I had a medical emergency and was hospitalised oversees the day I was due to fly home, Travel Protect were so amazing to deal with my claim, no hassles, really responsive and a very quick turnaround.... Voir plus
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Travel Protect Policy is not loaded up with many unnesessary detailed extras .... that may never be used in a lifetime for the average traveller!. I selected just 'basic cover', protecting air... Voir plus
We had Travel Protect for a 5 month overseas trip. Ended up being great value having this insurance. My partner and I got compensated for baggage delays and two doctor visits. The process was easy and... Voir plus
My goodness! Our daughter developed a large infection on her eye while we were visiting New York. We had no option but to visit a hospital. We were stunned at the cost. However, Travel Protect went ou... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Travel Protect, a fresh and innovative travel insurance brand tailored for young and adventurous Aussie travellers! Our aim is to offer affordable and comprehensive coverage that provides peace of mind as you explore the world. We understand the passions and priorities of today's youth, and we've created insurance policies that cater to your unique needs without breaking the bank. Travel Protect focuses on providing coverage for a wide range of activities and situations, from active sports to unexpected medical emergencies. Our flexible plans and user-friendly online platform allow you to customise your coverage to suit your individual requirements, helping ensure you're well-protected throughout your journey. In addition to great value and comprehensive coverage, we pride ourselves on exceptional customer service. Our dedicated team of travel insurance experts is always just a click away, ready to assist you with any questions or concerns.
Coordonnées de contact
Adelaide Street, 4000, Brisbane, Australie
- hello@travelprotect.au
- travelprotect.au
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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It was very easy to signup with travel…
It was very easy to signup with travel protect they didn’t ask to many questions and it was very affordable I would definitely recommend using this travel insurance
Luckily for us we didn’t have to make a…
Luckily for us we didn’t have to make a claim but your insurance policy included what we needed and the price was great. We will use this insurance again 😊
Very easy to purchase
Easy to get a quote and pricing very…
Easy to get a quote and pricing very reasonable, recommended by family member
easy to use and responsive
As I did not need to use this travel…
As I did not need to use this travel insurance, having it certainly gave me the confidence and assurance needed to enjoy this vacation to the max!!
Quick and easy to get travel protection…
Quick and easy to get travel protection via their website. Will use again for future travel.
There was very little problem with…
There was very little problem with using your website.
Easy to do online. A bit pricey but feel confident about my upcoming travel.
Easy to do online. No fuss.
So easy to navigate and get the right…
So easy to navigate and get the right cover for my trip
I hired a car in the Gold Coast in Jan…
I hired a car in the Gold Coast in Jan and it was slightly damaged while in a car park. At the same time I was diagnosed with cancer so it has taken til now that I have been able to put in a claim. From the time I lodged the claim to being advised that my claim had been authorised was less than 24 hours. First time I have used Travel Protec DEFINITELY not the last.
Was left in the USA for 2 days without…
Was left in the USA for 2 days without coverage after our flight cancelled on a Friday night as no staff available on phone or website to extend coverage. Told to ring back on the Monday to extend as only open Mon - Fri business hours. I was back in Sydney on Monday thank god NOTHING happened to us as it would have been financially catastrophic!
Easy set up and great price
Very fair on price and extremely easy to sign up, only a few short steps. I added the motorcycle/moped pack and on the app it said it wasn’t included. So I contacted and they assured me it was included and sent me another copy as proof. The app never corrected which was a little frustrating but the team assured me it was included and were super friendly. Will definitely use again!
I had the cover protection for my trip…to Indonesia
I had the cover protection for my trip to Indonesia, as I didn't need to make a claim, because nothing happened for me to do so, so I can't give a practical experience for the policy that I took out, however, the process of applying for the cover went very well and so I will more than likely use your company again later in the year when I travel to Japan.
Ask me again after my trip.
Ask me again after my trip.
At present, I only have the experience of buying, which was easy.
One observation. I chose you after you ranked high in a site called Compare. When I went directly to your site and bought my insurance, it was more than $200 less than the compare quote. You might want to look into this.
I can't really comment on the service
I can't really comment on the service, because I didn't have to claim. But it seemed like it would have been straight forward to claim if needed
A HELICOPTER MEDIVAC FLIGHT ON A HIKE
Would you ever think you would be on a medivac helicopter flight!! Well unfortunately on a recent hiking trip in New Zealand, I had an unexpected medical emergency and I was had to be taken to off to hospital in a helicopter! So glad I took out a travel insurance policy with Travel Protect!! Robin Assist made the claim process easy for me at a very stressful time. Once I had the claim number which was immediate after contacting them by phone, I communicated with Robin Assist over email. They were quick to respond and efficient in paying the claims. I have my next two trips for insurance overseas booked with Travel Protect! Keep up the good customer service please and thankyou to all the team! Regards Emma
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