I found Travel Cart by the flight-finder site Kayak; I was looking to book flights to Montreal. Travel Cart offered the best price for dates and routes I wanted and their customer service is exceptio... Voir plus
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I found Travel Cart by the flight-finder site Kayak; I was looking to book flights to Montreal. Travel Cart offered the best price for dates and routes I wanted and their customer service is exceptio... Voir plus
L'entreprise a répondu
This is a reply to your reply on a previous chat. You basically have given me your standard "wash your hands" answer that you take everything "seriously". Please then, take my complaint seriou... Voir plus
Travcart was extremely helpful in booking a late notice flight for me. I began the booking online and a follow up call came through within minutes, securing my price with the airline. I was skeptical,... Voir plus
L'entreprise a répondu
Excellent customer service. Charles smith helped us and stayed patient with us throughout the whole process. He was the only person who helped me regardless of the many issues I faced with payment. Bo... Voir plus
L'entreprise a répondu
We are an Online Travel Agency based out in United Kingdom. We offer flights to every corner of the globe. We can also tailor-make whether you are looking for city break, multi-centre in the USA or a special holiday on a luxury island in the Maldives.
27 Old Gloucester Street, WC1N 3AX, London, Royaume-Uni
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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The staff of Travcart restored my lost trust in a travelling agent that defrauded me.
Their services are efficient, reliable and above all consistent.
I encourage you, as an intending traveller, to pitch your travelling tent with them; for sure, you shall be shaded from flight delays and distrust from some travelling agents.

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The agency got back to me as I struggled to pay on line . They took me step step by step and managed to book my flight. They were kind, patient and easy to understand.

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Outstanding Service!
Recently, I had a need for last-minute travel, and Travcart's team demonstrated truly exceptional customer service from start to finish. Their prices and services were unmatchable. The communication was clear, prompt, and helpful throughout the entire process.
I highly recommend Travcart. They turned what could have been a stressful situation into a smooth and positive experience. Thank you, Travcart!

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Very nice customer support. Whenever you call, just ask to speak with Nick or Harry. They are really nice.

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I talked to someone called Nick. He was very helpful and answered all my questions respectfully.

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What an unbelievably desperate company. I went on their site just to browse some flight options — didn’t book anything, didn’t pay a penny — and within minutes, they’re blowing up my phone at 11:30 PM. Seriously? Who thinks it’s okay to cold-call someone late at night just because they typed in a few details?
I declined the calls three times, and then they had the nerve to send me an email saying, “Thank you for choosing Travcart.” Excuse me? I didn’t choose anything. If I wanted to “choose” you, I would have hit the pay button — I didn’t.
Their behavior screams desperation. I was considering them, but after this pushy, intrusive nonsense, the decision was easy: never using Travcart.
Other companies like trip.com, booking.com or even airline websites don’t resort to these kinds of tactics. They respect your time and privacy. Travcart clearly doesn’t.
the entire booking process was smooth and stress free. Aaron took his time to understand my preferences and provided flight options that aligned with my schedule.

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Marvin was quite helpful on chat and very prompt in sending me e-tickets.

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Jonathan Carter provided an exceptional service and was kind enough to answer all my questions. Would recommend and would use this service again.

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I was anxious to begin with because in my eagerness to make a booking I forgot about doing my due diligence. Then I came across many 1☆reviews which further alarmed me.
However, on speaking with Jonathan, he was able to reassure me that the highest standard of their service would be delivered. This is a standard I am accustomed to when booking directly with Singapore Airlines.
Unfortunately, as it was a last minute trip, SIA prices were 2/3 times more than this flight I booked with TravCart.
Thank you Jonathan for keeping your word and if business is conducted in this manner, there will be no reviews with less than 4☆ Good luck!

Réponse de Travcart
Scammers, AVOID AT ALL COSTS the good reviews on her have been put on by fictitious people. My wife made the booking via Kayak for a good price, got called the next day to say that I would have to pay another £1200 to get the same flights and I had the last 2 seats etc, had the airline on the other end of the phone - Roger tried anything and everything to get me to book tickets for only another extra £420 🤣 very aggressive on the phone talking over me. Luckily I could see straight through them from the first phone call. Tried to take advantage of us getting a flight to see a really poorly relative. They will keep your money as long as they can to get the interest off it. They say you will receive your money back in 24/48 hours but I’m still waiting. Going to register a complaint with ATOL.
I can confirm the staff member called Roger, listened to our request, and shared information on the best method of travel to meet my husband's and my needs.
Roger was polite, knowledgeable and professional, throughout our communication. Roger created a positive impression of himself and the business organisation Travcart.
Roger's customer service delivery was impeccable.
My husband and I will definitely book with Travcart for future travel/holiday. Also, we will happily share our experience, with friends and family members.

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I am very much happy with the service provided by travcart team on exchange of my ticket for which my previous flight has been cancelled and booked the flight again as per my request. This is really helpful for me to travel in direct flight with family and kids, I would like to appreciate the service provided by travcart team immediately and within the same day. Thank you so much and i am happy to book the tickets from travcart in future, I have also recommended and booked tickets to my other family members as well. Thanks a lot.

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Quick service
Great deal was found for me
Polite customer service, Mark was great dealt with my booking effectively, catered to my needs and was very patient as I was at work, he did everything for my booking Thank you from Diya

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Fantastic customer service experience with Marvin helping me throughout my chosen date flight ticket. Keep going with many thanks

Réponse de Travcart
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