Always easy to deal with. Had one hiccup on this order that I placed in advance though. I received notification that it was ready to collect. But at the kiosk, despite the system clearly saying if w... Voir plus
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Lisez les avis des autres
I had fantastic service from Vikram, the manager at Sylvia Park, Auckland. My currency was delivered on time but when I got caught up and missed my pickup time, Vikram called to let me know the curr... Voir plus
L'entreprise a répondu
Purchase international currency online, trustworthy, reliable, simple, secure, select collection shop and date required. Make pick up simple, follow the instructions on your confirmation email... Voir plus
L'entreprise a répondu
This service is very good. It's easy to order online and the gentleman who mans the counter in Hamilton is pleasant and efficient. I have given 4 stars instead of 5 simply because it's inconvenient to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, and much more.
Leading the World in Foreign Exchange
Écrit par l'entreprise
- Trusted by millions every year!
- Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.
Coordonnées de contact
Level 14, 19 Victoria Street, Auckland, 1010, Auckland, Nouvelle-Zélande
- 0800666391
- retailcscaust.nz@travelex.com
- travelex.co.nz
4,5
Excellent
4 k avis
Demande des avis aux clients
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Réponse de Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Réponse de Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Excellent service
Easy to order currency online and great to have the availability of pick up locally in New Plymouth. Great service thank you.
11 septembre 2026
Réponse de Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
So easy to use and good rates
11 septembre 2026
Réponse de Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Rebecca Baker at Travelex Ferrymead was…
Rebecca Baker at Travelex Ferrymead was great.
Setting up the Travelex card on the website was a bit of a minefield.
10 septembre 2026
Réponse de Travelex NZ
Hello! We really appreciate your thoughtful 4-star feedback. It’s great to know we’re on the right track. We’re always striving to make every experience a 5-star one. Thank you for your support, and we can’t wait to assist you again. Travel well! Kind regards, Online Support Team.
So easy
It is incredibly easy to book online and I appreciated that I could collect the currency locally rather than from a big city. Thank you
9 septembre 2026
Réponse de Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Réponse de Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Réponse de Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Réponse de Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
I found it very easy to put more money…
I found it very easy to put more money on my Travelex card online. It is a great service.
10 septembre 2026
Réponse de Travelex NZ
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
I liked that there was no fees to top…
I liked that there was no fees to top up. The app gave me an immediate up to date balance. It did take a day between me internet transferring my money, for it to show up in my account.
9 septembre 2026
Réponse de Travelex NZ
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
I ordered on line.
I ordered on line.. no problem there.
I went to my local Paper Plus store. All sorted there.
A very easy process.
9 septembre 2026
Réponse de Travelex NZ
Hey there. A huge thank-you for the 5-star rating. We love being your go-to for travel money, it’s like being your trusty travel companion, minus the jet lag. Wishing you safe travels and endless adventures. Bon voyage, from Online Support Team!
On line orders
Easy to order & name day you wish to pick up. Never had a issue & used many times.
9 septembre 2026
Réponse de Travelex NZ
Hi, and thanks for the top-notch review. Helping you prep for your travels is our passport to happiness. Here’s hoping your trips are filled with fun, sun, and hassle-free exchanges. Until next time and safe travels. Kind regards, Online Support Team.
This service is very good
This service is very good. It's easy to order online and the gentleman who mans the counter in Hamilton is pleasant and efficient. I have given 4 stars instead of 5 simply because it's inconvenient to have to go to Hamilton from Cambridge to collect the funds. Other districts have a collection service using Paper Plus stores but not Cambridge. With the cost of petrol now and parking hassles I dislike having to go to Hamilton but it's still a benefit having Travelex reasonably close by and I will continue to use the service.
9 septembre 2026
Réponse de Travelex NZ
Hello! We really appreciate your thoughtful 4-star feedback. It’s great to know we’re on the right track. We’re always striving to make every experience a 5-star one. Thank you for your support, and we can’t wait to assist you again. Travel well! Kind regards, Online Support Team.
Great service!
9 septembre 2026
Réponse de Travelex NZ
Hi there, your 5-star review took us to our happy place (no passport required). We’re so pleased we could take care of your travel money needs and provide a first-class experience. Have an amazing journey and see you next time. Kind regards, Online Support Team.
Réponse de Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Réponse de Travelex NZ
Hey there. A huge thank-you for the 5-star rating. We love being your go-to for travel money, it’s like being your trusty travel companion, minus the jet lag. Wishing you safe travels and endless adventures. Bon voyage, from Online Support Team!
Réponse de Travelex NZ
Hi, thank you so much for your feedback! We’re so pleased to know you had a positive experience with us. If there’s anything we can do to make your next visit a 5-star one, please let us know. Wishing you smooth travels ahead. Kind regards, Online Support Team.
From a very appreciative customer.
Our local office is really easy to find for a start. I actually went my bank first and they recommended I visit Travelex for the service I needed. When I arrived, the customer service attendant was friendly and super helpful. He helped me exchange my dollars in the currency I needed and did it with step by step narration. He then asked some really helpful questions that determined I needed a travel card. He helped me again, step by step, to set this up which took no time at all. He was clear, patient and really helpful. I walked in a little frazzled as I had left the exchange and sorting my finances to the very last minute but walked away feeling relieved everything was sorted for me after one visit to Travelex. I would highly recommend them for currency exchange, top of the line customer service and support. Thank you!
27 août 2026
Réponse de Travelex NZ
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
Communication excellent
Communication and service at booth was first class. I just can't understand the slow turnaround for a common currency like euro.
8 septembre 2026
Réponse de Travelex NZ
Hello! We really appreciate your thoughtful 4-star feedback. It’s great to know we’re on the right track. We’re always striving to make every experience a 5-star one. Thank you for your support, and we can’t wait to assist you again. Travel well! Kind regards, Online Support Team.
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