Typing our conversation to each other avoided any difficult in voice accents. it let me read my response before sending it, to ensure what i said made sense. The response were quite quick and tot... Voir plus
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i was lucky enough to be helped today by Ayabonga when i contacted total energy, i have to say what a brilliant and polite customer service person who could not do enough to sort out my issues. brilli... Voir plus
ayabonga was extremely helpful and worked quickly to resolve my query. asked clear questions to help assist in resolving my concerns and didnt waste my time with nonsense which is much appreciated
Has problems logging into the portal and went on the webchat. Qyaam Clark sorted the sorted the problem immediately. Great service. Thank you so much.
À propos de l'entreprise
À propos de TotalEnergies Gas & Power (UK only)
Écrit par l'entreprise
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Coordonnées de contact
Royaume-Uni
- 08002761014
- totalgp.com
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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i was lucky enough to be helped today…
i was lucky enough to be helped today by Ayabonga when i contacted total energy, i have to say what a brilliant and polite customer service person who could not do enough to sort out my issues. brilliant service.
Extremely helpful :-)
ayabonga was extremely helpful and worked quickly to resolve my query. asked clear questions to help assist in resolving my concerns and didnt waste my time with nonsense which is much appreciated
Has problems logging into the portal…
Has problems logging into the portal and went on the webchat. Qyaam Clark sorted the sorted the problem immediately. Great service. Thank you so much.
Efficient and clear information
Qyaam Clark was very efficient and helpful when asked for information
Qyaam Clark was very helpful as always…
Qyaam Clark was very helpful as always :)
Qyaam Clark answered every question…
Qyaam Clark answered every question that was asked of them
Typing our conversation to each other provided clarity
Typing our conversation to each other avoided any difficult in voice accents. it let me read my response before sending it, to ensure what i said made sense. The response were quite quick and totally made sense. the person who answered all my queries was named Qyaam Clark
Quick response
Ayabonga has been very helpful and resolved the matter very fast
Helpful as always
Helpful as always
Ayabonga resolved my query very quickly.
Great help from Ayabonga,
Great customer support
I was contacting Total for our churc's annual energy usage. The website was undergoing upgrades so chatted to Shameeg, who was very helpful and quickly provided all the information. Great service!
Had two issues and Web Chat sorted…
Had two issues and Web Chat sorted everything for me
Quick solution
Christine was helpful
Christine was helpful. She provided me the information I needed in a professional and efficient manner.
Shameeg was very helpful
Shameeg was very helpful. It was a very complex query about a new account, bills and correspondence not received, errors in the opening account reading and more!
Great service by Qyaam Clark
Qyaam - Super helpful
Qyaam was incredibly helpful. They helped me confirm account details ensuring a change of ownership was actioned, provided me with the most recent bills, the statement of accounts & helped me updating the contact details so future bills were correctly received. Their help has been greatly appreciated
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