ToysCentral United Kingdom Avis 

458
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought a hand held suduko game for my dad. I didn't realise it was being shipped from America, so it did take weeks to arrive. However, customer services were true to their word and kept me updated... Voir plus

Noté 4 sur 5 étoiles

I ordered a collectors edition toy so was quite expensive. I never received tracking info like stated in my confirmation email but my order turned up 4 days early and in perfect condition. I will h... Voir plus

Noté 4 sur 5 étoiles

I was very happy when my 50 Italian quiz cards arrived yesterday--one day before I received today's message saying "my order had been shipped". I think there was a bit of confusion and it did take qui... Voir plus

Noté 5 sur 5 étoiles

When I first received my item (Clue Office Board game) I was quite disappointed as it was damaged. I reported this issue on the phone and was asked to Email pictures. Once this was completed i had not... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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3,7

Moyen

TrustScore 3.5 sur 5

458 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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3,7

Tous les avis

(458)

100 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Avoid at all costs

Avoid at all costs. I had to raise a dispute with my bank as my order had not shipped after a month, the refund that I was then promised was not put through by the company

16 juin 2026
Avis spontané
Logo de ToysCentral United Kingdom

Réponse de ToysCentral United Kingdom

Hi Stuart,

We apologize for the delay in your order delivery. We are committed to improving our shipping process.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
ToysCentral

Noté 1 sur 5 étoiles

Scam

I contacted toycentral to ensure the product i was buying was the correct one.
They emailed yes.
I ordered it, it was the wrong product and I can not return. They use evri for delivery, but not returns, and have not supplied me with an alternative return method

1 juillet 2026
Avis spontané
Logo de ToysCentral United Kingdom

Réponse de ToysCentral United Kingdom

Hi Amanda,

We apologize for the disappointment with your product. Your feedback is essential to us, and we’ll take corrective actions,

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
ToysCentral

Noté 5 sur 5 étoiles

Great service

The company kept in touch with me the whole time, and answered any questions I had promptly. My item even arrived early, I am very happy with the service. I read the reviews and was unsure but so glad that I used them. Thanks

19 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

It's a good one

It's a good one. But the gaussian curve is more flattened bell curve and tail is long. Stil works for demonstrating the consistent randomness for kids

8 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Frustrating fight for refund

Great customer service response until item ordered then went downhill. A week after ordering and no information re dispatch I contacted company. Informed that item was out of stock and wanted to give me a voucher. Which I declined and requested full refund which was promised. When no refund received I contacted my credit card provider and made a claim. Further contact received from Toyscentral and told a voucher would be given, again demanded full refund. Eventually received full refund to my credit card. Will never use again.

22 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered a heavy duty saucer swing which…

Ordered a heavy duty saucer swing which cost £486.I thought it would be shipped from UK as a UK website, but came from US in one small box so I was wondering about the quality before I even opened the box. There was an invoice attached in US Dollars confirming the cost of the item: $186...... The product was not, in my opinion, as described and certainly looked more like a £100 swing than the £486 I paid. I work for a children's charity and I thought I'd try a new supplier - bad move, but I had no choice to use the item for my project due to the time sensitive nature of my work. Very poor quality item, worth around the £100-£150 mark only. Ripped off! Will NEVER use this company again!

12 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Grandads little man's truck

Very handsome car. Just like grandads real chevy 3100. That we have to go everywhere in.
My grandson loves it and drives it every weekend. When he comes to stay. This is the start of a fantastic adventure and life long story.

25 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Fab product

Fab product. Tracking was brilliant. The kids absolutely love their new swing basket!!! I would definitely use them again!

29 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Product

I was a bit sceptical as l ordered a high price item which came from America. The item arrived in reasonable time in great condition and my grandson loves it. I was pleasantly surprised and would use again. My only criticism was the lack of communication. I tracked the order otherwise I wouldn’t know what was going on.

27 mars 2026
Avis spontané

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