- Fournisseur d'extension de cheveux
- aussi dans
- Distributeur de produits de beauté
- Distributeur de produits pour la peau
- Fournisseur de produits de beauté
- Magasin de produits capillaires
- Magasin de produits de beauté
Écrit par l'entreprise
Total Body UK offers a range of hair, Mary Kay skincare and beauty products that you will love. Buy now, pay later with Klarna or Laybuy! Shopping Affordable Luxury Lace Wigs & Bundles ,Make Up & Accessories online just got easier. Free Delivery and 20% Discount!
Coordonnées de contact
Hill View Drive, SE28 0LJ, London, Royaume-Uni
- 07949723237
- sales@totalbodyuk.co.uk
- totalbodyuk.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
No order received
I don’t think this company deserves even one star.
I ordered the Bioderma Photoderm M SPF 50+ Golden Tint (40ml), but I never received my order. I repeatedly tried calling customer service, but no one ever answered. I also sent messages to the mobile number they provided. Although I received apologies, my order was still never dispatched.
After more than a month of waiting and following up with them four times, they finally processed my refund. This was an extremely frustrating experience.
I would not recommend buying from Total Body Care online. Their customer service is very poor, and their claim of delivering orders within 3 working days was completely untrue in my experience.
Out of date stock sent
I placed an order for Royal Green Tumeric last December. When product arrived it was out of date stock. I have left so many messages on their various phone numbers, I did receive a call early January from a chap called James who promised to resend order but 6 weeks on nothing . Today I have again telephoned, answer machine as always and emailed. Still no response. They have had my money!! My advice, AVOID this company
No response to incorrect item delivered
I received my order quickly but one of the items was incorrect. I have emailed the ‘customer care’ department twice but not received a reply although I have received a request for product reviews. I won’t use Total Body Care again as it is when things go wrong you find out how much a company is actually bothered.
GDPR concern
GDPR concern. This company posted my creams, quickly which was great. BUT they added spreading cardboard to the parcel, with another customers name, and address on. So I now have the details of another customer on an order addressed to me.
Fraud!!!
Fraud!!!
The product is paid for, but the product is not sent out! 13 days have already passed! no one answers the calls and there is no answer in the chat either! Do not buy anything from this fake store!
Terrible service
Terrible service, ordered Christmas pyjamas 1st of December. Order still not dispatched on 20th December received refund with no explanation and no reply to messages. Avoid waste of time.
DO NOT BUY ANYTHING FROM THIS COMPANY!!!!!!
I’ve place an order and have not received it! I needed this item for last week Friday!
I’ve tried calling but no one picks up or returns your calls.
I thought that I would have received my order seeing it a UK based business. It have been over two week! This is bad! I no longer want this purchase I would just like my money back!
Long delivery
My order took 1 month to arrive , I even taught have been scammed, no email notification for delivery updates , pls this website needs to do better!
Do not buy from these people
Do not buy from these people, they are SCAMMERS! Shame on me fir fetting sucked in. I even returned the wig i purchased via Royal mail and they lied about not recieving it, even though it clearly stated as much on the RM website.
Not true to advertisement
Sorry but the wig I ordered did not match up to the true picture advertised. I have tried various hair vendors but they have all seem be disappointment 😞. I think I would stick to where I normally buy in bundles and continue to make my own.
Looks great ;-) but i'm going to use…
Looks great ;-) but i'm going to use them next year for the photoshoots!
Order not received!
First of all hair never arrived
First of all hair never arrived, this is a fake company no way these reviews are real at all, I waited 3 weeks and nothing came , tried reaching out to them emails , calling the fake number nothing, no respond just got ignored , the only thing that saved me from losing my money was I paid with lay buy. So I was refunded all my money, little advice save your cash and spend it somewhere else at this point stick to Ali express at lease you get. Real hair and excellent customer service …don’t shop here they just scammers I dare them to respond ….. thieves …

Réponse de Total Body UK
I love the hair
I love the hair, but the back side makes knots every time and the cap is small.
lush hair!
one of the best quality wigs I've had, the hair was silky and the lace was as described, would rate 5 star but the shipping was a long wait. if this could be improved this would be my go to company
Excellent service
Items did not match discription
Items did not match discription. Response time to issue is astounding 4/5 month on still no response.
Its okay
I ordered a wig from here, and the quality was i'd say 4/5. They are cheaper priced so you get what you pay for. The picture of the wig showed clips instead of those sliding combs. I received a wig with combs, so i'll have to buy some clips and sew them on. The corners of the wig (u part) lifts up when you try and put it under your hair, so ive had to try and bend then the other way so it lays flat. I washed the wig and this yellowy brown water came off of it. I can only assume its either a light dye used on the original hair wefts or silicone put on the hair to make it shiny. Other than those listed above, the hair is good. 4/5 id say, just disappointed the wig had combs instead of clips, so 4/5.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







