We are a property and hospitality company so have lots of maintenance works to do. We recently purchased a VItra wall hung toilet kit from this company via ebay. The kit is defective in two areas... Voir plus
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Rubbish experience, rip off service Sent wrongly labelled item, refused to refund despite photographic proof of order and wrong item. Avoid like the plague and read the reviews here and on Google to... Voir plus
Ordered shower panel and bath panel only to find that their delivery service doesn't deliver as far North as Aberdeen. Ridiculous given I can send anything just about anywhere in the world but they... Voir plus
I initially had problems ordering from web page but Trade Taps called me and quickly got things sorted. When I called about delivery, I was treated in the same friendly and efflcient manner. The attit... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Tradetaps.com is a nationwide online retailer, selling directly to the Trade & Public. We have a vast array of products and the technical knowledge to help you with any questions. All our staff have full manufacturers training, ensuring that we can match your requirements.
Coordonnées de contact
11L & 11M Park House, OX14 4RS, Abingdon, Royaume-Uni
- 01235 856 368
- Customer.Services@TradeTaps.com
- tradetaps.com
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Réponse de TradeTaps.com
Excellent Service and Good Prices
Purchased a Lakes Shower. Delivered direct from Lakes as agreed.

Réponse de TradeTaps.com

Réponse de TradeTaps.com
Great tap and great service
Purchased a Grohe tap - delighted with the quality, price and service from TradeTaps. Would certainly use them again.

Réponse de TradeTaps.com
Tap-tastic
After reading reviews, my only disappointment was that it took a little longer to arrive than I had hoped, and I did not receive an email to let me know when it had dispatched so I felt a little in the dark. As I hadn't registered, I also could not track the order online, so I had to phone up. Product itself is great, no complaints at all, and was cheaper than other places I looked at online.

Réponse de TradeTaps.com
Trade Taps people made the difference
I initially had problems ordering from web page but Trade Taps called me and quickly got things sorted. When I called about delivery, I was treated in the same friendly and efflcient manner. The attitude of he delivery driver was also spot-on. In an increasingly bland online world, these people made a difference - thanks folks. The Lakes semi-frameless pivot shower door is excellent and I have no hesitation in recommending the product and Trade Taps.

Réponse de TradeTaps.com
Fantastic product, Fantastic service !
I ordered a floor standing mixer tap.
Everything was first class, Stevie who took the order, and Sarah who assisted with the despatch.
The tap was not delivered on the due date, & after telephoning the staff "pulled out all the stops", sending it on to me by special delivery, in order that it was there for my plumber.
I would NOT hesitate to use this superb company again.
Thanks to all at Trade Taps

Réponse de TradeTaps.com
very impressed,i phoned order & spoke to english speaking staff
will surely use again,order was delivered promntly and without fuss,the price of the item saved me lots of money,and they bought it to my door,how simple ,recommended and thanks.its a no brainer.

Réponse de TradeTaps.com
Not all bad, but a long way from satisfactory
We ordered several items from TradeTaps; the first three arrived promptly. However, the fourth item wasn't on the lorry. The courier didn't have a satisfactory explanation for this and it took them a total of three attempts on three different days to finally deliver it and even then, they were late. The staff at TradeTaps did respond to our various phone calls about this and it appears that the issue is with the courier rather than TradeTaps themselves. It is also frustrating that you can't call the courier directly as you have to spend more time waiting for the courier to call you back while they are being contacted by TradeTaps.

Réponse de TradeTaps.com
This woke me up !!!!
I ordered a shower tray and enclosure at 9.30 Monday morning, at 7.15 Tuesday morning I was woken up by delivery of same.
Fantastic service, and loads cheaper than buying locally.
I must add that I had a problem actually placing the order but this was rectified immediately when I contacted TradeTaps.
Once again really pleased about that.
Why can't all vendors be as good as this?
I would be happy to give more than 5 stars.

Réponse de TradeTaps.com
Good company with honest values
Competetive price and good product information on website. Good communication throughout delivery process.

Réponse de TradeTaps.com
Shower Screen delivered on time but item not as shown on website
Shower screen opened differently to illustration. I checked the makers website (Lakes Bathrooms) and their illustration also showed the same error. This was no use for my bathroom. Contacted Lakes Bathrooms and they said it was a manufacturing error and they arranged for a new more expensive shower screen to be sent to us and the other one picked up. Thats what I call excellent service. I informed Tradetaps about the issue and they said if I had any problems getting a replacement screen to contact them so all round pleased with the outcome.

Réponse de TradeTaps.com
great friendly service
good prices, friendly sales staff, no problems at all with my transaction

Réponse de TradeTaps.com
Highly recommended
Ordered goods on a Wednesday and they were delivered to my door in Ireland on the following Friday morning. For efficiency and customer care this company is second to none. I highly recommend them to everybody.

Réponse de TradeTaps.com
Completely Satisfied
Ordering online was easy and the item was delivered with no probs so I was completely satisfied. The item ordered was considerably cheaper than buying locally.

Réponse de TradeTaps.com
Damaged item but good customer service response
Item was damaged but I could fix it. I emailed the site to register in case of further issues. Had rapid response from MD same evening, registering the issue.

Réponse de TradeTaps.com
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