I bought a hand held suduko game for my dad. I didn't realise it was being shipped from America, so it did take weeks to arrive. However, customer services were true to their word and kept me updated... Voir plus
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I ordered a collectors edition toy so was quite expensive. I never received tracking info like stated in my confirmation email but my order turned up 4 days early and in perfect condition. I will h... Voir plus
I was very happy when my 50 Italian quiz cards arrived yesterday--one day before I received today's message saying "my order had been shipped". I think there was a bit of confusion and it did take qui... Voir plus
When I first received my item (Clue Office Board game) I was quite disappointed as it was damaged. I reported this issue on the phone and was asked to Email pictures. Once this was completed i had not... Voir plus
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À propos de l'entreprise
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Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Avoid at all costs
Avoid at all costs. I had to raise a dispute with my bank as my order had not shipped after a month, the refund that I was then promised was not put through by the company

Réponse de ToysCentral United Kingdom
Scam
I contacted toycentral to ensure the product i was buying was the correct one.
They emailed yes.
I ordered it, it was the wrong product and I can not return. They use evri for delivery, but not returns, and have not supplied me with an alternative return method

Réponse de ToysCentral United Kingdom
Great service
The company kept in touch with me the whole time, and answered any questions I had promptly. My item even arrived early, I am very happy with the service. I read the reviews and was unsure but so glad that I used them. Thanks
It's a good one
It's a good one. But the gaussian curve is more flattened bell curve and tail is long. Stil works for demonstrating the consistent randomness for kids
Extremely helpful for an overseas buyer…
Extremely helpful for an overseas buyer to make a purchase. Brilliant website and easy checkout.
Choice of products - second to none, Well done and wish there were more companies around the world with this 5 star service
Frustrating fight for refund
Great customer service response until item ordered then went downhill. A week after ordering and no information re dispatch I contacted company. Informed that item was out of stock and wanted to give me a voucher. Which I declined and requested full refund which was promised. When no refund received I contacted my credit card provider and made a claim. Further contact received from Toyscentral and told a voucher would be given, again demanded full refund. Eventually received full refund to my credit card. Will never use again.
It looked pretty good to me but the…
It looked pretty good to me but the young lady that I bought it for has not received yet
It’s great my kids adore it- the most fun! but after a year there’s a hole in it
Amazing slide but it’s got a hole it in after a few months of purchase and it won’t inflate
Ordered a heavy duty saucer swing which…
Ordered a heavy duty saucer swing which cost £486.I thought it would be shipped from UK as a UK website, but came from US in one small box so I was wondering about the quality before I even opened the box. There was an invoice attached in US Dollars confirming the cost of the item: $186...... The product was not, in my opinion, as described and certainly looked more like a £100 swing than the £486 I paid. I work for a children's charity and I thought I'd try a new supplier - bad move, but I had no choice to use the item for my project due to the time sensitive nature of my work. Very poor quality item, worth around the £100-£150 mark only. Ripped off! Will NEVER use this company again!
Grandads little man's truck
Very handsome car. Just like grandads real chevy 3100. That we have to go everywhere in.
My grandson loves it and drives it every weekend. When he comes to stay. This is the start of a fantastic adventure and life long story.
Received my product all fine
Received my product all fine. Wouldn’t listen to a lot of these reviews.
Delivery was quick and efficient
Delivery was quick and efficient. We had an issue with our product not the companies fault and they did there best to help rectify it.
Product arrived in good condition
Product arrived in good condition, but it took longer to arrive than expected
Very professional service and quick…
Very professional service and quick dispatch and arrival
Fab product
Fab product. Tracking was brilliant. The kids absolutely love their new swing basket!!! I would definitely use them again!
Great Product
I was a bit sceptical as l ordered a high price item which came from America. The item arrived in reasonable time in great condition and my grandson loves it. I was pleasantly surprised and would use again. My only criticism was the lack of communication. I tracked the order otherwise I wouldn’t know what was going on.
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