Travelfinders Avis 

13
TrustScore 4 sur 5

4,0

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À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Agrégateur de voyages

Écrit par l'entreprise

As a travel and holiday consultant with over 50 years of experience, we at Travelfinders have a long-standing tradition of making holiday dreams a reality. Our founder, Farley Shelkin, remains at the helm of our business, bringing his wealth of knowledge and expertise to each and every transaction.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

13 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,0

Tous les avis

(13)

5 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

No transfers from Newark airport,,

I have a holiday comming up the 4th of October. Newyork and Nashville,I recieved the itinerary, Flights , accomadation, and full thing to do every day.Travel finders are not cheap but I want a no stress, hassle free holiday so was prepared to pay.I had noticed no airport transfers included, Now that is the most stressful part of any holiday, so when I rang them today, have to admit no help at all, I do believe this to be very poor, and only hope after paying 6000 euro , the service will be better,,,

14 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not book with this travel agent

Do not book with this travel agent
I requested certain Stipulations when I booked.The Stipulations where not meet. Then I contacted ABTA. Then arbitration.( £150 cost ). I won, then travel agent appealed against the decision. Arbitrator ruled in my favour for a second time. . ABTA had to force them to make payment. 14 months of grief. Owner thinks he’s some sort of back street solicitor. YOU HAVE BEEN WARNED. AVIOD.

7 juillet 2025
Avis spontané
Logo de Travelfinders

Réponse de Travelfinders

Dear Mr HomerResponse from Travelfinders

Thank you for your feedback.

We are sorry to hear that you remain disappointed with your holiday experience. As you note, this matter was reviewed through the independent ABTA Arbitration Scheme, which is designed to resolve disputes fairly and impartially.

The issue related to a customer request regarding room facilities, which unfortunately could not be met on arrival due to hotel allocation constraints beyond our direct control. We are only a travel agent who assisted the booking but it was the hotel that did not make that allocation to your booking in line with the price range of your booking. It was not a guranteed ac roo booking. We did, as you are aware made many request on your behalf to the hotel but it was subject to availability. The arbitration process has now concluded.
Travelfinders has been operating for over 40years and takes great care to provide accurate information at the time of booking and to manage customer expectations transparently. Where specific facilities are essential, we always recommend selecting accommodation where such features are explicitly guaranteed in writing.
We regret that this experience did not meet expectations and wish the customer well going forward. You should have received your part refund.

Noté 5 sur 5 étoiles

Found Jo very welcoming

Found Jo very welcoming. Jo took the time and effort to help me find what i needed for my holiday. Never once did she try to sell me anything. Just helped me through the process. Took the nerves away

4 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

We have been using Travelfinders for…

We have been using Travelfinders for many years - Farley is amazing - always answering our queries promptly, super efficient and very knowledgeable - highly recommended and helpful.

30 octobre 2025
Avis spontané
Logo de Travelfinders

Réponse de Travelfinders

thanks for sharing your great experience

Noté 5 sur 5 étoiles

I have used Dagenham Travels on…

I have used Dagenham Travels on numerous occasions and have always found them to be efficient, polite, extremely helpful and overall extremely good at their job. Farley & Jo are a credit to the company

16 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Jana at Travelfinders Ceylon

Was planning a trip for friends who are going to SL for the first time. Jana from travelfinders celon was amazing and extremely knowledgeable. They offered a value for money 5 * package that outbeat all available online travel and tour platforms. This is why one needs a personalised travel agent. They also offer a 24 hour personalised concierge service for all their clients on tour. I strongly recommend anyone travelling to contact them. They have offices in UK and Sri Lanka.

22 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Had the most incredible holiday

Had the most incredible holiday. Just go back. We went to St Lucia for 10 days and it was one of the best holidays of my life. It was booked through Dagenham Travel who helped make it so easy for us.

14 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

I found answers to all my questions, I felt welcome, I received explanations for the offers. Professionalism, seriousness. Highly recommended!

26 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Team

A Friendly and helpful team with a great leads person in Farley. Totally satisfied with the experience and. A seamless experience and excellent service.

13 octobre 2023
Avis spontané

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