TradeRadiators Avis 

659
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

When searching for a vertical radiator with the right BTU's Trade Radiators had just what I was looking for. Using their website was easy and delivery was prompt. I'm very happy with the quality and l... Voir plus

Noté 5 sur 5 étoiles

Good customer service when trying to establish if a towel rail was the right size. Also possible to mail a person and not mail a "chatbot"! Good range of radiators and towel rails including dual powe... Voir plus

Noté 5 sur 5 étoiles

Unbelievably good customer service from Kim. I bought several radiators back in 2022. Two of these had faults in the paintwork which became more obvious over time. I got in touch this week (4 years af... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Trade Radiators a few times, it’s always my first choice when looking for feature radiators. Always competitively priced Delivery is spot on too, items always really well packed, never... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de chauffage

Informations provenant de diverses sources externes

Operating online since 2004, Trade Radiators has a huge range of radiators, heated towel rails, valves and accessories on their website, all at fantastic prices. If you're replacing a single radiator, or completely refitting a whole house, make Trade Radiators your first port of call. A massive variety of styles, sizes and finishes are available, so you're sure to find something perfect for your home, office or any other place in need of heat! All radiators and rails come with free delivery to all mainland UK addresses. There is a customer support team available via phone, email and live chat to give advice and answer any questions.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

659 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(659)

81 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great response to emails

Great product, and quick response to emails to confirm delivery info.

14 avril 2023
Avis spontané
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Réponse de TradeRadiators

That is great to hear, thank you for the 5 star review.

Noté 5 sur 5 étoiles

Beautiful radiator

We bought a column Apollo radiator with a RAL colour. Easy ordering from Trade radiators. Also easy to request the RAL colour samples from Apollo. Emailed them with the RAL numbers and the metal swatches arrived the next day. Absolutely beautiful radiator! So pleased.

3 avril 2023
Avis spontané
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Réponse de TradeRadiators

We are delighted that you're so pleased with your purchase, thank you for your 5 star review and positive comments. We hope to welcome you back again in the future.

Noté 1 sur 5 étoiles

Orders placed two weeks ago

Orders placed two weeks ago, chased delivery, to be told out of stock

31 mars 2023
Avis spontané
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Réponse de TradeRadiators

Thanks for your review Gavin, it seems our emails may have been going into your spam/junk folder as we emailed you the same day to advise that the goods had just gone out of stock. Apologies none the less for the inconvenience this has caused you.

Noté 5 sur 5 étoiles

Brilliant - and very speedy - service

Amanda was brilliant when I rang to talk valves. I ordered the radiator quite late in the day so she said it might not come next day! It did! Was absolutely delighted after a bad experience with a previous company.

27 mars 2023
Avis spontané
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Réponse de TradeRadiators

Fantastic to hear, so glad to learn you were happy with the service and advice provided. We hope to welcome you back in the future.

Noté 5 sur 5 étoiles

Delivery was quick and simple

Delivery was quick and simple, radiators came at a great price. What's not to like!!

16 mars 2023
Avis spontané
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Réponse de TradeRadiators

Fantastic to hear, thank you very much for the excellent feedback!

Noté 4 sur 5 étoiles

Ordered a radiator which was delivered…

Ordered a radiator which was delivered promptly. Driver was happy to wait while I checked condition of parcel. It was well packaged.

1 mars 2023
Avis spontané
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Réponse de TradeRadiators

Thank you very much for the positive review, it is much appreciated.

Noté 5 sur 5 étoiles

Great service

21 février 2023
Avis spontané
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Réponse de TradeRadiators

That is great to hear, thank you for the fantastic review.

Noté 5 sur 5 étoiles

Swift service

Swift service. I ordered this at 8pm Tuesday and it arrived on Thursday

17 janvier 2023
Avis spontané
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Réponse de TradeRadiators

Thank you very much for the positive review and feedback!

Noté 5 sur 5 étoiles

great customer care

had an email notification in regards to the change of a product, which was easily rectified with a phone call and then a swift and very prompt delivery delivery.

13 janvier 2023
Avis spontané
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Réponse de TradeRadiators

Thank you for the 5 star review and great feedback! We hope to welcome you back again in the future.

Noté 5 sur 5 étoiles

The product was on time and with me…u

The product was on time and with me being disabled I shouted to see who it was and brought the radiator Wright in.
Thankyou so much
S l kirby

12 janvier 2023
Avis spontané
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Réponse de TradeRadiators

That is great to hear! Thank you very much for the positive review and excellent feedback Sarah.

Noté 5 sur 5 étoiles

Very pleased

Very pleased. Needed an odd size to replace existing rad in bathroom and saw one on sale here. It came the next day and looks really good now fitted and did not have to alter existing holes in flooring. great.

19 janvier 2023
Avis spontané
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Réponse de TradeRadiators

We are delighted that you're so pleased with your purchase Peter. Thank you for shopping with us.

Noté 3 sur 5 étoiles

Ordered radiator

Ordered radiator, I ordered the wrong one, had to return and ask for a refund.
Good customer service, both by email and phone, just one gripe, they said they would collect it, which they did at a cost of £30 which I felt was far too much.

17 janvier 2023
Avis spontané
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Réponse de TradeRadiators

Thank you for your review John. I am glad you were happy with the service received. The collection charges are standard charges directly from the courier, we do certainly offer the option of arranging your own return should you wish to do so.

Noté 5 sur 5 étoiles

Brilliant service

Ordered online lunchtime Thursday, radiator delivered by 10.15 Friday morning with free delivery too.
Great price and seems to be good quality.
Couldn't be happier ☺️

6 janvier 2023
Avis spontané
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Réponse de TradeRadiators

Glad you're happy with your purchase, thank you for the excellent feedback. We hope to welcome you back again in the future.

Noté 5 sur 5 étoiles

Very helpful people

17 décembre 2022
Avis spontané
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Réponse de TradeRadiators

Thank you so much for the 5 star review and positive comments David. We hope to welcome you back in the future.

Noté 1 sur 5 étoiles

Still awaiting delivery.Very bad…

Still awaiting delivery.Very bad service.I have requested refund should goods not arrive within seven days.
oliver.
Getting refund..
All is well that ends well.
Oliver

16 décembre 2022
Avis spontané
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Réponse de TradeRadiators

Apologies this happened Oliver. As advised on the website, we are unable to delivery these goods to Ireland and unfortunately this was not flagged up straight away. We are sorry again for any inconvenience caused.

Noté 4 sur 5 étoiles

I have only received one of the two…

I have only received one of the two products ordered, I like the product which has arrived. Please confirm the radiator is yet to be dispatched

29 décembre 2022
Avis spontané
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Réponse de TradeRadiators

Thank you for your review. So happy to hear you are pleased with the goods received. Any issues at all, please do get straight in touch with our helpful customer service team

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