Total Motor Care Avis 

Great work and delivered car .communication excellent and friendly .car delivery arranged last minute but fab

Massive Thankyou to you all , phoned for a mot last minute and was fitted in within the hour !! What amazing service . Very kind and helpful staff and a free coffee in the warm.
Many thanks

Had my car fixed there with my insurance company, excellent customer service and an excellent job would highly recommend

We were really pleased with the repairs to our car after a nasty accident. The car came back to us looking like it did before. We would have liked a few more updates as it was there for over 5 weeks but we understand how busy they were. They did their utmost to get it back to us for Christmas which we were very happy with. Thankyou Total Care Motors.

Car went in for repairs after an accident. Was told 2-3 weeks for car to be repaired. I can understand if this can’t be delivered but the communication was weak in letting me know. I had to call 95% of the time to find out what was going on. I got my car back after 7 weeks.

After waiting weeks for the car back, upon collection it wasn’t completely repaired. I even waited a few days after I got called that it was fixed as couldn’t get to the garage. The horn still wasn’t working. You would think it would all be checked before the customer collects. I then had to wait a further 3 days to receive my car.

After being told the car would get valeted, once I received the car it wasn’t very clean. I appreciate it was delivered and can get dirty during transportation but the inside was dirty. On the back of car seats, and also no plastic protection covers over the seat, steering wheel or floor.

After waiting several weeks, weak communication, not even repaired upon collection, no gesture of good will offered, other than delivering my car.

I used TMC for repairs after an accident. They were efficient and helpful and the car looked as good as new afterwards.

My car was repaired by Total Motor Care after a minor accident. The service provided was excellent. I received a courtesy car for the duration and I was very happy with the final result.

The Team at Total Motor Care were excellent. I had a small courtesy car for the duration and was kept notified of any issues & progress

Car was fixed lovely. The only reason I gave 4 stars was because the lack of communication as to how it was going. I was told 4-5 days. It was me calling, for an update. Think they should of updated me. Especially as it took over 2wks before I got car back. The car was cleaned really well when I did get it back

I use Total motor care at Sandwich Industrial estate to do my ford Kuga’s MOT and service. I knew it needed things done to it all break pads and discs etc so I was dreading the bill.
I had not previously used them.
I can honestly say they went above and beyond for me even collecting me back and forth from another town, they did an incredible job and the car has come back valeted inside and out.
The bill was extremely reasonable far less than what I was expecting.
Can’t say that that’s ever happened at a garage I’ve been to before and I’ve been driving for 30 years.
I was left thinking this is where I’ll always come in the future. Great customer service and best of all you do not get ripped off.

Excellent work carried out.I got my vehicle back a week earlier than expected.It was returned with a full valet service.This was a damage repair.Would I use this garage 100% yes.But I hope not

Great service, happy & friendly people, done a smashing job of making car looking happy again & would highly recommend anyone getting their car fix

TMC recently completed a repair to my car after a minor accident. Work was completed very satisfactorily and on time. Friendly service kept me informed at all times. Courtesy car was perfectly adequate.

They were very efficient and very friendly.

It would have been 5 stars except for the fact I wasted time bringing the car over for the weekend and borrowing a hire car, when I found out the work could’ve taken a lot less time. Plus it could’ve been done a lot earlier, as my new vehicle has been sat at the dealers waiting for me for over a month. Had to get wing mirror done to replace old for new car.

The staff were extremely friendly and helpful on Friday (16th) and today (19th) when I returned it.

Would highly recommend to anyone.

NB : you do need better sign posts to find you!!

Really friendly bunch, they did a fab job on my car.
Brilliant service, would highly recommend

Very good service from everyone who worked there. Competitive prices and excellent work on my car. Would recommend Total motor care to anyone who needs accident damage repairs.

The guys in the repair shop were helpful polite and explained how long it would take and kept me updated on my progress.
Would definitely recommend them and use them again.

Friendly and efficient, gave excellent service and kept me informed at all times on the work needed and how long it could take to get the parts. Delivered back to my door with a smile.