Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Completed my level 2 and level 3 PT qualification doing distance learning. All the assessments can seem slightly overwhelming initially but after leaning into the support of the coaches who are only a... Voir plus

Noté 5 sur 5 étoiles

I've just completed Level 2 Gym Instructor & Level 3 PT. Remote learning can be isolating but I found that the TrainFitness tutors provided great advice & encouragement when I needed it. I would recom... Voir plus

Noté 5 sur 5 étoiles

I just completed my Indoor Cycling Instructor Training. I'd definitely recommend Train Fitness. Not only is the information in bite size chunks, you have supporting videos. Support is there in te... Voir plus

Noté 4 sur 5 étoiles

I think the course itself for GP Exercise Referral is great in terms of how extensive it is. However, as someone who is dyslexic I struggled with the non pdf version of this course, and there bein... Voir plus

À propos de l'entreprise

  1. Service de fitness et nutrition
  2. aussi dans
  3. École professionnelle

Écrit par l'entreprise

We provide a wide variety of fitness courses from personal training qualifications and fitness instructor courses to group exercises course and additional CPD courses for fitness professionals.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

669 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(669)

125 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Women's Master Personal Trainer Course COMPLETE

Just completed the Women's Health & Exercise Master course. Brilliant content, exactly what I wanted to do to help young mothers and middle aged women. Did the course via distance study as I'm in Scotland and the tutor support made it feel like a face to face course with the amount of e-classes I was able to attend and the other numerous times I spoke to them.

7 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Despite moving countries from England…

Despite moving countries from England to Ireland, completing my course was so easy given the ability to send video recordings of my work. Had some apprehension on doing them but the tutor from the e-class made everything so easy to understand and that really helped my confidence.
I went to my local gym where I was a new member due to having relocated and even the gym staff were very understanding and gave me complete freedom as long I didn't interrupt anybody else's workouts. They even suggested that I could work for them once I have my qualifications which I am pleased to say that I have now received. Super excited for this journey ahead.

24 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Very well laid out course

Very well laid out course. The app allows me to study during my daily work commutes. The tutor support was always understanding no matter how lame my doubts were.

31 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Resourceful

Want to commend the e-classes for how good the tutors have been. Keep up the great work and thank you for all that you do

7 août 2024
Avis spontané
Noté 1 sur 5 étoiles

£350 to extend my course by a month

Quoted £350 to extend my course by a MONTH after surgery - the course cost £399.

Do not become unwell or have a family bereavement if you are planning to study with this company as they will seek to profit from your misfortune.

1/ I had to have surgery.

2/ I informed Trainfitness that I would (with plenty of notice) not be able to complete within the 6 months and stipulated the reason why.

3/ they informed me that to extend it will be (direct quote) ‘approximately £100-£350/month.’

That is a MONTH.

For a course that cost £399.

4/ This is an entirely online course with no live teaching involved – it is ALL pre-made content.

5/ I contacted Focus Awards (the awarding organisation) and they said that they set no time frame to finish the course – there is merely a minimum amount of guided learning hours.

I am eagerly awaiting the reply to this message and whether they dispute any of the above. Trainfitness will simply fall back on 'please refer to our T&C’s'.

Post reply edit: I invite everyone to read the passive aggressive reply sent by trainfitness below (pay close attention to the last line) and ask yourselves,'is this a training provider I would like to deal with?'.
The dispensation is simply lip service for the sake of this review - I sent trainfitness an email saying I'd had surgery. At no point was this brought up or, come to think of it, did you even ask how I was at any point of the process. Simple questions Trainfitness - what surgery did I have? What was my recovery like? Have I recovered yet? These are the kind of questions you ask when working out 'special circumstances'. You could not care less. You simply stated the T&C's and how much you could make.
It is true I have trained with them before - fortunately I didnt need surgery during any of my previous courses so there were no service charges.

7 août 2024
Avis spontané
Logo de TRAINFITNESS

Réponse de TRAINFITNESS

£66.50 To Extend Your Course By A Month

We support in many ways, including with free extensions, those of our learners who demonstrate genuine medical and or other extenuating circumstances that prevent them from studying.

