TradeInForCash.co.uk Avis 

869
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

11/6 update Sale concluded. Feel like the process could have been faster. I am saying that as someone that used similar services where processing time was much shorter Original review: I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Simple straightforward method to trade items. I use the postage paid option. Following the step by step instructions, it couldn’t be easier. Having spinal damage, opting for collection makes things so... Voir plus

Noté 3 sur 5 étoiles

It was an ok service, I wish the website were more transparent in its policies, for example, I had sent them 2 PS4's both of which had been opened for cleaning or repair. Had I known this I wo... Voir plus

À propos de l'entreprise

  1. Fournisseur de service de jeux

Écrit par l'entreprise

Welcome to Trade In For Cash, your one-stop-shop for selling your old games, consoles and electronics for some of the best trade in prices available anywhere online. We make it quick and easy to trade in your old PS2, PS3 and other gaming accessories by searching our database for a price, sending us your unwanted items via freepost – then receiving your cash in no time.


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4,5

Excellent

TrustScore 4.5 sur 5

869 avis

5 étoiles
4 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

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4,5

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(869)

26 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I had not heard of this company before…

I had not heard of this company before it came up on google, after reading the comments on Trust Pilot I thought I would give it a try, I was a little disheartened by the negative comments suggesting scam etc but I appreciated the professional responses from the team explaining why transactions had not gone through. I sent off a Nintendo DS to be sold with a prepaid postage and received the full payment that was advertised today. Took just over a week from posting to receive payment. I would recommend.

24 février 2025
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY

I sent off 4 Xbox controllers that had light scratches and dust on it and they said it was damaged. The original price was £46 and they told me it’s worth £1.22 and to pay £15 postage never use this website

18 février 2025
Avis spontané
Logo de TradeInForCash.co.uk

Réponse de TradeInForCash.co.uk

Dear Customer,

Thank you for your review. However, we must strongly disagree with your claims.

Our website clearly states that we do not buy faulty or damaged items. Despite this, you sent us four Xbox One controllers, all of which were:

- Faulty and damaged
- Missing battery terminal contacts/springs
- Had non-functional buttons and faulty analog sticks
-Previously opened and assembled from other controllers
- Damaged USB charging slot

Here are photos of the controllers for reference:
https://tradeinforcash.co.uk/img/F8lSxM5jMY7KWsc.jpeg

https://tradeinforcash.co.uk/img/P3mY8TppoQZjfKX.jpeg

https://tradeinforcash.co.uk/img/OXapUH9ik7smhaO.jpeg

https://tradeinforcash.co.uk/img/eOF8yOLsVVY1lV2.jpeg

https://tradeinforcash.co.uk/img/PheVYRQYuNUlF3p.jpeg

After we contacted you regarding their poor condition, you threatened us with negative feedback or legal action if we did not pay you the full amount.

We informed you that we were happy to return your items, but you would need to cover the shipping costs as you ignored our condition guidelines and misrepresented the condition of the items.

You were asked to cover £12.50 for return shipping (£6.25 for both inbound and outbound shipping). This return fee only applies to faulty or damaged items, and we did not ask you to pay £15.00, as falsely stated in your review.

Our negative feedback comes from customers who, like you, send faulty items, threaten us, and then demand full payment.

You have breached our terms and conditions by sending unsellable items, and we will not tolerate threats from customers who attempt to misrepresent item conditions for personal gain.

Kind regards,
Jan

Noté 5 sur 5 étoiles

Trustworthy business

if you would like to sell your old tech and you want to quickly turn them into cash, you can trust them. they even pay for postage, and their price is very competitive. also, they buy things that lots of other websites don't.

14 janvier 2025
Noté 5 sur 5 étoiles

All worked OK

All worked OK. I was paid the initial offer price. Nothing to complain about.

20 décembre 2024
Noté 1 sur 5 étoiles

Just go to CEX!!!

Very unhappy with the service i received. Sent my stuff off and didnt get so much as an email to say it had arrived or even been sent so had to chase them as it felt like a scam. Ended up waiting over 2 weeks for them to come back to me with a “revaluation” saying PS has scratches on the bottom and the pad rattles which is untrue. Said all game box’s are damaged and some games had deep scratched, but I tested all games before sending them. Claimed my basically unused VR equipment was not in good condition so they could offer me a fraction of the price. And now want to charge me £15 to send items back.
Feels like this is how they make money, once they have your items they “revalue” everything below what you were hoping for. Gutted I never just went to CEX!

In reply to your reply…
Everything you have said in your reply is false!!! The equipment was barely used and I tested everything b4 sending it off, even had a go of some of the older games for nostalgic reasons. And as anyone with OCD will be able to relate to, I am meticulous over putting disks back in correct box etc so absolutely no disks are cracked!!! The only thing you are even close on is the headphones and again it was barely used only the leather its made of looked old over time it may have been cracked just because of the cheap material its made out of but certainly not peeling. The comment about staff not wanting to wear the VR headset is hilarious as it genuinely could have passed for new.

12 décembre 2024
Avis spontané
Logo de TradeInForCash.co.uk

Réponse de TradeInForCash.co.uk

Dear Customer,

Thank you for your feedback. It appears that you may not have fully reviewed the condition of the items before sending them to us.

Here are just a few of the issues we noted:

PlayStation 4 Gold Wireless Headset – Very poor condition; the wireless receiver was missing (essential for use), the leather was peeling off, the headset was dirty, and the ear cushions were damaged.
Move Controller – Did not work at all.
Xbox 360 Game Discs – Received with cracks in the middle.
VR Headset – Extremely poor condition; so much so that none of our staff wanted to wear it for testing.
And these are just a few of the issues found.

We are an honest company and have been buying electronics for over 10 years, but we cannot pay full price for items that clearly do not meet our condition guidelines.

It is disappointing when customers select a condition that does not match reality and then expect to receive the full quoted price. You were charged £7.50 return postage and not £15.00.

If you have any further questions, please do not hesitate to contact us.

Best regards,
Tradeinforcash

Noté 5 sur 5 étoiles

Excellent company

Very reasonable quote, best quote ive recieved. Quick response and good service.
Took a few days to verify the condition of the product but this shows they are thorough. Funds received quickly.

12 novembre 2024
Noté 1 sur 5 étoiles

Generous offer was reduced by a third in price!

I was offered £35 for my Samsung Galaxy A7 Lite tablet, which seemed fairly generous in comparison to a couple of other websites. However, the value was swiftly reduced after sending it to TIFC. The condition was excellent, as it had only been used a handful of times and kept in a protective case the whole time. I received a message around a week after it was delivered to them with a revaluation of £23 - which equates to a 34% reduction!

The reasons given were two very light hairline scratches on the screen, which were only visible holding it under a magnifying glass or a strong light. I certainly didn't pick up on them prior to sending the item, therefore, I cannot say for sure if they were definitely present or not. Also, a small mark on the back cover, which I admit went unnoticed due to the protective case. I supplied a Samsung USB cable, as I couldn't locate an actual plug charger, and let's be honest, the valuation is surely based upon the electronic device, as any charger can be added for a nominal amount.

In view this was a 'used' tablet, which I felt met their required 'very good' condition, it seemed a little harsh to deduct quite a sizable amount from the overall value. From my personal experience alone, it appears the item needed to be in absolute mint/perfect condition, like new, in order to meet their standard requirement (reflected as very good). Otherwise, their initial offer will be adjusted accordingly... which seems unrealistic in the real world.

I have read similar reviews by other users, along with positive reviews where the full amount was paid. My assumption is that you need to provide everything required in a near perfect condition, despite being second hand of course. I would recommend photographing your goods prior to sending, in case of any discrepancies further down the line. This may give you a better chance of a more fulfilling experience...

28 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Would use again!

Easy to send (my package was collected from my house), quick review of items and fast payment

24 octobre 2024
Noté 1 sur 5 étoiles

Terrible Customer Service

In my experience I would advise anyone to go elsewhere.
First - I took 15 days to receive a response after myself having to contact them.
Secondly - the customer service person, don’t know who the individual was as they don’t own their name to any of my responses - was aggressive, rude and abrupt simply because I asked for them to return my item. I paid the postage to send it to them but when asked to return it for the same price they trebled the postage stating and then followed up by saying “did you genuinely believe we would pay the full price”. I honestly believed I sent the correct item and was made out to be a liar by this individual…..they then apply pressure to you by saying your item can take up to 20 days to be returned….. in the end to avoid treble postage which devalued my item even further I accepted their lower offer….
Tradeinforcash should seek out this person and possibly send them on a customer service course- disappointed

9 septembre 2024
Avis spontané
Logo de TradeInForCash.co.uk

Réponse de TradeInForCash.co.uk

Dear Customer,

Thank you for your feedback. All email inquiries are handled during business hours within 4 hours, with a maximum of 24 hours, so it is impossible that you waited 15 days for a reply.

You placed a sell order for a Samsung Galaxy Gear S3 Frontier LTE SM-R765 in very good condition, priced at £40.00. However, you sent us a Samsung Galaxy Gear S3 Frontier SM-R760, which is a different model. The correct model number was even on the box you sent. For this model in very good condition, we pay £35.00. Additionally, the charger was not included, which is required, and the watch is covered in scratches, so it does not meet our very good condition criteria.

The condition guidelines are clearly stated on all our product pages and were clearly not followed. Based on the correct model, the item's condition, and the missing charger, we offered you a reduced price of £21.85.

When we provided the new valuation and comments, you responded by threatening to leave negative feedback if we didn’t pay the full price, despite sending a different model and misrepresenting the condition. Our response remains the same: the offer is final, and we will not pay the full price based on threats.

We will attach photos of the watch to show other customers the actual condition of the item.

Best regards,
Tradeinforcash

Noté 4 sur 5 étoiles

Overall I'm happy

So I recently traded in my Meta Quest 3. Despite sending this in on the 29th it didn't get processed fully until today despite being told it would be processed on the 6th.

You're able to message them via their website though and they're very quick in responding and they seemed to prioritise my order when letting them know that it seemed to be taking longer than usual.

I sent my order like new as it hadn't been used more than a handful of times however they did reevaluate my order to say it was showing signs of use. This was only a £15 reduction so despite being disappointed it didn't pass the initial check it was still worth accepting.

If they had processed this a little quicker and with more communication with what's going on with it I would give 5 star however I just feel like it took longer than usual with little to no communication until I messaged myself chasing.

11 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Sent off a very good condition iPod

Sent off a very good condition iPod, even took photos before I sent it as evidence. Sent in original casing too. They messaged back saying it was all scratched and had a big dent!

29 août 2024
Avis spontané
Logo de TradeInForCash.co.uk

Réponse de TradeInForCash.co.uk

Dear Customer,

Thank you for your feedback. However, we must respectfully disagree with your claims. You sent us an iPod with a dent in the top right corner and scratches on the edges. Our condition guidelines clearly state that we do not accept faulty or damaged items. The iPod was sent in its original case and placed inside a sturdy iPhone box, making it impossible for the item to have been damaged in transit. Therefore, the iPod was deliberately sent to us in this condition.

After we provided photos and a short video as evidence, we have not received a response from you. We are attaching a few photos for reference so that other customers can see the actual condition of the iPod.

https://tradeinforcash.co.uk/img/sPuAXCr4KWV1gL7.jpeg

https://tradeinforcash.co.uk/img/bgEsX54wmT5TwaG.jpeg

Best regards,
Tradeinforcash

Noté 5 sur 5 étoiles

Easy & straightforward sale

Used this website for the first time to sell my Nintendo Wii. Process was very straightforward with clear instructions. Collection was free and it only took a few weeks before I received payment. Would be happy to use this company again

7 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Best trade in service.

Excellent service, offer the best price compared to all the other trade in services and has been an easy straight forward process and received my money as promised always.

20 juillet 2024
Avis spontané

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