Great Customer Service Overall; Ms. Vickie and Ms. Tonya are very cordial. Tammy the manager is excellent, and has turned the vibe of the office into a "Sparkling Jewel." I appreciate how she tak... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Being able to walk in and people know your name. Both individuals are very courteous and very helpful. Always has a smile even when the day ain't the best.
L'entreprise a répondu
It was easy and convenient to do application and get funds in same day. Alley questions were answered.
L'entreprise a répondu
I’ve been off and on with tower loan for many years I Especially like our home office in Kankakee Illinois and my hats off to the staff there Especially Miss Vicky, they always make you feel like fami... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Établissement de crédit
- aussi dans
- Institution financière
- Prêteur hypothécaire
- Société de crédit et de prêt automobile
- Société financière non banquière
À propos de Tower Loan - Kankakee
Écrit par l'entreprise
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Coordonnées de contact
105 E Court Street, 60901, Kankakee, IL, Etats-Unis
- 815-348-1996
4,8
Excellent
73 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Tower Loan - Kankakee
We appreciate your kind words! We are so glad that you found us easy to work with and that you experienced our friendly service.
Hard to make monthly payments …
I was at a point that I couldn’t meet my monthly payments. I called Tammy and told her and she said I will help you don’t worry. By that afternoon she rewrote my loan and dropped my payment almost in half! I love the way she was so good with customer service.
7 janvier 2026
Réponse de Tower Loan - Kankakee
We're happy to hear that we could assist you during a difficult time. It's great to know that we were able to provide excellent customer service and rewrite your loan to lower your payments. Thank you for sharing your positive experience with us!
The ladies in the office were very…
The ladies in the office were very helpful and friendly.
Very knowledgeable.
30 décembre 2025
Réponse de Tower Loan - Kankakee
Thank you for your wonderful feedback. We appreciate you recognizing our team's helpful, friendly, and knowledgeable service.
Tammy made time after hours to…
Tammy made time after hours to accommodate me with my odd schedule
20 décembre 2025
Réponse de Tower Loan - Kankakee
Thanks for recognizing Tammy's dedication to accommodating your schedule. We appreciate your understanding and positive feedback.
THEY WERE VERY NICE
27 novembre 2025
Réponse de Tower Loan - Kankakee
We deeply cherish your kind words about our team's approach. Your positive experience means everything to us.
Réponse de Tower Loan - Kankakee
We are absolutely thrilled to hear you found our service helpful, fast, and friendly. Thank you for your review.
Let me tell you something
Let me tell you something. These people.... I go in there all the time just to bother them and get a loan. They put up with me Everytime. And truly I'm not sure how they manage! Tammy and Tanya I think there names are. But if they can put up with me. And get me approved for a loan. They can surely put up with you .. seriously. They are the greatest loan people around... I love them so much! They aren't just a service. There friends. I look forward to seeing them Everytime and make them smile and laugh and same back! Love you guys.
25 novembre 2025
Réponse de Tower Loan - Kankakee
We are utterly delighted to hear about your wonderful experience with Tammy and Tanya. Thank you for your loyalty and friendship, Adam!
Excellent customer service.
This office rocks. They're professional, courteous, and always friendly. Any questions concerns or doubts that may have come up in the past, were handled with dignity and respect.
18 novembre 2025
Réponse de Tower Loan - Kankakee
We are elated to hear about your positive experience. Thank you for recognizing our professional and courteous service, TELKIA.
They were a God sent for me because of…
They were a God sent for me because of some house repairs that came up. Everybody was friendly and helpful.
15 novembre 2025
Réponse de Tower Loan - Kankakee
Thank you for sharing your positive experience. We are honored to help with your house repairs and appreciate your kind words about our team.
Kankakee Office
Their staff is not only friendly but also highly skilled. Smooth process & great customer service.
22 octobre 2025
Réponse de Tower Loan - Kankakee
Thank you for taking the time to recognize our skilled staff and smooth process at the Kankakee Office.
Very professional and kind
Made sure I understood my loan agreements and explain other financial options had my best interest at heart
17 octobre 2025
Réponse de Tower Loan - Kankakee
We are grateful for your kind words about our professional service and clear loan explanations.
Their process was quick and easy
Their process was quick and easy. I also received funds very quick next day.
27 septembre 2025
Réponse de Tower Loan - Kankakee
We are thrilled to hear our process was quick and easy for you, Ron. Thank you for choosing Tower Loan.
Exceptional Service
Tammy and Tonya were exceptional help. Not only did they walk me step by step on how to navigate the process but they also explained everything to me in great detail. Thank you so much to these ladies.
26 septembre 2025
Réponse de Tower Loan - Kankakee
We are grateful for your kind words about Tammy and Tonya's exceptional service and detailed guidance throughout the process.
Awesome Customer Service!
Tammi was very helpful and super nice! But more than anything, she was very encouraging and offered many words of support!
13 septembre 2025
Réponse de Tower Loan - Kankakee
Thank you for sharing your wonderful feedback about Tammi! We are delighted her encouraging support made such a positive impact.
Very friendly and helpful
They made it very simple and fast and was friendly and went beyond
13 septembre 2025
Réponse de Tower Loan - Kankakee
We greatly appreciate your kind words about our friendly service and simple process at Tower Loan.
The experience was fantastic
The experience was fantastic. They took care of us right on the spot. Thank you for your help.
11 septembre 2025
Réponse de Tower Loan - Kankakee
We are ecstatic to hear about your fantastic experience! Thank you for choosing Tower Loan, MARLYSS.
I love tower loan everyone is so…
I love tower loan everyone is so friendly wouldn't go anywhere else
10 septembre 2025
Réponse de Tower Loan - Kankakee
We are pleased to hear you love Tower Loan and find our team friendly. Your loyalty means everything to us.
Réponse de Tower Loan - Kankakee
We are pleased to hear you found our team courteous and friendly. We appreciate your positive feedback.
Réponse de Tower Loan - Kankakee
Thank you for your positive feedback! We're pleased to hear that you found our team helpful and the process straightforward. We look forward to serving you again in the future.
Love the surroundings
Love the surroundings.
The people there were great good friendly staff.
8 août 2025
Réponse de Tower Loan - Kankakee
Thank you for sharing your positive experience. We're pleased to hear that you enjoyed the surroundings and found our staff to be friendly and welcoming. Your feedback is greatly appreciated!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.