Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolute terrible company, paid the initial £1 for the free trial and IMMEDIATELY CANCELLED the trial and they still took £24 off my damn card. I’ve sent a cancellation letter through a different comp... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Same issue as may other customers. Paid £1 for initial tracking and cancelled the monthly subscription almost immediately. A month later they took £25 from my account which my banks fraud team is no... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Catbytes run a digital drop in club in Lewisham. A visitor came to us to say she was being continuously charged for a single parcel delivery. We thought it was very unusual for a one off delivery to o... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

A total waste of time. I paid £1 initially for no useful information at all. Now they have taken £24.90 on my debit card being the 1st supposedly monthly subscription which commences 3 days after init... Voir plus

L'entreprise a répondu


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

195 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I just got scammed!!!!!!

I just got scammed. They don’t let you login aftet they take your money

14 septembre 2024
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello Maleek Sanneh,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

Tracker.net is a SCAM.

Tracker.net is a SCAM.

13 août 2024
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello Gerald Darby,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

Disgraceful scam

Ordered a sentimental item remembering my.Husband, taking ages to come from the Seller, .lots of emails back and forwards, they told me it's been despatched.and with the carrier, supposedly Royal Mail will deliver, got a.message.to say.about Trackerly, glad I read the small talk as.they wanted.a £1 initially, but then another payment of £24.90 would be due if I signed up for it,
So didn't give my card number.etc, glad I didn't cos.what.i see.here in these reviews.lots of people been done by these, disgraceful .

12 août 2024
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello Sandra Ball,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

its a scam proper scam

its a scam proper

1 août 2024
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello Michael Burns,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

Facilitating fraudulent company

This company are facilitating a fraudulent drop ship company. My pensioner mother made a purchase online and what was delivered doesn’t match the item. I called Trackerley to ask if they could help us track who the seller was and they won’t give any information out. I said to the woman I spoke to ‘do you not care the company you’re dealing with has conned a pensioner?’ and she said no and hung up the phone. Do not deal with these people.

31 juillet 2024
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello D Whelan,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

Absolutely shocking from start to…

Absolutely shocking from start to finish and a RIP OFF. Rude staff.
***AVOID AT ALL COSTS***
DO NOT PAY for the tracking service!!

29 juillet 2024
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello Jamie Overton,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

This is a scam website

23 juillet 2024
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello Titas Vinciūnas,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

Thieving bleeps.

The item I purchased through Facebook still has not arrived so I emailed them and they sent this tracking number and website. Luckily my phones firewall refused to allow me to go any further when I needed to ‘prove’ I was not a robot. Reading these reviews about being signed up for a subscription alerted me to the fact that it’s a scam. I feel so angry for everyone who has been scammed by these absolute scum of the underworld. Obviously do not use as they are thieving bleeps!! Thank you to iPhones firewall for saving me. So sorry for other people.

8 juillet 2024
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello Laura,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

This is a scam

I was tracking a parcel on a app called 17Track, and a link came up, I clicked on it, it diverted me to Trackery, and it’s a monthly payment scheme, can’t understand why I would get diverted, never even heard of the company before, just a warn others.

4 juillet 2024
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello Mr Paul Campbell,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

I was going to pay

I was going to pay to see my my parcel would arrive but seeing the comments I'm not paying to check thank u everyone for your reviews I will not sign up to this!!!

2 juillet 2024
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello Kieran,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

%100 f**kin scamm be careful guys they…

%100 f**kin scamm be careful guys they charge 1£ for first and then every month 24.90£

7 juin 2024
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello Samet Kadi,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

I can't even give one star. 100% SCAM

I can't even give one star. It is absolutely scam.
They pretend that if they are a part of parcel force and ask £1 to pay, apparently this is a "sign up" for subscription.

2 avril 2024
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello Mia,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

Devious scam to extract £25 out of…

Devious scam to extract £25 out of unsuspecting subscribers. Trying to track a package, logged into this site instead of ParcelForce and stupidly paid a £1 to subscribe and track Tracking was non existent and the confirmation EMail had no reference to the further £24.90 that would be charged within 72 hours. My own stupidity, but sites like this should be banned.

21 mars 2024
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

Unsuccessful in everything it seems ……

Fortunately I didn’t sign up to this scam
Reading the reviews on here the fact that EVERYONE they supposedly tried to contact they were unsuccessful so the chances of trackerly actually tracking a parcel are nil
Vile people scamming whoever they can

3 février 2024
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello Sally Williams,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

Scammers

They are just a bunch of scammers, who are unbelievably rude!

I thought I had worked out how to use their website to pay the £1.00 checking that my item had been delivered.

What I hadn’t realised was that I was signing up to a subscription for which my bank fortunately protected me from.

This was all done through the post office track and trace service. I’ve got the feeling another television series will be made about this…. The Post Office is beyond incompetent because I certainly didn’t expect to have to pay to see that my item had been delivered as I thought I was paying for that, let alone an attempted scam.

16 janvier 2024
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello Richard,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

this web cut my 24.90

this web cut my 24.90. why they charge me i paid 1 £ only one time tracke my parcel they took so much money refund my money back. kindly

7 septembre 2023
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello Shaiz Raja,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

Thieving shitehawks will scam you do…

Thieving shitehawks will scam you do not use or trust should be banned from trading work hand in hand with BLUE DWEN DEN .COM also scammers

16 août 2023
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello GREG NEWMAN,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

Absolutely awful

Absolutely awful. A scam!!!! They asked me for £1 and after, without even telling me they took £24.90!!! out of my account

Do NOT use!!!!

24 juillet 2023
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello Ms Ana Maria Gonzalez Moraga,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

CHEATED BY TRACKERLY…

Like many other people I have been tricked by this company into paying a monthly subscription twice. I have tried to cancel it and eventually got through today, but no offer of refund and I will be watching to see if they process another payment next month. My credit card provider has put them on a black list with MasterCard but this did not work. It is also not possible to print out any confirmation from their website. AVOID THEM AT ALL COSTS THEY ARE CHEATS AND CHARLATANS.

30 juin 2023
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello Terence,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Noté 1 sur 5 étoiles

SCAMMERS!

SCAMMERS!! THEY OFFER A £1 PACKAGE tracking service then try and slip a £25 a month subscription. If it wasn't for my bank app they would have got away with it too!! Do not Use!!

16 juin 2023
Logo de Trackerly

Réponse de Trackerly

Hello William Twaddle,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus