Easy to deal with company. Work was done at specified time and place and at price quoted. Contractor representative used by them however was a little diferent in attitude. Came to my c... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Dalene was helpful and understanding when it came to renewing my Tracker subscription. I had it on autorenew but following a change of card, this payment failed. She gave me the option of autorenewing... Voir plus
L'entreprise a répondu
Fantastic job. The installer phoned and messaged me to let me know what time he would arrive. Friendly and knowledgeable guy. Fitted my new Tracker in under an hour. Left my car spotless. Great servic... Voir plus
L'entreprise a répondu
I've used Tracker for 20+ years and have always found them very easy to deal with, and today was no exception. It's rare nowadays to get through to an actual person without having to go through seve... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Visit us today for car & vehicle tracking & security systems. We also provide industry leading fleet management solutions.
Coordonnées de contact
6-9 The Square, Stockley Park, UB11 1FW, Uxbridge, Royaume-Uni
- 0808 509 0909
- customerservice@tracker.co.uk
- tracker.co.uk
4,6
Excellent
2 k avis
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick response and clear advice.
Quick response and identification.
No pushy sales. Simple clear concise advice.
A pleasure to do business.
17 avril 2026
Avis spontané
Early days
Based on the last person that we spoke to on the phone, she was very helpful. I am still not sure about the whole service. We have had an email from the installers but they have said nothing available in my area and I have to call them to book? Think these reviews are good but they want them too soon.
14 avril 2026
Avis spontané
Réponse : Tracker Network UK
Dear Rosnia,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Really efficient service
Really efficient service, I would highly recommend
14 avril 2026
Avis spontané
Réponse : Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Not a good experience
If you're looking to install a tracking device on your car then steer clear of this company.
I've had so many false alarms. In particular, every time I've taken the car to continental Europe the system goes mad and sends constant alerts that can't be stopped. The technical support has been dreadful too.
14 avril 2026
Avis spontané
Réponse : Tracker Network UK
Dear Customer,
Thank you for taking time to leave a review, we are sorry to hear that you have had multiple false alerts.
In order for us to locate your account, please can you provide us with further information via find reviewer.
Your feedback is important to us and we are keen to understand the reasons for false alerts and help resolve the issue for you.
We are sorry for any inconvenience caused to you.
Kind regards
Tracker Network UK
They know what they are talking about
The person that I spoke to was very knowledgeable and helpful.
13 avril 2026
Avis spontané
Réponse : Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Easy to deal with company.
Easy to deal with company.
Work was done at specified time and place and at price quoted.
Contractor representative used by them however was a little diferent in attitude.
Came to my caravan, was very brusk in his manner,
did not like being told where the existing tracker was fitted, just wanted to leave it in place and find a new location on my caravan to suit his ease of fitting new tracker! This would have meant cutting into the wiring loom yet again to find an earth wire.
I had to insist he remove old tracker and place new one in same position.
Whilst he was doing the nessesary operational check and associated paperwork, there was a loud pop inside the caravan, somehow he had managed to turn on the electric hob on my caravan cooker, heating the glass cover plate, which statttered like a car windscreen, glass all over the cooker top!
He did. contact the contractors office who instantly requested that I sorted out the issue and send them the bill as they did not know how to deal with caravan parts and issues regarding repairs.
As of yet I am
13 avril 2026
Réponse : Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
A great customer experience
A great customer experience from transfer of my existing unit through sales advice quality installation on the agreed day.
A few technical issues ensued later within the App but overall the S5 Plus is an excellent product providing me with security and confidence.
13 avril 2026
Réponse : Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Polite and friendly technician.
7 avril 2026
Réponse : Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Never worked to begin with.
Was sold one of these with my car, great I thought - I have a nice car so why not keep it safe ?
Unit completely failed not even halfway through having it, I was expected to pay to replace it - I don't think so. Even when it did "work" it was reporting my car about 3 days behind where it actually was, what an amazing deal for £200 a year!
Now you call me and email me days in a row expecting me to renew, pay for another unit and start this over again ? No thanks.
8 avril 2026
Avis spontané
Réponse : Tracker Network UK
Dear Rayna,
Thank you for leaving a review, we are sorry to hear that the device installed was not working as expected.
We have reviewed your account and noticed that you had purchased one of our self-installed device through a third party dealer, the device is designed to report its location once every 24 hours but this can skip if the device is struggling to establish high GPS connectivity.
The reasons for this could vary as it depends on the installation location and quality of the network in the area. Nevertheless, we cannot see any communication from yourself informing us the issues you have experienced with your unit purchased until our recent email to you regarding renewal.
Your feedback is valuable to us, we will get our service team to contact you to offer a suitable resolution. We apologise for any inconvenience caused to you.
Kind regards
Tracker Network UK
Straight forward to deal with
9 avril 2026
Avis spontané
Réponse : Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Réponse : Tracker Network UK
Dear Paul,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Good Tracker renewal experience
Dalene was helpful and understanding when it came to renewing my Tracker subscription. I had it on autorenew but following a change of card, this payment failed. She gave me the option of autorenewing again but I will probably have sold the van by then. Efficient and polite.
7 avril 2026
Avis spontané
Réponse : Tracker Network UK
Dear Martyn,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Early contact but long wait
Easy installation of new device at my home. I had many calls from a couple of months before my contract expired but no messages were left. When finally I booked the install there was a wait of several weeks before all was completed.
31 mars 2026
Réponse : Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Réponse : Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Fantastic job
Fantastic job. The installer phoned and messaged me to let me know what time he would arrive. Friendly and knowledgeable guy. Fitted my new Tracker in under an hour. Left my car spotless. Great service again from Tracker UK.
6 avril 2026
Réponse : Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Installation on new vehicle
All delivered and installed on time as arranged,Jack who did the installation was a credit to your company very polite and respectful , i would definitely recommend him for all installation work .👍
31 mars 2026
Réponse : Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Réponse : Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Great service
A good, efficient service. Rishi was very helpful and proficient.
25 mars 2026
Avis spontané
Réponse : Tracker Network UK
Dear Duncan,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Excellent customer service guided me…
Excellent customer service guided me through procedure all the way very happy
31 mars 2026
Avis spontané
Réponse : Tracker Network UK
Dear Terry,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Quick response
Had a couple of queries about a tracker. Quick response with clear information from Darren.
25 mars 2026
Avis spontané
Réponse : Tracker Network UK
Dear Rita,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
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