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Lisez les avis des autres

Noté 1 sur 5 étoiles

I don’t think this company deserves even one star. I ordered the Bioderma Photoderm M SPF 50+ Golden Tint (40ml), but I never received my order. I repeatedly tried calling customer service, but no... Voir plus

Noté 2 sur 5 étoiles

I received my order quickly but one of the items was incorrect. I have emailed the ‘customer care’ department twice but not received a reply although I have received a request for product reviews. I w... Voir plus

Noté 2 sur 5 étoiles

I understand this wig is cheap (£150) but I’ve had much better quality for the same price from Amazon and eBay, even Aliexpress. The colour online looked more red with orange undertones but it’s defin... Voir plus

Noté 1 sur 5 étoiles

I placed an order for Royal Green Tumeric last December. When product arrived it was out of date stock. I have left so many messages on their various phone numbers, I did receive a call early January... Voir plus

À propos de l'entreprise

  1. Fournisseur d'extension de cheveux
  2. aussi dans
  3. Distributeur de produits de beauté
  4. Distributeur de produits pour la peau
  5. Fournisseur de produits de beauté
  6. Magasin de produits capillaires
  7. Magasin de produits de beauté

Écrit par l'entreprise

Total Body UK offers a range of hair, Mary Kay skincare and beauty products that you will love. Buy now, pay later with Klarna or Laybuy! Shopping Affordable Luxury Lace Wigs & Bundles ,Make Up & Accessories online just got easier. Free Delivery and 20% Discount!


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

23 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,8

Tous les avis

(23)

3 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

No order received

I don’t think this company deserves even one star.
I ordered the Bioderma Photoderm M SPF 50+ Golden Tint (40ml), but I never received my order. I repeatedly tried calling customer service, but no one ever answered. I also sent messages to the mobile number they provided. Although I received apologies, my order was still never dispatched.
After more than a month of waiting and following up with them four times, they finally processed my refund. This was an extremely frustrating experience.
I would not recommend buying from Total Body Care online. Their customer service is very poor, and their claim of delivering orders within 3 working days was completely untrue in my experience.

6 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Out of date stock sent

I placed an order for Royal Green Tumeric last December. When product arrived it was out of date stock. I have left so many messages on their various phone numbers, I did receive a call early January from a chap called James who promised to resend order but 6 weeks on nothing . Today I have again telephoned, answer machine as always and emailed. Still no response. They have had my money!! My advice, AVOID this company

19 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

No response to incorrect item delivered

I received my order quickly but one of the items was incorrect. I have emailed the ‘customer care’ department twice but not received a reply although I have received a request for product reviews. I won’t use Total Body Care again as it is when things go wrong you find out how much a company is actually bothered.

23 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

GDPR concern

GDPR concern. This company posted my creams, quickly which was great. BUT they added spreading cardboard to the parcel, with another customers name, and address on. So I now have the details of another customer on an order addressed to me.

20 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Fraud!!!

Fraud!!!
The product is paid for, but the product is not sent out! 13 days have already passed! no one answers the calls and there is no answer in the chat either! Do not buy anything from this fake store!

25 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Terrible service

Terrible service, ordered Christmas pyjamas 1st of December. Order still not dispatched on 20th December received refund with no explanation and no reply to messages. Avoid waste of time.

1 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY ANYTHING FROM THIS COMPANY!!!!!!

I’ve place an order and have not received it! I needed this item for last week Friday!
I’ve tried calling but no one picks up or returns your calls.
I thought that I would have received my order seeing it a UK based business. It have been over two week! This is bad! I no longer want this purchase I would just like my money back!

14 novembre 2022
Avis spontané
Noté 4 sur 5 étoiles

Long delivery

My order took 1 month to arrive , I even taught have been scammed, no email notification for delivery updates , pls this website needs to do better!

20 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Do not buy from these people

Do not buy from these people, they are SCAMMERS! Shame on me fir fetting sucked in. I even returned the wig i purchased via Royal mail and they lied about not recieving it, even though it clearly stated as much on the RM website.

23 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Not true to advertisement

Sorry but the wig I ordered did not match up to the true picture advertised. I have tried various hair vendors but they have all seem be disappointment 😞. I think I would stick to where I normally buy in bundles and continue to make my own.

24 février 2022
Avis spontané
Noté 1 sur 5 étoiles

First of all hair never arrived

First of all hair never arrived, this is a fake company no way these reviews are real at all, I waited 3 weeks and nothing came , tried reaching out to them emails , calling the fake number nothing, no respond just got ignored , the only thing that saved me from losing my money was I paid with lay buy. So I was refunded all my money, little advice save your cash and spend it somewhere else at this point stick to Ali express at lease you get. Real hair and excellent customer service …don’t shop here they just scammers I dare them to respond ….. thieves …

6 novembre 2021
Avis spontané
Logo de Total Body UK

Réponse de Total Body UK

In the future when your purchase from a company it would be really useful if you read their shipping and return policy before purchasing. That way you'll know exactly how long it takes to dispatch an order and how long delivery will take.
Companies that are scamming people don't use Klarna, Laybuy or PayPal.

Noté 4 sur 5 étoiles

lush hair!

one of the best quality wigs I've had, the hair was silky and the lace was as described, would rate 5 star but the shipping was a long wait. if this could be improved this would be my go to company

26 octobre 2021
Noté 4 sur 5 étoiles

Its okay

I ordered a wig from here, and the quality was i'd say 4/5. They are cheaper priced so you get what you pay for. The picture of the wig showed clips instead of those sliding combs. I received a wig with combs, so i'll have to buy some clips and sew them on. The corners of the wig (u part) lifts up when you try and put it under your hair, so ive had to try and bend then the other way so it lays flat. I washed the wig and this yellowy brown water came off of it. I can only assume its either a light dye used on the original hair wefts or silicone put on the hair to make it shiny. Other than those listed above, the hair is good. 4/5 id say, just disappointed the wig had combs instead of clips, so 4/5.

10 septembre 2021
Avis spontané

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