TradeGPT Broker Avis 16

Réponse de TradeGPT Broker

4 mars 2025

Hello Nur,

We take our company’s reputation and customer privacy very seriously. Our policies and principles strictly prohibit unsolicited or aggressive calls, and we are 100% certain that no member of our team would engage in such practices. We respect our clients’ data and privacy, and under no circumstances would we jeopardize our credibility by violating these standards.

Based on your review, it seems possible that another company may be responsible for the calls you’re receiving. We have also noticed similar reviews posted on other platforms, which raises concerns that this may be a misunderstanding or even a case of mistaken identity.

If you believe you have been contacted by someone claiming to be from our company, we strongly encourage you to verify their details and report any suspicious activity. To clarify this matter, we suggest that you submit evidence such as call logs or screenshots to Trustpilot for review. They can help determine the source of these calls and ensure that your concerns are addressed appropriately.

We value transparency and customer trust, so please feel free to reach out directly if you need further clarification.

Réponse de TradeGPT Broker

28 janv. 2025

Thank you for sharing your concerns. However, upon reviewing our records, we are unable to locate any account associated with your name or the transaction details you’ve mentioned. We take such matters seriously and would like to assure you that we are committed to maintaining transparency and fairness in all our operations.

To resolve this issue efficiently, we kindly request that you provide your account details or any relevant transaction information that would allow us to investigate further. Please include any confirmation emails or transaction IDs you may have received at the time of your withdrawal request. This will help us better understand the situation and ensure that any discrepancies are addressed promptly.

We would also like to remind you that our firm operates with strict compliance to industry standards, and we have a dedicated customer service team ready to assist with any concerns. If there is a valid issue with your transaction, we are more than willing to work with you to resolve it as quickly as possible.

We value all feedback, and we appreciate your cooperation in providing the necessary details to clear up any misunderstandings. Thank you for your understanding, and we look forward to hearing from you soon.

Réponse de TradeGPT Broker

2 déc. 2024

Thank you for reaching out to us. We acknowledge your concern regarding the lack of communication and understand the importance of resolving this matter promptly.

Please rest assured that your request for a director to contact you has been noted and escalated to the appropriate department. We are committed to addressing your concerns and will ensure that a senior representative reaches out to you via email at the earliest opportunity to discuss a workable solution.

We appreciate your patience and look forward to resolving this matter to your satisfaction.