Extremely sketchy
Extremely sketchy. They mailed out an incorrect set of front replacement motors/gearboxes. I sent an email with picture documentation about the error and was told that the parts i ordered are "obsolete and no longer available." I literally just replaced the rear motors bought from them a month prior on the same toy. The parts they mailed me are even different than the pictured parts listed on their website. They initially said on a different email that they would accept a return due to the error only for them to go back on that written email on several occasions and deny a return.
Then i received another email asking me to retrofit a bigger axle on my son's 6 year old toy so that their initial parts could properly fit. This means me spending an additional $100 on a thicker axle plus my time to install to accommodate their fitment issue. I denied this request and then was told that they "found a correct fitment set of motors in their shop which they would mail me free of charge." This miraculous pair also did not fit due to the motors both having female connections. I was then personally given a phone call by them asking me to do them a favor and take the time to switch motors on the two sets in order for the parts to work and fit properly so that i did not need to return the two sets. I did this and the parts still did not work.
At this point, I asked for a return on the parts and they had the nerve to ask me to cover the return shipping cost which i denied. They then denied my return.
I filed a claim on my end and bought the correct parts off Amazon for literally more than 50% less than what they were charging me. For a set of two front, correct fit motors on Amazon i paid $33.99 before tax. They charge $78.00 before tax. Wow.
This is after doing business with them since 2021 on several transactions as they were the authorized parts seller given by the place i bought the toy from. Be warned, morals lacking and zero regard for you time.
I never write reviews but i am doing so to hopefully prevent someone else from the frustration and wasted time i have endured over the course of two months.