To cater to the varying interests, needs and budgets of our learners, we offer 45 courses with different study formats and different price points ranging from £100 to £4000. All up, we have over 150 course study options to assist our learners study what they want in the way that best suits them and their budget.

The initial response you received (22nd July) about extending your course term (which was expiring in 10 days’ time on 2nd August) catered to this wide variety of options and referred to a fee in the range of ‘£100-£350’. We wrote to you again later that day and confirmed the price to extend your particular course for one month was ‘£66.50’.

On 6th August you told us we simply provide an ‘entirely online course’ for which the company incurs ‘no cost’. On 7th August we explained to you, in detail, why that is not the case.

For example, your ‘entirely online course’ is made up of online content as well as practical and written portfolio assessments. To make this content available and to ensure these assessments can be marked, we have full-time teams of:

• tutors, assessors and internal quality assurers who teach, assess, quality assure and support our learners by phone, Help Desk, email, eClasses and in person;

• course developers who ideate, develop and maintain our courses;

• IT developers who develop and update our proprietary learning management system, mobile app, administration and CRM systems;

• designers who create and update all course assets including but not limited to imagery, videos, animations, manuals and support materials, as well as our website;

• administration, enrolments and accounts.

Rent, service charges, rates, professional fees, electricity, water, phone, data and hosting are just a few of the other costs we incur. It is only through the provision and funding of all of the above that the delivery of a course – even an ‘entirely online course’ - is made possible.

We trust this makes clear why the £66.50 you were quoted does not represent any kind of profit.

We’re pleased to have seen you achieve three qualifications with us since 2014 and, because you told us on 7th August that you are not going to finish your fourth qualification with us, we wish you well with any future studies that you embark upon elsewhere..

Noté 5 sur 5 étoiles

Distance learning at its best

Thoroughly enjoyed my learning journey. The tutors have always been on hand whenever I had a doubt. The resources, especially the Live e-classes were great. Would highly recommend the Master Diploma.

12 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Teaching and positive overall experience! Continuing my professional development with TRAINFITNESS

I was highly satisfied with my experience taking two courses at TRAINFITNESS - completing both my Level 2 Gym Instructor and Level 3 Personal Trainer diploma this year (2024). I will be returning later this year to take an 'Olympic Weightlifting' Course. Thanks to Ben and other teachers there, I left the courses feeling confident and well-equipped to step into my role as a coach and personal trainer.
In both instances the level of teaching was superb - Ben - my teacher on both courses was highly knowledgeable and engaging, and was a pleasure to learn from, always keeping the energy up and bringing some humour into our classes! I felt supported from start to finish. Katy one of our exam assessors also provided lots of in depth knowledge from a wealth of experience. We usually had the entire gym space to ourselves (just our class) for tutorials and assessments - which made me feel like our learning was a priority.

17 juin 2024
Noté 5 sur 5 étoiles

Excellent teachers

Excellent teachers, helpful customer service, very informative and well presented courses. Very happy with my choice.

17 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent course

Excellent course, very informative material and in live clinics were fantastic. Ben has been an amazing instructor, very knowledgeable, helpful and a great personality.I will definitely sign up for more courses with trainfitness in the future.

3 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Great course

Great course! The experience as a whole was very good too. I had Ben as my teacher, he was fantastic, very funny and coached all the technical details I was seeking. Kate for the few lessons I had was great too and explained everything well.

6 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

insane company

insane company. I've been messaged 4 times in the last 1 and half days, called and emailed multiple times too. all I wanted was to do a quiz and there's no way to block them. fricking crazy !!!

18 juin 2024
Avis spontané
Logo de TRAINFITNESS

Réponse de TRAINFITNESS

We believe you have the wrong company - we don’t have an Ash Campbell in our records 😊

Noté 5 sur 5 étoiles

Instructor Rob

Instructor Rob, was well assertive, knowledgeable and knew what he was talking about. He was calm with his delivery, assure his students to calm down even when we was a bit nervous.

very humble and easy to understand.

16 juin 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus